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Card Services Associate Jobs in Washington (NOW HIRING)

RANVERTIFF LLC DBA THE UPS STORE

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Retail Customer Service Associate

Herndon, VA · On-site

$14 - $16/hr

... services, and more. This is a great opportunity for someone who enjoys working with people, takes ... Operate POS systems and handle cash and credit card transactions * Maintain a clean, organized, and ...

PGA TOUR Superstore

Customer Service Associate

Fairfax, VA · On-site

$14.75 - $20.50/hr

Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...

PGA TOUR Superstore

Customer Service Associate

Fairfax, VA · On-site

$15 - $20.50/hr

Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...

PGA TOUR Superstore

Customer Service Associate

Fairfax, VA · On-site

$14.75 - $20.50/hr

Accept cash, credit/debit card payments, and gift cards securely, ensuring all transactions are ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...

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Card Services Associate information

What is the difference between Card Services Associate vs Customer Service Representative?

AspectCard Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance certificationsHigh school diploma; customer service training often preferred
Work EnvironmentBank branches, call centers, financial institutionsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentFocus on card-related issues, account managementGeneral customer inquiries, product info

The Card Services Associate primarily handles credit card account issues, fraud prevention, and card-related inquiries within financial institutions. Customer Service Representatives have a broader role, assisting with general customer inquiries across various industries. While both roles require strong communication skills and some customer service experience, Card Services Associates focus specifically on credit card products, making their skills more specialized in banking and finance contexts.

What are the key skills and qualifications needed to thrive as a Card Services Associate?

To thrive as a Card Services Associate, you need strong attention to detail, knowledge of banking policies and procedures, and typically a background in finance or customer service. Familiarity with banking software, payment processing systems, and compliance regulations like PCI DSS is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate transaction handling, regulatory compliance, and high-quality customer support in a fast-paced financial environment.

How does a Card Services Associate typically interact with other departments to resolve customer issues?

Card Services Associates frequently collaborate with teams such as fraud prevention, IT, and customer service to resolve complex cardholder issues. For example, when addressing disputed transactions or technical card errors, associates may coordinate with the fraud team to investigate suspicious activity or with IT to troubleshoot system glitches. Effective communication and teamwork are essential, as many customer concerns require quick input from multiple departments to ensure timely and accurate solutions.

What does a Card Services Associate do?

A Card Services Associate is responsible for handling customer inquiries and issues related to debit and credit cards, such as processing new card requests, resolving transaction disputes, and ensuring account security. They often work in banks or financial institutions, providing support via phone, email, or in person. Their duties also include monitoring for fraudulent activity, assisting with card activation and deactivation, and educating customers on card features and security protocols. Strong communication and problem-solving skills are essential for this role.
What are the most commonly searched types of Card Services jobs in Washington? The most popular types of Card Services jobs in Washington are:
What are popular job titles related to Card Services Associate jobs in Washington? For Card Services Associate jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Card Services Associate jobs in Washington look for? The top searched job categories for Card Services Associate jobs in Washington are:
What cities in Washington are hiring for Card Services Associate jobs? Cities in Washington with the most Card Services Associate job openings:
Card Services Associate jobs near you

Retail Customer Service Associate

RANVERTIFF LLC DBA THE UPS STORE

Herndon, VA • On-site

$14 - $16/hr

Full-time

Re-posted 17 hours ago

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Job description

Ready to start an amazing career?
The UPS Store in Herndon, Virginia, is looking for hard-working, customer-friendly, and motivated individuals to join our team. We are one of the leading UPS Store locations in Virginia and take pride in delivering top-notch service in a fast-paced, supportive environment.

As a Customer Service Associate, you’ll be the face of our store — helping customers with shipping, packaging, printing, mailbox services, and more. This is a great opportunity for someone who enjoys working with people, takes initiative, and thrives in a retail setting.

Key Responsibilities:

  • Provide outstanding customer service

  • Handle customer inquiries and complaints

  • Assist customers with shipping, packaging, and printing needs

  • Operate POS systems and handle cash and credit card transactions

  • Maintain a clean, organized, and professional work environment

  • Help with restocking supplies and keeping the store orderly

  • Troubleshoot and resolve product issues and concerns

Qualifications:

  • Prior retail/customer service experience preferred

  • Basic computer and typing skills

  • Fluent in English (bilingual in Spanish is a plus!)

  • Strong communication and interpersonal skills

  • Friendly, professional, and reliable work ethic

  • Ability to prioritize and multitask

  • Must be available to work on weekends

If you're a team player who takes pride in helping others and wants to grow with a successful, customer-focused business, we’d love to hear from you!