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Car Dealership Customer Service Jobs (NOW HIRING)

Car Guys Inc.

Dealership Service Manager

Windham, NH

$100K - $150K/yr

Must have a customer focused mindset Automotive Parts and Service Director, Dealership Parts and Service Director, Automotive dealership parts and service director, Car Dealership Parts and service ...

Car Guys Inc.

Dealership Service Manager

Fruitland Park, FL · On-site

$160K - $220K/yr

Must have a customer focused mindset Automotive Parts and Service Director, Dealership Parts and Service Director, Automotive dealership parts and service director, Car Dealership Parts and service ...

South Bay Mazda

Dealership Porter

Torrance, CA · On-site

$14.75 - $18.25/hr

... service lane and showroom areas ... Our car porter should have great communication skills, a professional appearance, and be customer ...

Car Guys

Automotive Service Writer

Brevard, NC · On-site

... the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are ... Maintain a high level of customer service by addressing inquiries and concerns promptly and ...

Flatirons Subaru

Car Dealership Valet

Boulder, CO · On-site

$18/hr

We were voted "Best Car Dealer" by the Boulder Daily Camera readers 10 out of the last 12 years and ... Excellent customer service skills * Professional and clean appearance * Able to drive both ...

Flatirons Subaru

Car Dealership Valet

Boulder, CO · On-site

$18/hr

We were voted "Best Car Dealer" by the Boulder Daily Camera readers 10 out of the last 12 years and ... Excellent customer service skills * Professional and clean appearance * Able to drive both ...

Flatirons Subaru

Car Dealership Valet

Boulder, CO

$18/hr

We were voted "Best Car Dealer" by the Boulder Daily Camera readers 10 out of the last 12 years and ... Excellent customer service skills * Professional and clean appearance * Able to drive both ...

Car Guys Inc.

Automotive Service Writer

Brevard, NC · On-site

$45K - $75K/yr

... the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are ... Maintain a high level of customer service by addressing inquiries and concerns promptly and ...

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Car Dealership Customer Service information

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How much do car dealership customer service jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for car dealership customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How much does a car salesman make on a $30k care?

A car salesperson's commission typically ranges from 20% to 30% of the gross profit on a sale. For a $30,000 car, this could mean earnings of approximately $600 to $900 per sale, depending on the dealership's commission structure and profit margins. Additional bonuses or incentives may also apply based on sales performance.

What is the difference between Car Dealership Customer Service vs Car Sales Associate?

AspectCar Dealership Customer ServiceCar Sales Associate
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, sales training often preferred
Work EnvironmentCustomer service desks, service departmentsShowroom, sales floor, dealership lot
Employer & Industry UsageUsed across dealerships for service supportUsed for selling vehicles directly to customers
Common Search & ComparisonCustomer support roles in dealershipsVehicle sales roles in dealerships

Car Dealership Customer Service focuses on assisting customers with service inquiries, scheduling, and support, while Car Sales Associates actively sell vehicles and negotiate deals. Both roles are essential in a dealership but differ in responsibilities, skills, and daily tasks.

What does a Car Dealership Customer Service representative do?

A Car Dealership Customer Service representative assists customers with inquiries about vehicles, financing, and services offered by the dealership. They help schedule test drives, resolve customer concerns, process paperwork, and ensure a smooth buying or service experience. Their goal is to provide excellent support before, during, and after a sale to maintain customer satisfaction and encourage repeat business.

What is a customer service representative at a dealership?

A customer service representative at a dealership is responsible for assisting customers with inquiries, scheduling appointments, and providing information about vehicles and services. They often communicate via phone, email, or in person and need good communication and problem-solving skills to ensure customer satisfaction.

What is the highest paying job at a car dealership?

The highest paying job at a car dealership is typically the general manager or dealership owner, who oversees operations and profits. Other high-paying roles include finance managers and service directors, who manage financing and service departments respectively. These positions often require extensive experience, leadership skills, and industry knowledge.

