The Role As Director, Mainframe CICS/MVS Performance & Capacity, you will provide technical leadership for performance engineering, scalability, resiliency, and capacity management across Fidelity ...
The Role As Director, Mainframe CICS/MVS Performance & Capacity, you will provide technical leadership for performance engineering, scalability, resiliency, and capacity management across Fidelity ...
Director, Mainframe CICS/MVS Performance and Capacity
Westlake, TX · On-site
$47 - $60.50/hr
The Role As Director, Mainframe CICS/MVS Performance & Capacity, you will provide technical leadership for performance engineering, scalability, resiliency, and capacity management across Fidelity ...
Director, Mainframe CICS/MVS Performance and Capacity
Westlake, TX · On-site
$47 - $60.50/hr
The Role As Director, Mainframe CICS/MVS Performance & Capacity, you will provide technical leadership for performance engineering, scalability, resiliency, and capacity management across Fidelity ...
Truckload Capacity Specialist
Plano, TX · On-site
$55 - $75/hr
As a Capacity Specialist, you will be developing, maintaining, and growing relationships between ... Manage the productivity and efficiency of Candor Expedite carriers. Strong focus on carrier ...
Truckload Capacity Specialist
Plano, TX · On-site
$55 - $75/hr
As a Capacity Specialist, you will be developing, maintaining, and growing relationships between ... Manage the productivity and efficiency of Candor Expedite carriers. Strong focus on carrier ...
Route escalations to the right owner: capacity shortfalls and carrier failures to the Capacity Manager, customer commitments and date changes to the Operational Account Coordinator, systemic and ...
Route escalations to the right owner: capacity shortfalls and carrier failures to the Capacity Manager, customer commitments and date changes to the Operational Account Coordinator, systemic and ...
ICT Support Technician-Lewisville,TX
Lewisville, TX · On-site
$20 - $27.50/hr
Support change and capacity management processes as required. * Review vendor agreements and documentation related to technical support and licensing. * Search and review hardware information using ...
ICT Support Technician-Lewisville,TX
Lewisville, TX · On-site
$20 - $27.50/hr
Support change and capacity management processes as required. * Review vendor agreements and documentation related to technical support and licensing. * Search and review hardware information using ...
Route escalations to the right owner: capacity shortfalls and carrier failures to the Capacity Manager, customer commitments and date changes to the Operational Account Coordinator, systemic and ...
Route escalations to the right owner: capacity shortfalls and carrier failures to the Capacity Manager, customer commitments and date changes to the Operational Account Coordinator, systemic and ...
ICT Support Technician/Desktop Technician
Lewisville, TX · On-site
$19 - $24/hr
Support change and capacity management processes as required. * Review vendor agreements and documentation related to technical support and licensing. * Search and review hardware information using ...
ICT Support Technician/Desktop Technician
Lewisville, TX · On-site
$19 - $24/hr
Support change and capacity management processes as required. * Review vendor agreements and documentation related to technical support and licensing. * Search and review hardware information using ...
Outbound Specialist
$76K - $77K/yr
Identify consolidation opportunities before duplicate bookings are built and raise them to the Operational Account Manager, Operations Supervisor, and Capacity Manager via Teams. * Escalate ...
Outbound Specialist
$76K - $77K/yr
Identify consolidation opportunities before duplicate bookings are built and raise them to the Operational Account Manager, Operations Supervisor, and Capacity Manager via Teams. * Escalate ...
Engineer-Equipment - III
Irving, TX · On-site
... Capacity Manager, Service Assurance, and Audit teams. * Resolve a wide array of engineering issues in coordination with other internal/external organizations. * Manage multiple simultaneous projects ...
Engineer-Equipment - III
Irving, TX · On-site
... Capacity Manager, Service Assurance, and Audit teams. * Resolve a wide array of engineering issues in coordination with other internal/external organizations. * Manage multiple simultaneous projects ...
Outbound Specialist
$76K - $77K/yr
Identify consolidation opportunities before duplicate bookings are built and raise them to the Operational Account Manager, Operations Supervisor, and Capacity Manager via Teams. * Escalate ...
Outbound Specialist
$76K - $77K/yr
Identify consolidation opportunities before duplicate bookings are built and raise them to the Operational Account Manager, Operations Supervisor, and Capacity Manager via Teams. * Escalate ...
Workforce Management Manager
Plano, TX · On-site
$120 - $180/hr
The Manager of Workforce Management (WFM) is responsible for designing, implementing, and ... Partner with capacity planning teams to align workforce supply with infrastructure demand.
Workforce Management Manager
Plano, TX · On-site
$120 - $180/hr
The Manager of Workforce Management (WFM) is responsible for designing, implementing, and ... Partner with capacity planning teams to align workforce supply with infrastructure demand.
