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Car Dealership Customer Service Jobs (NOW HIRING)

Best GN Auto Sales Inc

Be Seen First

F&I Manager - Used Car Dealership

Queens, NY · On-site

$70K - $180K/yr

  • Retirement

  • PTO

Independent used car dealership experience. * Existing relationships with multiple lenders ... service, financing, and customer-focused solutions. With continued expansion, we are committed to ...

Best GN Auto Sales Inc

Be Seen First

F&I Manager - Used Car Dealership

Queens, NY · On-site

$70K - $180K/yr

  • Retirement

  • PTO

Independent used car dealership experience. * Existing relationships with multiple lenders ... service, financing, and customer-focused solutions. With continued expansion, we are committed to ...

Charlie Clark Auto Group

CUSTOMER SERVICE REPRESENTATIVE

El Paso, TX · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Greet every customer in a friendly, professional manner upon arrival at the dealership. * Ensure ... Car Wash & Vehicle Readiness * Follow up with service advisors and monitor the car wash times and ...

Flatirons Subaru

Car Dealership Lot Technician

Boulder, CO · On-site

$15.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We were voted "Best Car Dealer" by the Boulder Daily Camera readers 10 out of the last 12 years and ... Professional attitude and the ability to deliver best-in-class customer service * Reliable ...

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All JobsCar Dealership Customer Service Jobs

Car Dealership Customer Service information

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How much do car dealership customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for car dealership customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Car Dealership Customer Service vs Car Sales Associate?

AspectCar Dealership Customer ServiceCar Sales Associate
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, sales training often preferred
Work EnvironmentCustomer service desks, service departmentsShowroom, sales floor, dealership lot
Employer & Industry UsageUsed across dealerships for service supportUsed for selling vehicles directly to customers
Common Search & ComparisonCustomer support roles in dealershipsVehicle sales roles in dealerships

Car Dealership Customer Service focuses on assisting customers with service inquiries, scheduling, and support, while Car Sales Associates actively sell vehicles and negotiate deals. Both roles are essential in a dealership but differ in responsibilities, skills, and daily tasks.

How to work at a car dealership customer service with no experience?

Car dealership customer service roles often accept candidates with little or no prior experience, focusing on strong communication skills, a friendly attitude, and a willingness to learn. Entry-level positions may provide on-the-job training, and having basic computer skills or familiarity with dealership management systems can be helpful. Certifications like a sales or customer service course can improve prospects, but are not always required for starting positions.

What does a car dealership customer service representative do?

A Car Dealership Customer Service representative assists customers with inquiries about vehicles, financing, and services offered by the dealership. They help schedule test drives, resolve customer concerns, process paperwork, and ensure a smooth buying or service experience. Their goal is to provide excellent support before, during, and after a sale to maintain customer satisfaction and encourage repeat business.

What skills and qualifications are needed to thrive as a car dealership customer service representative?

To thrive as a Car Dealership Customer Service representative, you need strong interpersonal skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), CRM software, and basic automotive knowledge are advantageous. Excellent communication, problem-solving abilities, and patience help build rapport and resolve customer concerns effectively. These skills ensure positive customer experiences, drive repeat business, and maintain the dealership's reputation.

What are common challenges faced by customer service representatives at car dealerships, and how can they be addressed?

Customer service representatives at car dealerships often encounter challenges such as managing high customer expectations, addressing complaints about vehicles or services, and coordinating between sales, maintenance, and finance departments. Successfully handling these situations requires strong communication and problem-solving skills, as well as thorough knowledge of dealership processes. Building positive customer relationships and staying proactive in resolving issues can lead to higher satisfaction and repeat business. Ongoing training and support from experienced team members also help representatives navigate difficult situations more effectively.
More about Car Dealership Customer Service jobs

What cities are hiring for Car Dealership Customer Service jobs?

Cities with the most Car Dealership Customer Service job openings:

What states have the most Car Dealership Customer Service jobs?

States with the most job openings for Car Dealership Customer Service jobs include:

What job categories do people searching Car Dealership Customer Service jobs look for?

The top searched job categories for Car Dealership Customer Service jobs are:

Car Dealership Customer Service jobs near you
Infographic showing various Car Dealership Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Automotive Rental Car Customer Service Representative

Kansas City Hyundai

Merriam, KS

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Kansas City Hyundai is hiring a Automotive Rental Car Customer Service Representative to support our busy Service Department.

If you enjoy helping customers, staying organized, and working in a fast-paced environment, this is an excellent opportunity to join one of the Kansas City area’s fastest-growing dealerships.

In this role, you’ll assist customers with loaner vehicles, rental cars, transportation needs, vehicle check-in/check-out, and customer service while helping ensure every service visit is convenient and stress-free.

Whether you’ve worked in customer service, hospitality, retail, automotive, front desk, vehicle rental, or a dealership, we’d love to talk with you.

Why You’ll Love Working Here
  • $18.00-$20.00 per hour
  • Weekly Pay
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • 3 Weeks Paid Time Off after one year
  • Paid Holidays
  • Paid Training
  • Employee Discounts on Vehicles, Parts & Service
  • Career Growth Opportunities
  • Stable, Growing Dealership
  • Friendly, Team-Oriented Culture
  What You’ll Do
  • Welcome customers with a friendly, professional attitude
  • Coordinate rental car and loaner vehicle reservations
  • Check customers in and out of rental and loaner vehicles
  • Complete rental agreements and required documentation
  • Explain rental policies, insurance requirements, and vehicle features
  • Inspect vehicles before and after use for cleanliness and damage
  • Ensure vehicles are clean, fueled, and ready for pickup
  • Work closely with Service Advisors to coordinate transportation for customers
  • Maintain accurate records of vehicle availability and rentals
  • Answer customer questions and resolve concerns professionally
  • Move, park, and organize vehicles throughout the dealership
  • Keep the rental office and vehicle fleet organized and presentable
  • Follow all dealership safety policies and procedures
  What We’re Looking For
  • Previous experience in customer service, hospitality, retail, rental cars, or automotive preferred
  • Dealership experience is helpful but not required
  • Excellent communication and people skills
  • Strong organization and attention to detail
  • Ability to multitask in a fast-paced environment
  • Comfortable using computers and learning dealership software
  • Professional attitude and appearance
  • Valid driver’s license with a clean driving record
  • Reliable, dependable, and team-oriented
  Great Fit For Candidates With Experience As
  • Customer Service Representative
  • Rental Car Agent
  • Rental Car Associate
  • Service Concierge
  • Dealership Customer Service Representative
  • Front Desk Receptionist
  • Guest Services Representative
  • Customer Experience Representative
  • Administrative Assistant
  • Loaner Fleet Coordinator
  • Fleet Coordinator
  • Vehicle Rental Associate
  • Service Porter
  • Hospitality Associate
   Join the Kansas City Hyundai Team

At Kansas City Hyundai, we know that exceptional customer experiences begin with exceptional employees. We invest in our team through competitive pay, paid training, excellent benefits, and opportunities to grow your career within our dealership.

If you’re looking for a stable company where your customer service skills are valued and your career can grow, we’d love to meet you.

Apply today!

   

Equal Opportunity Employer

Kansas City Hyundai is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse, equitable, and inclusive workplace where all employees and applicants are treated with respect and provided equal employment opportunities. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. We believe diversity strengthens our team and are committed to creating an environment where everyone has the opportunity to succeed.

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