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Capitol Federal Jobs in Kansas (NOW HIRING)

At Capitol Agency (the independent insurance agency owned and operated by Capitol Federal Savings Bank), we're not just safeguarding assets; we're forging a future where every customer feels like a ...

Account Executive

Prairie Village, KS · On-site

$80K - $140K/yr

At Capitol Agency (the independent insurance agency owned and operated by Capitol Federal Savings Bank), we're not just safeguarding assets; we're forging a future where every customer feels like a ...

Track, analyze, and summarize state and federal legislative, regulatory, and policy issues ... Develop clear written materials for newsletters, Capitol updates, web content, presentations, and ...

Showing results 21-39

Capitol Federal information

See Kansas salary details

$12

$17

$24

How much do capitol federal jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for capitol federal in Kansas is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.52 per hour, depending on experience, location, and employer.

What is a job at Capitol Federal?

Capitol Federal refers to jobs at Capitol Federal Savings Bank, a regional bank based in Kansas. Employees at Capitol Federal can work in various roles, such as customer service, loan processing, banking operations, IT, and management. The company is known for its focus on customer service, community involvement, and providing a stable work environment. Working at Capitol Federal typically involves helping customers with their banking needs, supporting financial transactions, and upholding the bank’s values of integrity and trust.

What are the key skills and qualifications needed to thrive as a Capitol Federal employee?

To thrive as a Capitol Federal employee, you generally need a background in finance, customer service, and an understanding of banking operations, often supported by a relevant degree or equivalent experience. Familiarity with banking software, financial products, and regulatory compliance systems is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help employees build trust and deliver excellent service to customers. These skills are vital for ensuring customer satisfaction, operational efficiency, and adherence to banking regulations.

What are some common challenges faced by employees working at Capitol Federal, and how can new hires successfully adapt to the company's environment?

Employees at Capitol Federal may encounter challenges such as adapting to regulatory requirements in the banking industry, learning proprietary systems, and balancing customer service with compliance. New hires can successfully adapt by proactively seeking training opportunities, asking questions, and leveraging the support of experienced colleagues. Embracing the company's collaborative culture and staying up-to-date with industry regulations will also help new employees thrive in their roles.

What is the difference between Capitol Federal vs Mortgage Loan Officer?

AspectCapitol FederalMortgage Loan Officer
CredentialsTypically requires a mortgage license, state-specific certificationsRequires mortgage license, possibly NMLS registration
Work EnvironmentBank branches, online platforms, customer service settingsOffice, client meetings, remote work
Industry UsageBanking, financial servicesMortgage lending, real estate finance

Capitol Federal and Mortgage Loan Officers both operate within the financial industry, focusing on mortgage products. While Capitol Federal employees may work in banking environments offering various financial services, Mortgage Loan Officers specifically handle mortgage applications, client consultations, and loan processing. Understanding these differences helps job seekers identify the right career path in mortgage lending or banking sectors.

What are popular job titles related to Capitol Federal jobs in Kansas?

For Capitol Federal jobs in Kansas, the most frequently searched job titles are:

What cities in Kansas are hiring for Capitol Federal jobs?

Cities in Kansas with the most Capitol Federal job openings:

Infographic showing various Capitol Federal job openings in Kansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $36,185 per year, or $17.4 per hour.

Customer Service Associate

Capitol Federal Savings Bank

Mission, KS • On-site

$13.50 - $18.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 19 days ago


Job description

Job Description:

Job Title: Customer Service Associate

Location: Mission, KS

Employment Type: Full-Time

About Capitol Federal

At Capitol Federal Savings Bank, we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve.

Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers.

Position Summary

This position is responsible for accurately processing financial transactions and being an effective source of information for our customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and Bank associates assuring a positive experience and minimizing wait time.

Key Responsibilities

The responsibilities listed below represent the primary duties of this position. Additional duties may be assigned as needed.

  • Performs teller transactions as defined by the Bank. Balances cashbox daily to ensure accuracy in transactions and notifies supervisor regarding any offages. Participates in the rotation of vault duties, including the daily balancing of the vault when it is used.

  • Research, troubleshoot and resolve basic external and internal customer inquiries as needed.

  • Answer incoming calls verifying the identity of the caller. Determine the needs of the caller and minimize the time and effort to resolve their concerns.

  • Use every customer contact as an opportunity to advise customers about additional services or programs that might benefit them. Updates the Bank's tracking system related to customer recommendations and referrals as defined by the Bank.

  • Assists customers with maintenance on existing accounts as defined by management.

  • Assists other departments and branches with transactions as needed; provides support for the department and branch management in fulfilling customer requests.

  • Maintains the most stringent standards of customer service confidentiality.

  • Perform other duties as assigned.

  • Participate in proactive team efforts to achieve departmental and company goals.

  • Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

Required Qualifications

  • High school diploma or equivalent required.

  • Minimum of six months of experience, which includes customer service responsibilities.

  • Cash handling is preferred.

Core Competencies

Successful candidates typically demonstrate the following competencies:

  • Customer Focus

  • Communication Skills

  • Integrity and Professionalism

  • Problem Solving

  • Attention to Detail

  • Team Collaboration

  • Unconditional Ethics

Why Join Capitol Federal?

Capitol Federal offers employees a supportive workplace and opportunities for career growth.

Benefits may include:

  • Competitive compensation

  • Retirement and savings plans

  • Flexible Spending Accounts

  • Paid time off and holidays

  • Employee Assistance Program

  • Health, Dental, Life and Disability coverage

  • Parental Leave

  • Professional development opportunities

  • Career Advancement Pathways

CapFed is an equal opportunity employer.