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Captioning Agent Jobs (NOW HIRING)

Technical Support II

Salt Lake City, UT ยท On-site

$32K - $53K/yr

... remote Captioning Agent employees using virtual private networks and virtual desktop infrastructure. * Must be able to assist our customers in setting up accounts to take advantage of our mobile ...

Installer/Trainer Full Time

Redlands, CA ยท On-site

$27K - $45K/yr

CaptionCall, LLC. offers Internet protocol captioned telephone service (IP CTS) using advanced technology and a captioning agent to quickly provide written captions of what callers say on a large ...

Installer/Trainer Full Time

Minneapolis, MN ยท On-site

$27K - $45K/yr

CaptionCall, LLC. offers Internet protocol captioned telephone service (IP CTS) using advanced technology and a captioning agent to quickly provide written captions of what callers say on a large ...

Installer/Trainer Full Time

Minneapolis, MN ยท On-site

$13.08 - $21.83/hr

CaptionCall, LLC. offers Internet protocol captioned telephone service (IP CTS) using advanced technology and a captioning agent to quickly provide written captions of what callers say on a large ...

Installer/Trainer - Full Time

Tacoma, WA ยท On-site

$27K - $45K/yr

CaptionCall, LLC. offers Internet protocol captioned telephone service (IP CTS) using advanced technology and a captioning agent to quickly provide written captions of what callers say on a large ...

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Captioning Agent information

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$14

$30

$39

How much do captioning agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for captioning agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What challenges do captioning agents face, and how can they be managed?

Captioning Agents often face challenges such as maintaining accuracy at high speeds, handling diverse accents, and keeping up with fast-paced conversations. To manage these, agents typically receive extensive training and use specialized software to aid real-time transcription. Staying focused and practicing active listening are key, and most teams encourage collaboration and feedback to continuously improve performance. Additionally, agents can regularly review their work to identify areas for improvement and seek support from team leads or more experienced colleagues.

What is a captioning agent?

Captioning Agents are professionals who provide real-time or post-production captions for audio content such as live events, television programs, videos, or phone calls. Their primary role is to transcribe spoken words into written text, ensuring that people who are deaf or hard of hearing, as well as others who benefit from captions, have access to audio information. Captioning Agents may work with specialized software and must have strong listening and typing skills, along with attention to detail. They often work remotely or in broadcast studios, and may handle live or pre-recorded content.

What skills and qualifications are needed to be a captioning agent?

To thrive as a Captioning Agent, you need excellent listening skills, fast and accurate typing abilities, and a strong command of grammar and spelling, typically supported by a high school diploma or equivalent. Familiarity with captioning software, speech-to-text systems, and specialized transcription platforms is often required. Attention to detail, concentration, and the ability to work independently are valuable soft skills in this role. These skills ensure real-time, error-free captioning that supports accessibility for audiences who are deaf or hard of hearing.
More about Captioning Agent jobs
What cities are hiring for Captioning Agent jobs? Cities with the most Captioning Agent job openings:
What states have the most Captioning Agent jobs? States with the most job openings for Captioning Agent jobs include:
Infographic showing various Captioning Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $62,702 per year, or $30.1 per hour.

Part-time

Re-posted 13 hours ago


Job description

402.694.5101 Aurora,NE
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Careers >> Captioning Assistant
Captioning Assistant
Summary
Title: Captioning Assistant ID: 3917 Company: Hamilton Relay Location: Jackson, MS Application Deadline: N/A
Description

Hamilton Relay is seeking entry level Captioning Assistants. Our specially trained Captioning Assistants make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail.ย This is a remote work-from-home opportunity open to residents in the Jackson, MS area.

Hamilton offers:

  • Part Time shifts available working evening hours.
  • Paid training & computer equipment provided.
  • Work from home options available after training and meeting work from home requirements.
  • No customer interaction.
  • Bonuses for performance & attendance.

Qualified applicants must be:

  • 18 years of age or older
  • Possess a high school diploma or equivalent
  • Have a typing speed of 35 wpm with a high accuracy rate
  • Able to pass a criminal background check
  • Able to maintain strict consumer confidentiality
  • Available for 2ย weeks of onsite training

Workspace requirements:

  • High speed home internet connection. Satellite internet and wireless internet are not acceptable.
  • Must be able to hard wire your work computer directly to your home modem via ethernet.
  • Must have a quiet, private, distraction free workspace.

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.


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