Workforce Management Manager
Plano, TX · On-site
The Manager of Workforce Management (WFM) is responsible for designing, implementing, and ... Partner with capacity planning teams to align workforce supply with infrastructure demand.
Workforce Management Manager
Plano, TX · On-site
The Manager of Workforce Management (WFM) is responsible for designing, implementing, and ... Partner with capacity planning teams to align workforce supply with infrastructure demand.
Workforce Management Manager
Plano, TX · On-site
The Manager of Workforce Management (WFM) is responsible for designing, implementing, and ... Partner with capacity planning teams to align workforce supply with infrastructure demand.
Workforce Management Manager
Plano, TX · On-site
The Manager of Workforce Management (WFM) is responsible for designing, implementing, and ... Partner with capacity planning teams to align workforce supply with infrastructure demand.
Mainframe Capacity Planning Engineer - US
Dallas, TX · On-site
$48.50 - $62.25/hr
Management / Regulatory / Audit * Organize and store Capacity Planning artifacts in their proper location for future retrieval. * Ad hoc report development for senior business and management forums ...
Mainframe Capacity Planning Engineer - US
Dallas, TX · On-site
$48.50 - $62.25/hr
Management / Regulatory / Audit * Organize and store Capacity Planning artifacts in their proper location for future retrieval. * Ad hoc report development for senior business and management forums ...
Power BI Admin
Plano, TX · On-site
... Capacity Management, Gateway Administration, Workspace Management, Semantic Models, Datasets, Dataflows Gen2, Reports, Dashboards, XMLA Endpoints, and Deployment Pipelines. • Configure and maintain ...
Power BI Admin
Plano, TX · On-site
... Capacity Management, Gateway Administration, Workspace Management, Semantic Models, Datasets, Dataflows Gen2, Reports, Dashboards, XMLA Endpoints, and Deployment Pipelines. • Configure and maintain ...
Management / Regulatory / Audit * Organize and store Capacity Planning artifacts in their proper location for future retrieval. * Ad hoc report development for senior business and management forums
Management / Regulatory / Audit * Organize and store Capacity Planning artifacts in their proper location for future retrieval. * Ad hoc report development for senior business and management forums
Drive end-to-end risk remediation execution across Capacity Management, TLM, and Patching backlogs, including burn-down targets, exception handling, risk acceptance and closure workflows, and ...
Drive end-to-end risk remediation execution across Capacity Management, TLM, and Patching backlogs, including burn-down targets, exception handling, risk acceptance and closure workflows, and ...
Drive end-to-end risk remediation execution across Capacity Management, TLM, and Patching backlogs, including burn-down targets, exception handling, risk acceptance and closure workflows, and ...
Drive end-to-end risk remediation execution across Capacity Management, TLM, and Patching backlogs, including burn-down targets, exception handling, risk acceptance and closure workflows, and ...
Creative Operations Manager
Plano, TX · On-site
Resource Planning & Capacity Management Own creative resource allocation across all designers, copywriters, video editors, motion designers, and other creative team members. Develop and maintain a ...
Creative Operations Manager
Plano, TX · On-site
Resource Planning & Capacity Management Own creative resource allocation across all designers, copywriters, video editors, motion designers, and other creative team members. Develop and maintain a ...
Creative Operations Manager
Plano, TX · On-site
Resource Planning & Capacity Management Own creative resource allocation across all designers, copywriters, video editors, motion designers, and other creative team members. Develop and maintain a ...
Creative Operations Manager
Plano, TX · On-site
Resource Planning & Capacity Management Own creative resource allocation across all designers, copywriters, video editors, motion designers, and other creative team members. Develop and maintain a ...
Capacity Manager information
See Denton, TX salary details
$44.1K is the 25th percentile. Wages below this are outliers.
$37.5K - $45.3K
29% of jobs
The median wage is $52.1K / yr.
$45.3K - $53K
23% of jobs
$53K - $60.8K
7% of jobs
$60.8K - $68.5K
14% of jobs
$71.8K is the 75th percentile. Wages above this are outliers.
$68.5K - $76.3K
3% of jobs
$76.3K - $84K
5% of jobs
$84K - $91.8K
6% of jobs
$91.8K - $99.6K
8% of jobs
$99.6K - $107.3K
2% of jobs
$107.3K - $115.1K
0% of jobs
$115.1K - $122.8K
1% of jobs
$37.5K
$64.4K
$122.8K
How much do capacity manager jobs pay per year?
What does a capacity manager do?
A Capacity Manager is responsible for ensuring that an organization's IT infrastructure and resources can meet current and future business demands. They analyze system capacity, forecast future needs, and optimize resource allocation to prevent performance issues or downtime. This role involves working closely with IT teams, business stakeholders, and vendors to balance cost efficiency with performance requirements. Capacity Managers also develop strategies for scaling infrastructure, manage capacity-related risks, and implement proactive solutions to maintain service levels.