How to become a car dealership receptionist?

To become a car dealership receptionist, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and proficiency with office software are also beneficial, and some dealerships may require basic knowledge of automotive terminology or scheduling systems.

What are the key skills and qualifications needed to thrive as a Car Dealership Customer Service representative, and why are they important?

To thrive as a Car Dealership Customer Service representative, you need strong interpersonal skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), CRM software, and basic automotive knowledge are advantageous. Excellent communication, problem-solving abilities, and patience help build rapport and resolve customer concerns effectively. These skills ensure positive customer experiences, drive repeat business, and maintain the dealership's reputation.

What are some common challenges faced by customer service representatives at car dealerships, and how can they be addressed?

Customer service representatives at car dealerships often encounter challenges such as managing high customer expectations, addressing complaints about vehicles or services, and coordinating between sales, maintenance, and finance departments. Successfully handling these situations requires strong communication and problem-solving skills, as well as thorough knowledge of dealership processes. Building positive customer relationships and staying proactive in resolving issues can lead to higher satisfaction and repeat business. Ongoing training and support from experienced team members also help representatives navigate difficult situations more effectively.
More about Car Dealership Customer Service jobs
What cities are hiring for Car Dealership Customer Service jobs? Cities with the most Car Dealership Customer Service job openings:
What states have the most Car Dealership Customer Service jobs? States with the most job openings for Car Dealership Customer Service jobs include:
What job categories do people searching Car Dealership Customer Service jobs look for? The top searched job categories for Car Dealership Customer Service jobs are:
Car Dealership Customer Service jobs near you
Infographic showing various Car Dealership Customer Service job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 52% Full Time, 5% Temporary, and 41% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Dealership Customer Service Associate

Dealership Customer Service Associate

DealerFLEX

Marlton, NJ • On-site

$15.49 - $16.49/hr

Full-time

Posted 23 days ago

Key responsibilities

  • Greet every guest with a warm and professional welcome.

  • Assist customers with packages, umbrellas, and car doors as needed.

  • Safely park and retrieve guest vehicles following company policies and traffic laws.

Job description

DealerFLEX is seeking a welcoming and service-oriented Dealership Customer Service Associate to provide an exceptional first impression at one of the top automotive dealerships in Marlton, NJ. If you have a friendly personality, excellent communication skills, and a commitment to outstanding customer service, we want to hear from you!
As a Dealership Customer Service Associate, you will be the first point of contact for dealership guests, setting the tone for their experience. Your role is to provide a warm welcome, anticipate customer needs, and ensure smooth vehicle flow at the dealership.
Essential Duties & Responsibilities:
  • Greet every guest with a warm and professional welcome
  • Assist customers with packages, umbrellas, and car doors as needed
  • Safely park and retrieve guest vehicles following company policies and traffic laws
  • Maintain a clean and safe work environment, addressing any potential hazards
  • Adhere to all ThinkSafe program guidelines and safety protocols
  • Handle cash, valet tickets, keys, and dealership equipment securely
  • Arrive on time, dressed in the company-issued uniform, and maintain a professional appearance
Requirements:
  • High school diploma or equivalent
  • Must be 18 years or older
  • Valid driver's license with a clean driving record
  • Strong communication and interpersonal skills
  • Detail-oriented and highly organized
Physical Demands:
  • Regularly walk, run, and stand for extended periods
  • Use your hands to grip and handle objects
  • Maintain alertness and focus during shifts
  • Bend, crouch, and enter/exit vehicles safely
  • Lift or push up to 25 pounds with control
Working Conditions:
  • The work environment includes both indoor and outdoor settings
  • Exposure to varying weather conditions, including heat, cold, wind, and rain
If you're looking for an opportunity with a company that values growth, teamwork, and service excellence, apply today!
DealerFLEX is the complete automotive dealer solution, providing full-service staffing for service drives, valet, detail, wash, parts routes, pickup & delivery, and fleet operations.

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