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Car Rental Manager Jobs in Naples, FL (NOW HIRING)

Naples Nissan

KPI/CSI & CAR RENTAL AGENT

Naples, FL

$14.50 - $19.50/hr

CSI & Car Rental Agent Naples Infinity Position Overview A CSI (Customer Service Interaction) Agent ... Rental Process Management: Guide customers through vehicle selection, documentation, payment ...

Naples Nissan

KPI/CSI & CAR RENTAL AGENT

Naples, FL · On-site

$14.50 - $19.50/hr

CSI & Car Rental Agent Naples Infinity Position Overview A CSI (Customer Service Interaction) Agent at Infinity Car Rental is responsible for delivering exceptional customer service, managing ...

Naples Nissan

KPI/CSI & CAR RENTAL AGENT

Naples, FL · On-site

$14.50 - $19.50/hr

CSI & Car Rental Agent Naples Infinity Position Overview A CSI (Customer Service Interaction) Agent at Infinity Car Rental is responsible for delivering exceptional customer service, managing ...

Naples Nissan

KPI/CSI & CAR RENTAL AGENT

Naples, FL · On-site

$14.50 - $19.50/hr

CSI & Car Rental Agent Naples Infinity Position Overview A CSI (Customer Service Interaction) Agent at Infinity Car Rental is responsible for delivering exceptional customer service, managing ...

Enterprise Holdings

Management Trainee

Naples, FL · On-site

$50K/yr

Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to ...

Enterprise Holdings

Management Trainee

Naples, FL · On-site

$50K/yr

Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to ...

Enterprise Holdings

Management Trainee

Naples, FL

$50K/yr

Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to ...

Hertz

Automotive Sales Lot Attendant

Bonita Springs, FL · On-site

$16/hr

Control the flow of cars, inventory management checking and logging in new arrivals and enter ... About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in ...

Hertz

Automotive Sales Consultant

Bonita Springs, FL · On-site

$63K/yr

Fully execute sales process, achieve monthly sales targets, maintain strong CRM output and quality ... About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in ...

Hertz

Senior Data Scientist - Fleet Analytics

Estero, FL · On-site

$105K/yr

... management technologies in the transportation industry. We want the brightest AI & ML minds to join ... Experience in a ML or data scientist role with car rental or technology company. * Bachelor or ...

Hertz

Dir Software Engineering

Estero, FL · On-site

$175K/yr

Collaborate with cross functional leaders on your product teams (product management, design) to ... Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North ...

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All JobsCar Rental JobsCar Rental Manager JobsCar Rental Manager Jobs in Naples, FL

Car Rental Manager information

See Naples, FL salary details

$10

$17

$26

How much do car rental manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for car rental manager in Naples, FL is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Car Rental Manager vs Car Rental Agent?

AspectCar Rental ManagerCar Rental Agent
Required CredentialsHigh school diploma; management experience; sometimes certifications in customer service or businessHigh school diploma; customer service skills; sometimes sales or hospitality experience
Work EnvironmentOffice setting, overseeing operations, managing staffFront desk, interacting with customers, processing rentals
Employer & Industry UsageRental agencies, fleet management companiesRental locations, car rental agencies
Common Search & ComparisonManagement roles, overseeing rental operationsCustomer service, rental processing

The main difference between a Car Rental Manager and a Car Rental Agent lies in their responsibilities and experience. The manager oversees operations, manages staff, and handles higher-level decisions, often requiring management experience and certifications. The agent primarily interacts with customers, processes rentals, and provides service at the rental counter. Both roles are essential in the car rental industry, but they differ in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a car rental manager?

To thrive as a Car Rental Manager, you need expertise in customer service, sales management, and operations oversight, typically supported by a degree in business or hospitality management. Familiarity with rental management software, CRM systems, and point-of-sale tools is highly beneficial. Strong leadership, problem-solving, and interpersonal communication skills distinguish top performers in this role. These skills are crucial for ensuring smooth operations, maximizing revenue, and delivering exceptional customer experiences in a competitive market.

