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Car Sales Manager Jobs in Puerto Rico (NOW HIRING)

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Car Sales Manager information

What does a car sales manager do?

A Car Sales Manager oversees the sales team at a car dealership, sets sales goals, develops strategies to reach targets, and ensures excellent customer service. They are responsible for hiring and training sales staff, managing inventory, and collaborating with other departments like finance and service. Additionally, Car Sales Managers analyze sales data, create promotions, and maintain relationships with customers to drive repeat business. Their role is crucial in ensuring the dealership meets its revenue objectives while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a car sales manager?

To thrive as a Car Sales Manager, you need strong sales acumen, leadership abilities, and experience in automotive retail, often supported by a bachelor's degree or equivalent industry experience. Familiarity with dealership management systems (DMS), CRM software, and inventory management tools is essential. Excellent communication, negotiation, and team-building skills set top performers apart in this role. These competencies drive sales performance, ensure effective team leadership, and maintain high levels of customer satisfaction in a competitive automotive market.

How does a car sales manager typically collaborate with other departments in a dealership?

As a Car Sales Manager, you’ll regularly coordinate with departments like finance, service, and marketing to ensure a seamless customer experience and maximize dealership performance. You’ll work with finance teams to structure deals, with service departments to address vehicle readiness and post-sale support, and with marketing to align promotional strategies. Effective interdepartmental communication is key to achieving sales targets and delivering excellent customer satisfaction. This collaborative approach not only helps you reach your goals but also strengthens the overall success of the dealership.

What is the difference between Car Sales Manager vs Car Sales Associate?

AspectCar Sales ManagerCar Sales Associate
ResponsibilitiesOversees sales team, develops strategies, manages customer relationshipsAssists customers, shows vehicles, processes sales
Required SkillsLeadership, sales expertise, communicationCustomer service, product knowledge, sales skills
CertificationsSales certifications, dealership trainingBasic sales and customer service training
Work EnvironmentOffice and dealership management settingDealership showroom and lot

The Car Sales Manager focuses on leading the sales team and developing sales strategies, while the Car Sales Associate primarily interacts with customers and facilitates vehicle sales. Both roles require sales skills, but the manager position involves more leadership and strategic responsibilities.

What are the most commonly searched types of Car Sales jobs in Puerto Rico?

The most popular types of Car Sales jobs in Puerto Rico are:

What are popular job titles related to Car Sales Manager jobs in Puerto Rico?

For Car Sales Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Car Sales Manager jobs in Puerto Rico look for?

The top searched job categories for Car Sales Manager jobs in Puerto Rico are:

Car Sales Manager jobs near you
Infographic showing various Car Sales Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Automotive Customer Service Advisor

Pep Boys

Bayamon, PR • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Engage with customers to understand their needs, schedule appointments, and sell parts and services.

  • Manage work order and register transactions, perform vehicle inspections, and assist with service and parts organization.

  • Conduct routine express automotive services such as tire mounting, oil changes, fluid top-offs, and vehicle inspections.

Pep Boys rating

5.6

Company rating: 5.6 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

292nd of 374 rated vehicle maintenance

Job description

Position Summary
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
Duties & Responsibilities
  • First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
  • Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
  • Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
  • Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
  • Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
  • Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
  • Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
  • Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
  • In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
  • Maintain an organized and neat shop.
  • Adhere to all company policies, procedures, safety and environmental rules.
  • Other duties as assigned.

Knowledge, Skills, and Abilities
  • High school diploma or equivalent required.
  • Valid Driver's License.
  • One year of related experience in the automotive service environment.
  • One year of sales experience preferred.
  • Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
  • Strong verbal communication skills.
  • Strong customer service skills.
  • Ability to work Days, Nights, Weekends, Holidays.

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
  • Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
  • Climb up and down ladders to retrieve and stock merchandise.
  • Communicate effectively in person, by telephone, or by using telecommunications equipment.
  • Enters and locates information on computer.
  • Presents information to small and large groups.
  • Visually verifies information, often in small print.
  • Safely operates a motor vehicle.

Benefits
  • Medical, dental, and vision benefits
  • Life insurance
  • Short Term Disability
  • Supplemental benefits
  • 401(k) with company match
  • PTO and holiday pay
  • On-demand pay partner (DailyPay)
  • Reduced benefits available for part-time team members

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What Pep Boys employees say

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Benefits

Hours and flexibility

Workplace

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About Pep Boys

Sourced by ZipRecruiter

Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.

Industry

Automotive repair and maintenance

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

Year founded

1921

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