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Car Dealership Customer Service Jobs (NOW HIRING)

DealerFLEX

Dealership Customer Service Associate

Englewood, NJ · On-site

$15.25 - $21/hr

DealerFLEX is looking for a friendly and professional Dealership Customer Service Associate to create a welcoming experience at a premier automotive dealership in Englewood, NJ. If you have a passion ...

DealerFLEX

Dealership Customer Service Associate

Marlton, NJ · On-site

$14.50 - $20/hr

DealerFLEX is looking for a friendly and professional Customer Service Associate to create a welcoming experience for customers at a premier automotive dealership in Marlton, NJ. If you have a ...

DealerFLEX

Dealership Customer Greeter

Cherry Hill, NJ · On-site

$15.49 - $16.49/hr

DealerFLEX is seeking a welcoming and service-oriented Dealership Customer Greeter to provide an ... car doors as needed * Safely park and retrieve guest vehicles following company policies and ...

Car Guys Inc.

Dealership Service Manager

Windham, NH · On-site

$100K - $150K/yr

Must have a customer focused mindset Automotive Parts and Service Director, Dealership Parts and Service Director, Automotive dealership parts and service director, Car Dealership Parts and service ...

Car Guys Inc.

Dealership Service Manager

Fruitland Park, FL · On-site

$160K - $220K/yr

Must have a customer focused mindset Automotive Parts and Service Director, Dealership Parts and Service Director, Automotive dealership parts and service director, Car Dealership Parts and service ...

Car Guys Inc.

Dealership Service Manager

Stanley, WI · On-site

$100K - $150K/yr

Must have a customer focused mindset Automotive Parts and Service Director, Dealership Parts and Service Director, Automotive dealership parts and service director, Car Dealership Parts and service ...

New

K&M Tire

Car Dealer Sales Representative

Wichita, KS · On-site

Provide customers with current product information, assist them on OE Connections and weblink, and assist with sales events and blitz. Job Duties and Responsibilities: * Establish new car dealer ...

Flatirons Subaru

Car Dealership Valet

Boulder, CO

$18/hr

We were voted "Best Car Dealer" by the Boulder Daily Camera readers 10 out of the last 12 years and ... Excellent customer service skills * Professional and clean appearance * Able to drive both ...

Flatirons Subaru

Car Dealership Valet

Boulder, CO · On-site

$18/hr

We were voted "Best Car Dealer" by the Boulder Daily Camera readers 10 out of the last 12 years and ... Excellent customer service skills * Professional and clean appearance * Able to drive both ...

Car Guys

Automotive Service Writer

Brevard, NC · On-site

... the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are ... Maintain a high level of customer service by addressing inquiries and concerns promptly and ...

Flatirons Subaru

Car Dealership Valet

Boulder, CO

$18/hr

We were voted "Best Car Dealer" by the Boulder Daily Camera readers 10 out of the last 12 years and ... Excellent customer service skills * Professional and clean appearance * Able to drive both ...

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Car Dealership Customer Service information

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How much do car dealership customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for car dealership customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Car Dealership Customer Service vs Car Sales Associate?

AspectCar Dealership Customer ServiceCar Sales Associate
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, sales training often preferred
Work EnvironmentCustomer service desks, service departmentsShowroom, sales floor, dealership lot
Employer & Industry UsageUsed across dealerships for service supportUsed for selling vehicles directly to customers
Common Search & ComparisonCustomer support roles in dealershipsVehicle sales roles in dealerships

Car Dealership Customer Service focuses on assisting customers with service inquiries, scheduling, and support, while Car Sales Associates actively sell vehicles and negotiate deals. Both roles are essential in a dealership but differ in responsibilities, skills, and daily tasks.

How to work at a car dealership customer service with no experience?

Car dealership customer service roles often accept candidates with little or no prior experience, focusing on strong communication skills, a friendly attitude, and a willingness to learn. Entry-level positions may provide on-the-job training, and having basic computer skills or familiarity with dealership management systems can be helpful. Certifications like a sales or customer service course can improve prospects, but are not always required for starting positions.

