Develop and maintain an understanding and working knowledge of our Remote Building Automation ... Qualifications * 1-3 years of previous experience in a customer service/support role * College ...
Develop and maintain an understanding and working knowledge of our Remote Building Automation ... Qualifications * 1-3 years of previous experience in a customer service/support role * College ...
Bilingual Customer Support Representative
Vancouver, BC ยท On-site +1
CA$47K - CA$49K/yr
Reliable internet connection and a dedicated workspace suitable for remote work Nice to Have: * 1-2 years of customer service experience Please note that the salary information shown below is a ...
Bilingual Customer Support Representative
Vancouver, BC ยท On-site +1
CA$47K - CA$49K/yr
Reliable internet connection and a dedicated workspace suitable for remote work Nice to Have: * 1-2 years of customer service experience Please note that the salary information shown below is a ...
Customer Success Manager (Remote)
Vancouver, BC ยท Remote
CA$100K - CA$120K/yr
Post-CSR, either book a demo for Forms, Referral Management, Social Reviews, or VOIP, or secure a ... What Good Looks Like in Year One * Portfolio GRR of 90% or higher and NRR of 103% or higher * Every ...
Quick apply
Customer Success Manager (Remote)
Vancouver, BC ยท Remote
CA$100K - CA$120K/yr
Post-CSR, either book a demo for Forms, Referral Management, Social Reviews, or VOIP, or secure a ... What Good Looks Like in Year One * Portfolio GRR of 90% or higher and NRR of 103% or higher * Every ...
Bilingual Customer Support Representative
Vancouver, BC ยท On-site +1
CA$47K - CA$49K/yr
Reliable internet connection and a dedicated workspace suitable for remote work Nice to Have: * 1-2 years of customer service experience Please note that the salary information shown below is a ...
Bilingual Customer Support Representative
Vancouver, BC ยท On-site +1
CA$47K - CA$49K/yr
Reliable internet connection and a dedicated workspace suitable for remote work Nice to Have: * 1-2 years of customer service experience Please note that the salary information shown below is a ...
Be Seen First
Electrical Service Technician
Surrey, BC ยท Remote
$70K - $100K/yr
Remote Service Technician MineARC Systems is the global leader in controlled environments and ... Conduct a minimum of (1) Online Service School per year. * Follow up regularly with customers on ...
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Be Seen First
Electrical Service Technician
Surrey, BC ยท Remote
$70K - $100K/yr
Remote Service Technician MineARC Systems is the global leader in controlled environments and ... Conduct a minimum of (1) Online Service School per year. * Follow up regularly with customers on ...
Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide . We're a Series B ... Travel to customer sites and industry conferences and events as needed. You are a good fit if you ...
Quick apply
Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide . We're a Series B ... Travel to customer sites and industry conferences and events as needed. You are a good fit if you ...
Customer Lifecycle Manager
Vancouver, BC ยท Remote
CA$120K/yr
It's a customer loyalty and retention role, with ownership across email, SMS, push notifications ... So if you're missing one of them, be honest. Save yourself a lot of headaches and skip to a job ...
Quick apply
Customer Lifecycle Manager
Vancouver, BC ยท Remote
CA$120K/yr
It's a customer loyalty and retention role, with ownership across email, SMS, push notifications ... So if you're missing one of them, be honest. Save yourself a lot of headaches and skip to a job ...
Customer Success Engineer
Vancouver, BC ยท Remote
This is a remote position, with a company based in Vancouver. Our client is a rapidly growing ... Knowledge of Directory services (DirSync, AADSync, Active Directory / domains) and messaging ...
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Customer Success Engineer
Vancouver, BC ยท Remote
This is a remote position, with a company based in Vancouver. Our client is a rapidly growing ... Knowledge of Directory services (DirSync, AADSync, Active Directory / domains) and messaging ...
This is a remote position, with a company based in Vancouver. Our client is a rapidly growing ... Knowledge of Directory services (DirSync, AADSync, Active Directory / domains) and messaging ...
