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Captive Insurance Account Manager Jobs in Tennessee

Insurance Account Manager

Franklin, TN · On-site

$55K - $85K/yr

The Insurance Account Manager is responsible for servicing and supporting client accounts, managing renewals, maintaining strong carrier relationships, and ensuring a high level of customer ...

Insurance Account Manager

Franklin, TN · On-site

$55K - $85K/yr

The Insurance Account Manager is responsible for servicing and supporting client accounts, managing renewals, maintaining strong carrier relationships, and ensuring a high level of customer ...

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Captive Insurance Account Manager information

See Tennessee salary details

$24.1K

$47.7K

$69.4K

How much do captive insurance account manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for captive insurance account manager in Tennessee is $47,734.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $53,500.00 per year, depending on experience, location, and employer.

What is a captive insurance account manager?

A Captive Insurance Account Manager is a professional responsible for overseeing the day-to-day administration and management of captive insurance companies. They handle tasks such as regulatory compliance, financial reporting, policy issuance, claims management, and communication between the captive owner and service providers. Their role is crucial in ensuring that the captive operates efficiently, meets all legal requirements, and achieves its financial and risk management objectives. Account managers also provide strategic advice to optimize the captive’s performance and value.

What are the key skills and qualifications needed to thrive as a captive insurance account manager?

To thrive as a Captive Insurance Account Manager, you need expertise in insurance principles, risk management, financial analysis, and typically a bachelor’s degree in finance, accounting, or a related field. Familiarity with insurance management software, regulatory compliance systems, and certifications like ACI (Associate in Captive Insurance) are commonly required. Strong organizational skills, attention to detail, and effective communication set top performers apart in managing client relationships and complex insurance structures. These skills ensure regulatory compliance, accurate reporting, and sustained client trust in a highly specialized insurance sector.

What are some common challenges faced by captive insurance account managers when coordinating between clients and service providers?

Captive Insurance Account Managers often navigate complex regulatory requirements and varied client expectations while ensuring smooth communication between clients, underwriters, and third-party service providers. Balancing the specific needs of each captive with compliance standards and timely reporting can be challenging, especially during renewal periods or audits. Strong organizational skills and proactive relationship management are key to overcoming these challenges and maintaining client satisfaction.

What is the difference between Captive Insurance Account Manager vs Insurance Underwriter?

AspectCaptive Insurance Account ManagerInsurance Underwriter
CredentialsInsurance licenses, industry certificationsInsurance licenses, actuarial or underwriting certifications
Work EnvironmentClient-focused, managing captive insurance accountsAssessing risk, evaluating insurance applications
Employer & IndustryCaptive insurance companies, risk management firmsInsurance carriers, underwriting agencies

While both roles involve insurance expertise, the Captive Insurance Account Manager primarily manages client accounts within captive insurance companies, focusing on client relationships and policy administration. In contrast, the Insurance Underwriter evaluates risks and determines policy terms. Understanding these differences helps clarify career paths and job expectations in the insurance industry.

What are popular job titles related to Captive Insurance Account Manager jobs in Tennessee?

For Captive Insurance Account Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Captive Insurance Account Manager jobs in Tennessee look for?

The top searched job categories for Captive Insurance Account Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Captive Insurance Account Manager jobs?

Cities in Tennessee with the most Captive Insurance Account Manager job openings:

Insurance Account Manager

CS&A Insurance

Franklin, TN • On-site

$55K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Position Overview

We are seeking a detail-oriented and client-focused Insurance Account Manager to join our team. The Insurance Account Manager is responsible for servicing and supporting client accounts, managing renewals, maintaining strong carrier relationships, and ensuring a high level of customer satisfaction.

This role is ideal for an experienced insurance professional who thrives in a service-driven environment and is committed to delivering accurate, timely, and proactive client support.


Key Responsibilities

Client Account Management

         Serve as the primary point of contact for assigned client accounts

  • Manage day-to-day service needs including policy changes, endorsements, certificates, and audits
  • Respond promptly and professionally to client inquiries and service requests
  • Conduct policy reviews to ensure appropriate coverage and alignment with client needs

Renewals & Retention

         Manage the renewal process from start to finish, including data collection, submissions, quote review, and renewal presentations

         Coordinate with producers and carriers to obtain competitive renewal options

  • Support agency retention efforts by providing consistent, high-quality service

Carrier & Underwriting Coordination

         Work closely with insurance carriers and underwriters to obtain quotes and negotiate pricing and coverage terms

         Prepare and submit accurate applications, and support documentation

  • Monitor underwriting requirements and carrier guidelines to ensure compliance

Compliance & Administrative Duties

         Maintain accurate and up-to-date client records in EPIC

         Ensure policies, endorsements, and documentation comply with state regulations and agency procedures

  • Assist with claim-related documentation and follow-up as needed
  • Maintain required licenses and complete continuing education as required

Collaboration & Support

         Work collaboratively with producers, account managers, and leadership

         Assist with onboarding new accounts and transitioning existing accounts

  • Identify opportunities for process improvement and operational efficiency

Qualifications

Experience

         Minimum of 5 years of experience in insurance account management, client services, or a related insurance role

         Experience servicing commercial and/or personal lines accounts

  • Ability to manage multiple accounts and deadlines with accuracy and attention to detail

Education

         Bachelor's degree preferred in Business Administration, Finance, Risk Management & Insurance, Marketing, or a related field

         Equivalent insurance industry experience may be considered in lieu of a degree

Licensing & Certifications

         Active state insurance license (Property & Casualty and/or Life & Health, as applicable)

         Professional designations such as CIC, CPCU, or CRM are a plus

Skills & Competencies

         Strong written and verbal communication skills

         High level of organization and attention to detail

  • Client-focused mindset with strong problem-solving abilities
  • Ability to explain insurance concepts clearly and professionally
  • Proficiency with Microsoft Office and insurance agency systems

Compensation & Benefits

         Starting salary of $55,000 and higher, based on experience and qualifications

         Performance-based increases and career advancement opportunities

  • Paid time off and paid holidays
  • Health, dental, vision, and retirement benefits (as applicable)
  • Continuing education and professional development support

Why Join Us?

         Competitive compensation with long-term growth potential

         Supportive, team-oriented work environment

  • Opportunity to work with established carriers and a diverse client base
  • Emphasis on service excellence and client retention
  • Stability and career growth within a respected insurance organization
Employment Type: FULL_TIME