What does a car dealership customer service representative do?

A Car Dealership Customer Service representative assists customers with inquiries about vehicles, financing, and services offered by the dealership. They help schedule test drives, resolve customer concerns, process paperwork, and ensure a smooth buying or service experience. Their goal is to provide excellent support before, during, and after a sale to maintain customer satisfaction and encourage repeat business.

What skills and qualifications are needed to thrive as a car dealership customer service representative?

To thrive as a Car Dealership Customer Service representative, you need strong interpersonal skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), CRM software, and basic automotive knowledge are advantageous. Excellent communication, problem-solving abilities, and patience help build rapport and resolve customer concerns effectively. These skills ensure positive customer experiences, drive repeat business, and maintain the dealership's reputation.

What are common challenges faced by customer service representatives at car dealerships, and how can they be addressed?

Customer service representatives at car dealerships often encounter challenges such as managing high customer expectations, addressing complaints about vehicles or services, and coordinating between sales, maintenance, and finance departments. Successfully handling these situations requires strong communication and problem-solving skills, as well as thorough knowledge of dealership processes. Building positive customer relationships and staying proactive in resolving issues can lead to higher satisfaction and repeat business. Ongoing training and support from experienced team members also help representatives navigate difficult situations more effectively.
More about Car Dealership Customer Service jobs

What cities are hiring for Car Dealership Customer Service jobs?

Cities with the most Car Dealership Customer Service job openings:

What states have the most Car Dealership Customer Service jobs?

States with the most job openings for Car Dealership Customer Service jobs include:

What job categories do people searching Car Dealership Customer Service jobs look for?

The top searched job categories for Car Dealership Customer Service jobs are:

Car Dealership Customer Service jobs near you
Infographic showing various Car Dealership Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Dealership Customer Service Associate

DealerFLEX

Englewood, NJ • On-site

$15.25 - $21/hr

Other

Medical, Retirement

Posted 7 days ago

Job description

Join Our Team! DealerFLEX is looking for a friendly and professional Dealership Customer Service Associate to create a welcoming experience at a premier automotive dealership in Englewood, NJ. If you have a passion for customer service and enjoy working in a fast-paced environment, this role is for you!
Why DealerFLEX?

  • Career Growth - We believe in developing our employees and providing opportunities for advancement.
  • Competitive Pay & Benefits - Full-time positions include health insurance and eligibility for our 401(k) plan after one year.
  • Dynamic Work Environment - Be part of a team that values professionalism, service excellence, and teamwork.
As a Dealership Customer Service Associate, you will be the first point of contact for customers, ensuring they receive a warm welcome and prompt assistance. You'll help maintain an organized vehicle flow and support the dealership's customer experience goals.
Key Responsibilities:
  • Welcome every guest with a professional and friendly demeanor
  • Assist customers by opening doors and offering help with packages or umbrellas
  • Safely park and retrieve vehicles while following all dealership and safety guidelines
  • Maintain a clean and hazard-free work area
  • Adhere to company safety protocols, including the ThinkSafe program
  • Properly handle keys, valet tickets, and dealership property
  • Arrive on time, in uniform, and ready to provide outstanding service
Qualifications:
  • High school diploma or equivalent
  • Must be 18 years or older (as required by insurance policies)
  • Valid driver's license with a clean driving record
  • Strong communication skills and attention to detail
  • Professional appearance and positive attitude
Physical Requirements:
  • Ability to stand, walk, and run for extended periods
  • Ability to bend, crouch, and enter/exit vehicles multiple times per shift
  • Lift and push up to 25 pounds as needed
  • Maintain focus and awareness in a fast-paced environment
Work Environment:
  • Work will take place in both indoor and outdoor setting
  • Exposure to varying weather conditions, including heat, cold, rain, and wind
If you're looking for an opportunity with a company that values growth, teamwork, and service excellence, apply today!

DealerFLEX is the complete automotive dealer solution, providing full-service staffing for service drives, valet, detail, wash, parts routes, pickup & delivery, and fleet operations.

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