What are some common challenges a car rental manager faces, and how are they typically addressed?

Car Rental Managers often encounter challenges such as managing vehicle availability during peak seasons, handling customer complaints effectively, and maintaining fleet quality. To address these issues, they use reservation systems to optimize fleet usage, implement strong customer service protocols, and schedule regular vehicle maintenance. Additionally, they collaborate closely with their team and other departments, such as sales and maintenance, to ensure smooth operations and high customer satisfaction.

What is a car rental manager?

Car Rental Managers are professionals responsible for overseeing the daily operations of a car rental agency or branch. Their duties include managing staff, ensuring high levels of customer service, maintaining the rental fleet, and achieving sales targets. They also handle customer issues, coordinate vehicle maintenance, and implement company policies. Effective Car Rental Managers are organized, customer-focused, and skilled at problem-solving and leadership.

How much do car rental managers make?

Car rental managers typically earn a median annual salary of around $45,000 to $60,000, depending on location, experience, and company size. They oversee daily operations, customer service, and fleet management, often requiring strong organizational and leadership skills.
What are the most commonly searched types of Car Rental jobs in Naples, FL? The most popular types of Car Rental jobs in Naples, FL are:
What are popular job titles related to Car Rental Manager jobs in Naples, FL? For Car Rental Manager jobs in Naples, FL, the most frequently searched job titles are:
What job categories do people searching Car Rental Manager jobs in Naples, FL look for? The top searched job categories for Car Rental Manager jobs in Naples, FL are:
What cities near Naples, FL are hiring for Car Rental Manager jobs? Cities near Naples, FL with the most Car Rental Manager job openings:
Car Rental Manager jobs near you
Infographic showing various Car Rental Manager job openings in Naples, FL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,291 per year, or $17.9 per hour.

KPI/CSI & CAR RENTAL AGENT

Naples Nissan

Naples, FL

$14.50 - $19.50/hr

Full-time

Medical, PTO

Re-posted 5 hours ago

Job description

CSI & Car Rental Agent Naples Infinity Position Overview A CSI (Customer Service Interaction) Agent at Infinity Car Rental is responsible for delivering exceptional customer service, managing customer interactions throughout the rental process, and contributing to the overall satisfaction and loyalty of clients. The CSI Agent acts as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a seamless car rental experience. Key Responsibilities • Customer Interaction: Greet customers warmly, assist with rental inquiries, and explain rental policies and procedures clearly. • Rental Process Management: Guide customers through vehicle selection, documentation, payment processing, and vehicle handover. • Issue Resolution: Address customer complaints or concerns efficiently, escalating complex issues to management when necessary. • Feedback Collection: Solicit and record customer feedback to improve service quality and identify areas for operational improvement. • Record Keeping: Maintain accurate records of customer interactions, rental agreements, and resolution of issues. • Follow-Up: Conduct post-rental follow-ups to ensure customer satisfaction and support repeat business. • Collaboration: Work with other departments (maintenance, billing, management) to deliver a cohesive service experience. Qualifications • High school diploma or equivalent; associate or bachelor's degree preferred. • Previous experience in customer service, hospitality, or car rental industry is an advantage. • Excellent communication and interpersonal skills. • Ability to multitask, prioritize, and manage time effectively. • Proficiency with computer systems and rental management software. • Problem-solving mindset and attention to detail. Skills and Competencies • Customer-centric attitude • Professional demeanor • Active listening • Conflict resolution • Team collaboration • Adaptability and flexibility Working Conditions The CSI Agent works in a fast-paced rental environment, interacting with customers faceto-face, by phone, and via email. Evening, weekend, and holiday shifts may be required depending on business needs. Compensation and Benefits Infinity Car Rental offers competitive hourly wages, opportunities for bonuses based on customer satisfaction metrics, and a comprehensive benefits package including paid time off, health insurance, and employee discounts on rentals. Equal Opportunity Statement Infinity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to protected characteristics