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Capacity Planner Jobs in Raleigh, NC (NOW HIRING)

Conflux Systems

Customer Service Representative

Cary, NC · On-site

$15.75 - $21.25/hr

Perform capacity planning to meet cyclical demand and service-level commitments * Reprioritize activities using strong problem-solving and critical-thinking skills * Ensure timely, accurate ...

Actalent

Distribution Planning Engineer

Raleigh, NC · Hybrid

$27 - $35/hr

Distribution Planning Engineer As a Distribution Planning Engineer, you will support distribution ... Analyze load growth and forecast capacity requirements for distribution substations and ...

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All JobsCapacity Planner JobsCapacity Planner Jobs in Raleigh, NC

Capacity Planner information

See Raleigh, NC salary details

$36K

$84.3K

$143.9K

How much do capacity planner jobs pay per year?

As of Jul 14, 2026, the average yearly pay for capacity planner in Raleigh, NC is $84,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $123,400.00 per year, depending on experience, location, and employer.

What are the 4 types of capacity planning?

The four types of capacity planning are strategic, long-term, medium-term, and short-term planning. Strategic planning focuses on overall capacity to meet future demand, while long-term planning addresses capacity needs over several years. Medium-term and short-term planning deal with more immediate adjustments to ensure efficient resource utilization and meet current operational requirements.

What is the role of a capacity planner?

A capacity planner is responsible for analyzing and forecasting an organization's production or service capacity needs to ensure resources meet future demand. They use data analysis, forecasting tools, and industry standards to optimize resource allocation, improve efficiency, and support strategic planning. This role often requires strong analytical skills and knowledge of supply chain or operations management.

What does a Capacity Planner do?

A Capacity Planner is responsible for analyzing and forecasting an organization’s resource needs to ensure that supply meets demand efficiently. They evaluate current utilization levels, predict future requirements, and develop plans to optimize the use of resources such as staff, equipment, or production facilities. Capacity Planners work closely with various departments to align capacity with business goals and prevent bottlenecks or shortages. Their role is critical in industries like manufacturing, IT, and logistics to maintain smooth operations and cost-effectiveness.

What Is a Capacity Planner?

A capacity planner oversees a department or unit at a production facility. As a capacity planner, your job duties include assessing and analyzing the unit’s production process, determining how to improve its system efficiency, and performing research to measure changes in production or market demand for products. You also write reports outlining your analysis and suggestions for management. The career typically requires a bachelor’s degree, preferably in supply chain management or industrial engineering, and relevant work experience. Additional qualifications include excellent analytical, organizational, and communication skills, along with problem-solving ability and attention to detail.

How much does a capacity planner make?

The average salary for a capacity planner in the United States ranges from $70,000 to $110,000 per year, depending on experience, industry, and location. Senior or specialized capacity planners with certifications or advanced skills can earn higher salaries, often exceeding $120,000 annually.

What are the key skills and qualifications needed to thrive as a Capacity Planner, and why are they important?

To thrive as a Capacity Planner, you need strong analytical skills, forecasting expertise, and a background in operations management or a related field. Familiarity with capacity planning software (like SAP, Oracle, or Excel), data analysis tools, and sometimes industry-specific certifications is important. Excellent communication, problem-solving abilities, and attention to detail help you collaborate across departments and respond to dynamic business needs. These skills ensure that organizations can optimize resources, meet demand efficiently, and minimize costs.

How does a Capacity Planner typically collaborate with other departments to ensure accurate forecasting?

Capacity Planners work closely with teams such as operations, supply chain, finance, and sales to gather the data needed for accurate forecasting. They regularly participate in cross-functional meetings to understand upcoming projects, production changes, and market demands. By maintaining clear communication and aligning on business goals, Capacity Planners help ensure resources are allocated efficiently and potential bottlenecks are addressed proactively. This collaborative environment helps drive continuous improvement and supports the overall success of organizational objectives.

What is the 3 month rule for jobs?

The 3 month rule for jobs, including capacity planning roles, typically refers to a performance review or evaluation period that occurs after three months of employment. During this time, employers assess an employee's fit, skills, and contributions to determine ongoing employment or adjustments. In capacity planning, it may also relate to project or workload assessments scheduled within this timeframe to ensure resource alignment.
More about Capacity Planner jobs
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What job categories do people searching Capacity Planner jobs in Raleigh, NC look for? The top searched job categories for Capacity Planner jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Capacity Planner jobs? Cities near Raleigh, NC with the most Capacity Planner job openings:
Capacity Planner jobs near you
Infographic showing various Capacity Planner job openings in Raleigh, NC as of July 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $84,294 per year, or $40.5 per hour.
Customer Service Representative

Customer Service Representative

Conflux Systems

Cary, NC • On-site

$15.75 - $21.25/hr

Full-time

Re-posted yesterday

Job description

The Customer Service Representative is a dynamic, non-call center role focused on delivering a world-class customer experience in a fast-paced service environment. This position owns end-to-end (E2E) planning, scheduling, and customer communication for service events, ensuring contractual commitments are met while optimizing field resource utilization. The role requires critical thinking, problem-solving, and strong coordination with field and operations teams to manage changing priorities and time-sensitive workloads.
Responsibilities
  • Own E2E planning and scheduling for allocation and deployment of field resources
  • Manage customer communications E2E for all service events, including complex scheduling discussions
  • Apply prioritization logic to align customer commitments with available capacity
  • Deploy and coordinate field resources, acting as a key decision-maker in collaboration with field management
  • Perform capacity planning to meet cyclical demand and service-level commitments
  • Reprioritize activities using strong problem-solving and critical-thinking skills
  • Ensure timely, accurate scheduling while reducing conflicts and delays
  • Deliver a consistent, high-quality customer experience aligned with KPIs
Qualifications
  • 2-5 years of experience in a customer-facing or customer relationship role within a fast-paced environment
  • Strong customer service, communication, and interpersonal skills
  • Proven ability to manage competing priorities and meet performance metrics
  • Excellent organizational and time-management skills
  • Proficiency with MS Office (Excel, Word, PowerPoint, Outlook)
  • Ability to collaborate cross-functionally and influence outcomes
  • Associate degree or equivalent experience required
  • Experience with resource scheduling, capacity planning, or service operations preferred

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