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Car Dealership Receptionist Jobs in Decatur, GA (NOW HIRING)

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Car Dealership Receptionist information

See Decatur, GA salary details

$9

$17

$24

How much do car dealership receptionist jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for car dealership receptionist in Decatur, GA is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.47 per hour, depending on experience, location, and employer.

What are some common challenges faced by car dealership receptionists and how can they be managed effectively?

Car dealership receptionists often manage a high volume of phone calls, greet walk-in customers, and coordinate with multiple departments, which can make multitasking challenging. Staying organized and developing strong communication skills are key to handling these demands effectively. Additionally, being familiar with dealership inventory and processes helps provide accurate information to customers and support the sales team. Proactively seeking feedback and collaborating with colleagues can also improve efficiency and job satisfaction.

How to be a receptionist at a car dealership?

To be a receptionist at a car dealership, you should have strong communication and organizational skills, proficiency with office software, and a professional appearance. Typically, a high school diploma is required, and experience with customer service or administrative tasks is beneficial. The role involves greeting customers, managing appointments, and handling phone inquiries in a fast-paced environment.

What are car dealership receptionists?

Car dealership receptionists are the first point of contact for customers visiting or calling a car dealership. They greet visitors, answer phones, direct inquiries to the appropriate staff members, and may assist with administrative tasks such as scheduling appointments or managing paperwork. Their role is essential in creating a welcoming environment and ensuring smooth communication between customers and dealership staff. They must have strong communication skills, professionalism, and a friendly attitude. Often, they also help coordinate test drives and provide information about dealership services.

What Does a Car Dealership Receptionist Do?

The primary responsibilities of an automotive or car dealership receptionist are to provide customer service. They answer the phone, respond to emails, greet potential customers, address complaints, and handle other front desk duties. A car dealership receptionist is often in charge of cashier responsibilities, including accurately calculating amount due; collecting cash, card, or checks as payment; and documenting payment received. A car dealership receptionist works in an office environment and must maintain organized files.

What type of receptionist gets paid the most?

Among receptionist roles, executive or administrative receptionists who work for high-level executives or in specialized industries tend to earn higher salaries. Experience, certifications, and the complexity of the work can also influence pay, with those in corporate or medical settings often earning more than general receptionists.

What are the key skills and qualifications needed to thrive as a Car Dealership Receptionist, and why are they important?

To thrive as a Car Dealership Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), multi-line phone systems, and office software like Microsoft Office is typically required. Exceptional communication, professionalism, and a friendly demeanor are crucial soft skills in this customer-facing role. These abilities ensure smooth dealership operations, excellent customer experiences, and effective coordination between sales and service departments.

How much does a car salesman make on a $10,000 car?

A car salesperson typically earns a commission based on the profit margin or a percentage of the sale price, often ranging from 20% to 30%. For a $10,000 car, this could mean a commission of $2,000 to $3,000, depending on the dealership's commission structure and profit margins. Additional bonuses or incentives may also apply based on sales performance.

Can I get hired at a car dealership with no experience?

Car dealership receptionists can sometimes be hired without prior experience, especially if they have strong communication skills and a professional demeanor. Employers often provide on-the-job training for tasks like answering phones, greeting customers, and using dealership management software. Entry-level positions may require a high school diploma or equivalent, but specific experience is usually not mandatory.

What is the difference between Car Dealership Receptionist vs Service Advisor?

AspectCar Dealership ReceptionistService Advisor
CredentialsHigh school diploma or equivalent; some dealerships prefer customer service experienceHigh school diploma; often requires automotive service knowledge or certifications
Work EnvironmentFront desk, customer service area, dealership lobbyService department, interacting with customers and technicians
Employer & Industry UsageUsed across all automotive dealerships for front desk dutiesFound in service departments, coordinating vehicle repairs and maintenance

The Car Dealership Receptionist primarily handles front desk duties, greeting customers, and managing appointments. In contrast, the Service Advisor works directly with customers on vehicle repairs, providing estimates and updates. While both roles require strong customer service skills, the Service Advisor typically needs automotive knowledge and certifications, making it a more specialized position within the dealership.

More about Car Dealership Receptionist jobs
What job categories do people searching Car Dealership Receptionist jobs in Decatur, GA look for? The top searched job categories for Car Dealership Receptionist jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Car Dealership Receptionist jobs? Cities near Decatur, GA with the most Car Dealership Receptionist job openings:
Car Dealership Receptionist jobs near you

Receptionist

Mercedes-Benz, Infiniti, Subaru Dealership Group

Alpharetta, GA • On-site

$15 - $19.75/hr

Other

Medical, Dental, Life, Retirement

Posted 13 days ago

Job description


RBM OF ALPHARETTA MERCEDES-BENZ

RBM of Alpharetta is a luxury car dealership with a focus on providing excellent customer service to our clients by making sure we take GREAT care of our associates.  We know that happy employees make happy customers!

Proudly serving Alpharetta, Atlanta, Duluth, Roswell, Cumming, John's Creek, Buford, Woodstock, Canton, Forsyth, Fulton, Cobb, Gwinnett, Cherokee, and surrounding areas!


Employee benefits matter, so we offer a variety of company-paid and voluntary options to meet your needs.

  • Hourly rate based on experience
    • Paid holidays, sick time, and vacations
    • Paid training and certification
    • Bonus opportunities
  • Competitive insurance and retirement benefits available
    • Medical and dental coverage
    • Company contribution to Health Savings Account for eligible HDHP participants
    • Voluntary long-term and short-term disability insurance available
    • $25,000 company-paid life insurance for full-time employees (additional coverage available)
    • 401(k) retirement plan with company match
  • Employee discounts for parts, service and vehicle purchases
  • Onsite parking

At RBM of Alpharetta, we attract and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal growth can flourish. Our family-owned and operated Mercedes-Benz dealership has been operating in Alpharetta since 2007, where we built our legacy on hiring career-oriented, team thinkers and communicators who perform in a manner that exemplifies professional excellence.


SALES RECEPTIONIST


Essential Job Responsibilities:

  • Warmly greet and welcome clients and other guests to the dealership.  Do not leave the reception desk unattended.
  • Be an organized and productive multi-tasker.  Maintain customer contact notes in our CRM system.
  • Actively listen to our clients and their needs and interpret body language in order exceed client’s expectations, solve problems, and de-escalate issues.
  • Proactively communicate potential issues with customers, management and other departments in order to provide the best possible customer experience.
  • Assist Salespeople with printing out and distributing survey follow up call list bi-weekly.
  • Respond to 5 star web reviews with multiple pre-written responses on daily basis.
  • Abide by company policy and departmental best practices and procedures; perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


RBM of Alpharetta has a diverse Drug-Free workforce and is an Equal Opportunity Employer.


Requirements and Qualifications:

  • Prior to being employed, applicants for employment must participate in RBM’s normal screening process which includes: completing a full employment application; satisfactory criminal, credit and driving records checks (where applicable); in-person interviews and other inquiries.
  • High school diploma (or equivalent) and authorized to work in the USA for any employer.
  • Previous experience in a similar role with similar responsibilities is preferred.
  • Basic communication, problem solving skills, and mathematical skills using American units of measure.
  • Physical demands include: frequently position body and move in order to greet clients and keep refreshment station stocked; detect and identify safety issues; exert force to move/manipulate objects (up to 20lbs occasionally, 10lbs frequently); operate equipment; repetitive motion.

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