Quick apply
This is a remote position, with a company based in Vancouver. Our client is a rapidly growing ... Knowledge of Directory services (DirSync, AADSync, Active Directory / domains) and messaging ...
Customer Success Engineer
Vancouver, BC ยท Remote
This is a remote position, with a company based in Vancouver. Our client is a rapidly growing ... Knowledge of Directory services (DirSync, AADSync, Active Directory / domains) and messaging ...
Quick apply
Customer Success Engineer
Vancouver, BC ยท Remote
This is a remote position, with a company based in Vancouver. Our client is a rapidly growing ... Knowledge of Directory services (DirSync, AADSync, Active Directory / domains) and messaging ...
This is a remote position, with a company based in Vancouver. Our client is a rapidly growing ... Knowledge of Directory services (DirSync, AADSync, Active Directory / domains) and messaging ...
Quick apply
This is a remote position, with a company based in Vancouver. Our client is a rapidly growing ... Knowledge of Directory services (DirSync, AADSync, Active Directory / domains) and messaging ...
Enterprise Account Executive
Vancouver, BC ยท Remote
CA$200K - CA$300K/yr
Work closely with our Advisory Service, Implementation, Product, and Customer Success teams to ... Remote Base Salary Range: $100,000/year to $150,000/year + equity + benefits Total On-Target ...
Enterprise Account Executive
Vancouver, BC ยท Remote
CA$200K - CA$300K/yr
Work closely with our Advisory Service, Implementation, Product, and Customer Success teams to ... Remote Base Salary Range: $100,000/year to $150,000/year + equity + benefits Total On-Target ...
Financial Analyst
Vancouver, BC ยท Remote
CA$50K - CA$60K/yr
Remote-first (Canada/US preferred), optional in-person collaboration in Vancouver The Opportunity ... The company is evolving toward a model where capital allocation is a core capability - integrating ...
Quick apply
Financial Analyst
Vancouver, BC ยท Remote
CA$50K - CA$60K/yr
Remote-first (Canada/US preferred), optional in-person collaboration in Vancouver The Opportunity ... The company is evolving toward a model where capital allocation is a core capability - integrating ...
Verification and Validations Associate
Pitt Meadows, BC ยท On-site +1
CA$95K - CA$120K/yr
We also offer world-class service and other aftermarket support as well as solutions for automation ... Work Type (Onsite/Hybrid/Remote): Onsite Responsibilities: * Develop system- and component-level V ...
Verification and Validations Associate
Pitt Meadows, BC ยท On-site +1
CA$95K - CA$120K/yr
We also offer world-class service and other aftermarket support as well as solutions for automation ... Work Type (Onsite/Hybrid/Remote): Onsite Responsibilities: * Develop system- and component-level V ...
Our customers range from Fortune 50 enterprises to startups, and our consultants help plan and ... If you love the idea of working with a high-growth tech company that is one of the best in the ...
Quick apply
Our customers range from Fortune 50 enterprises to startups, and our consultants help plan and ... If you love the idea of working with a high-growth tech company that is one of the best in the ...
Director, Credit Risk Modeling & Analytics
Vancouver, BC ยท Remote
CA$140K - CA$180K/yr
... performance and capital outcomes. Benefits of working with us: * Fully Remote Work - Unless ... Wellbeing Programs - Access counselling services, mental health support, and additional wellness ...
Quick apply
Director, Credit Risk Modeling & Analytics
Vancouver, BC ยท Remote
CA$140K - CA$180K/yr
... performance and capital outcomes. Benefits of working with us: * Fully Remote Work - Unless ... Wellbeing Programs - Access counselling services, mental health support, and additional wellness ...
Minimum of 1 year of experience in a tech support or customer service role * Previous experience in hotel management or sales would be considered an asset * Travel Industry Council of Ontario (TICO ...
Quick apply
Minimum of 1 year of experience in a tech support or customer service role * Previous experience in hotel management or sales would be considered an asset * Travel Industry Council of Ontario (TICO ...