What are some common challenges a capacity manager faces, and how can they be addressed?
A Capacity Manager often faces the challenge of accurately predicting resource needs in rapidly changing business environments, which requires both analytical rigor and adaptability. Managing competing priorities among various departments can also be demanding, as different teams may have fluctuating and sometimes conflicting needs. Effective communication and strong collaboration skills are essential to align expectations and secure buy-in from stakeholders. Staying proactive by regularly reviewing data trends and adjusting plans helps prevent bottlenecks or resource shortages, ensuring projects and operations continue smoothly.
What are the key skills and qualifications needed to thrive in the capacity manager position, and why are they important?
A Capacity Manager typically requires a strong background in data analysis, demand forecasting, process optimization, and a relevant degree such as in business, engineering, or information technology. Familiarity with capacity planning software, resource management tools, and IT Service Management (ITSM) platforms—along with certifications like ITIL—are highly valued. Strong communication, problem-solving, and stakeholder management skills help set top performers apart. These skills are crucial for ensuring resource efficiency, balancing workload, and supporting organizational growth in dynamic environments.
What are popular job titles related to Capacity Manager jobs in Denton, TX?
For Capacity Manager jobs in Denton, TX, the most frequently searched job titles are:
What job categories do people searching Capacity Manager jobs in Denton, TX look for?
The top searched job categories for Capacity Manager jobs in Denton, TX are:
What cities near Denton, TX are hiring for Capacity Manager jobs?
Cities near Denton, TX with the most Capacity Manager job openings:

$47 - $60.50/hr
Full-time
Posted 13 days ago
Fidelity Investments rating
8.7
Based on 273 frontline employees who took The Breakroom Quiz
16th of 154 rated financial services
Job description
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
As Director, Mainframe CICS/MVS Performance & Capacity, you will provide technical leadership for performance engineering, scalability, resiliency, and capacity management across Fidelity's IBM z/OS platform. This role is responsible for analyzing and optimizing complex online and batch workloads spanning CICS, MQ, WAS, DB2, VSAM, storage, network, and cloud-to-mainframe integration environments.
You will lead performance analysis, capacity forecasting, stress-test assessments, modernization measurement, and production readiness reviews to ensure platform stability and business continuity. Partnering across application, infrastructure, architecture, and vendor teams, you will evaluate the impact of technology changes on workload behavior and develop recommendations that balance customer experience, resiliency, operational simplicity, and cost.
As a hands-on technical leader, you will guide high-severity incident investigations, performance reviews, and strategic initiatives while translating complex technical findings into meaningful insights and recommendations for senior leadership.
The Expertise & Skills You Bring
10+ years of experience in IBM z/OS environments with deep expertise in CICS, MVS/zOS performance engineering, capacity planning, systems programming, middleware, or infrastructure engineering.
Strong knowledge of CICS transaction processing, region behavior, response-time analysis, workload management, transaction attribution, VSAM access patterns, and interactions with DB2, MQ, WAS, and batch processing environments.
Deep understanding of IBM z/OS, Parallel Sysplex, WLM, PR/SM, LPAR configuration, GP/zIIP optimization, storage management, JES/batch processing, DASD/FICON, and platform resiliency.
Experience using SMF, RMF, CICS performance data, and tools such as IntelliMagic, SYSVIEW, OMEGAMON, Strobe, MXG/SAS, Grafana, Power BI, SQL, Python, R, or equivalent platforms to analyze and optimize system performance.
Proven ability to develop capacity forecasts and workload models that align business growth, transaction volumes, modernization initiatives, and infrastructure demand with future platform requirements.
Experience leading performance governance, incident management, root-cause analysis, change management, and production support within large-scale, mission-critical environments.
Strong analytical and problem-solving skills with the ability to identify root causes across application, middleware, operating system, storage, network, and infrastructure layers.
Proven leadership and communication skills with the ability to influence technical and business stakeholders, translate complex findings into executive-level recommendations, and mentor engineering teams.
The Team
The Mainframe Capacity & Performance team is responsible for performance engineering, capacity planning, forecasting, monitoring, and configuration optimization across Fidelity's enterprise IBM z Systems environment. The team partners closely with Mainframe Hosting, CICS, DBMS, MQ, Storage, Network, Application Development, Architecture, and key technology vendors to ensure the reliability, scalability, and resiliency of critical business applications and infrastructure.
Together, we provide the technical expertise, performance insights, and strategic guidance necessary to support business growth, major modernization initiatives, and operational excellence across the enterprise.
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
What Fidelity Investments employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Fidelity
Sourced by ZipRecruiter
Industry
Investment management and consulting services, finance and insurance and investment advisory and financial planning services
Company size
10,000+ Employees
Headquarters location
Boston, MA, US