Cnsl II, Gest des comptes clients-TS
Vancouver, BC ยท On-site +1
... or fully remote Enjoying a flexible schedule and a comprehensive benefits program Vos ... Highly developed customer service skills * Excellent spoken and written French; bilingualism an ...
New
Cnsl II, Gest des comptes clients-TS
Vancouver, BC ยท On-site +1
... or fully remote Enjoying a flexible schedule and a comprehensive benefits program Vos ... Highly developed customer service skills * Excellent spoken and written French; bilingualism an ...
New
Regional Sales Manager
Vancouver, BC ยท On-site +1
CA$130K - CA$150K/yr
At Leica Microsystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all ... With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy ...
Regional Sales Manager
Vancouver, BC ยท On-site +1
CA$130K - CA$150K/yr
At Leica Microsystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all ... With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy ...
Technical Customer Success Manager
Vancouver, BC ยท Remote
CA$70K - CA$80K/yr
Remote within Canada (Occasional Travel Required) About us At Niricson, we're transforming the way ... The Opportunity We are looking for a Technical Customer Service Manager to serve as the essential ...
Technical Customer Success Manager
Vancouver, BC ยท Remote
CA$70K - CA$80K/yr
Remote within Canada (Occasional Travel Required) About us At Niricson, we're transforming the way ... The Opportunity We are looking for a Technical Customer Service Manager to serve as the essential ...
Capital One Remote Customer Service information
How do I apply for a remote job at Capital One?
What is the difference between Capital One Remote Customer Service vs Capital One Remote Banking Associate?
| Aspect | Capital One Remote Customer Service | Capital One Remote Banking Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; banking or financial experience preferred |
| Work Environment | Remote, customer support calls and chats | Remote, handling banking transactions and customer inquiries |
| Employer & Industry Usage | Both roles are employed by Capital One in the banking and financial services industry |
While both roles are remote positions within Capital One, the Customer Service role focuses on assisting customers with general inquiries and support, whereas the Banking Associate handles banking transactions and more specialized financial services. Understanding these differences can help candidates choose the position that best fits their skills and career goals.
What is the easiest WFH job to get hired at?
Does Capital Group offer remote jobs?
What are the key skills and qualifications needed to thrive as a Capital One Remote Customer Service Representative, and why are they important?
Does Capital One allow for remote work?
How does Capital One support remote customer service associates in staying connected and collaborative with their team?
What are Capital One Remote Customer Service jobs?

Full-time
Medical, Dental, PTO
Posted 23 days ago
Job description
We are excited that you stopped and are reading our job description and hope you will apply.
- Receive calls or emails requests from clients for various reasons related to service or daily operations of their sites.
- Responding efficiently and accurately to caller, explaining possible solutions and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information.
- Develop and maintain an understanding and working knowledge of our Remote Building Automation Alarms (RBAS) with an emphasis on triaging and acting upon remote monitoring system alarms.
- Create and complete work order requests on all incoming calls and email requests.
- Manage Work Order requests, close outs from client platforms to ensure SLA requirements are met.
- Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner
- The CER is to monitor the SLA commitments on all work orders and if the SLA is at risk or will not be achieved, they will raise the issue with the appropriate department.
- Adhere to the Company's Quality System operating procedures.
- Perform other duties as assigned by Management.
- 1-3 years of previous experience in a customer service/support role
- College/university graduate or equivalent work experience
- Professional, self-starter with the ability to assume additional responsibilities and work flexible hours as required
- Exceptional customer service, active listening, verbal and written communication skills, professional phone voice.
- Understanding of company products, services, and policies.
- Proficiency with computers, especially with CRM software, and strong typing skills.
- Ability to ask prying questions and diffuse tense situations.
- Experience working in HVAC/Building Automation industry or a related field is an asset.
- Must be available to attend and successfully complete a two (2) week full-time paid training program.
- Language - English / French is an asset