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Capa Manager Jobs in Michigan (NOW HIRING)

Axalta Coating Systems Ltd

Quality Technician

Brighton, MI

$17.25 - $23.25/hr

Support laboratory housekeeping, inventory management, and quality improvement projects ... Experience with root cause analysis, CAPA, audits, and quality systems. * Ability to routinely lift ...

Axalta Coating Systems

Quality Technician

Brighton, MI · On-site

$17.25 - $23.25/hr

Support laboratory housekeeping, inventory management, and quality improvement projects ... Experience with root cause analysis, CAPA, audits, and quality systems. * Ability to routinely lift ...

TriMas Corporation

Senior Quality Engineer

Clinton, MI · On-site

$87K - $118K/yr

Corrective and Preventive Action (CAPA) processes, utilizing tools such as 5 Whys, 8D, Fishbone, and DMAIC; and Quality Management Systems (QMS), including execution of internal audits, audit ...

Adecco

Lab Technician

Kalamazoo, MI · On-site

$20 - $22/hr

The Laboratory Technician will also participate in CAPA (Corrective and Preventative Actions ... Perform other duties as assigned by Team Lead or Laboratory Operations Manager. Education ...

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Capa Manager information

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How much do capa manager jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for capa manager in Michigan is $35.29, according to ZipRecruiter salary data. Most workers in this role earn between $26.81 and $41.59 per hour, depending on experience, location, and employer.

What is the role of a Capa specialist?

A CAPA (Corrective and Preventive Action) specialist is responsible for investigating quality issues, implementing corrective actions, and preventing recurrence of problems within a quality management system. They analyze data, ensure compliance with regulations, and often use tools like root cause analysis to improve product and process quality.

What does a CAPA Manager do?

A CAPA (Corrective and Preventive Action) Manager is responsible for overseeing an organization's CAPA process to ensure compliance with quality and regulatory requirements. They investigate quality issues, identify root causes, and implement corrective and preventive measures to prevent recurrence. CAPA Managers work closely with cross-functional teams to improve processes, maintain regulatory compliance, and enhance overall product or service quality.

What is a capa coordinator?

A CAPA (Corrective and Preventive Action) coordinator is responsible for managing and overseeing the CAPA process within a quality management system. They investigate quality issues, implement corrective actions, and ensure compliance with regulatory standards, often using tools like root cause analysis and tracking software. This role requires strong organizational skills and knowledge of quality regulations such as ISO or FDA requirements.

What is the highest paying manager position?

The highest paying manager positions are typically executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which often have salaries exceeding several hundred thousand dollars annually. In some industries, specialized managerial roles like Vice President or Director of certain departments can also command high compensation, especially with bonuses and stock options included.

What are some common challenges a CAPA Manager faces, and how are they typically addressed?

One common challenge CAPA Managers face is ensuring timely and thorough investigations into quality issues while coordinating input from multiple departments. Balancing the need for fast resolution with the rigor required for regulatory compliance can be demanding, especially in highly regulated industries like pharmaceuticals or medical devices. Successful CAPA Managers often address these challenges through clear process documentation, effective project management, and fostering strong collaboration among stakeholders. By leveraging root cause analysis tools and maintaining open communication, they help create a continuous improvement culture that benefits both the organization and its customers.

What are the key skills and qualifications needed to thrive in the Capa Manager position, and why are they important?

To thrive as a CAPA Manager (Corrective and Preventive Action Manager), you typically need a background in quality assurance, strong analytical and problem-solving abilities, and experience with regulatory compliance, often supported by a degree in a science or engineering field. Familiarity with quality management systems (QMS), risk management tools, root cause analysis methodologies (such as 5 Whys or Fishbone diagrams), and industry certifications like Six Sigma or ISO 9001 are highly valued. Outstanding candidates demonstrate excellent communication, leadership, and organizational skills to effectively drive cross-functional teams and ensure timely resolution of quality issues. These skills are crucial for identifying, addressing, and preventing compliance gaps or product issues, thereby maintaining high standards and avoiding costly regulatory penalties.

What does a capa manager do?

A CAPA (Corrective and Preventive Action) manager oversees the implementation of processes to identify, investigate, and resolve quality issues within an organization. They analyze root causes, develop action plans, and ensure compliance with regulatory standards, often using quality management systems and tools like CAPA software. The role requires strong problem-solving skills and knowledge of industry regulations such as ISO or FDA standards.
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What cities in Michigan are hiring for Capa Manager jobs? Cities in Michigan with the most Capa Manager job openings:
Capa Manager jobs near you
Infographic showing various Capa Manager job openings in Michigan as of July 2026, with employment types broken down into 87% Full Time, 5% Part Time, 1% Temporary, 5% Contract, 1% Nights, and 1% Summer. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $73,409 per year, or $35.3 per hour.
Operations Key Account Manager

Operations Key Account Manager

Ascent Global Logistics

Belleville, MI

Full-time

Posted 10 days ago

Job description

About Ascent

Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent's offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers' most challenging logistics needs by providing industry-leading service and top-tier satisfaction.

Our Guiding Principles

At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and 'play hard' by creating an environment where tasks are performed with a can-do attitude from start to finish. We 'play smart' by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we 'play together' by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.

ROLE SUMMARY

The Operational Key Account Manager (OKAM) is the performance owner of a portfolio of Ascent's most important key account customers. The role is accountable for end-to-end service performance - SLAs, KPIs, continuous improvement, and cost-to-serve - across the assigned accounts. The OKAM runs the day-to-day operational cadence, owns issue resolution, and ensures Ascent delivers consistent, measurable execution on the commercial commitments made by the Growth KAM. Working closely with Operations, Control Tower, IT, and Finance, the OKAM turns performance data into customer-facing insight and continuous improvement - a hands-on, execution-focused role for a disciplined operational leader.

KEY ACTIVITIES

The six most important activities of the role:

  • Own Day-to-Day Service Performance - Accountable for SLA/KPI delivery (OTIF, TTFB, claims, win/capture) across the assigned account portfolio; run the weekly and monthly operational cadence with the customer.
  • Drive Continuous Improvement & Savings - Lead the CI roadmap for each account - identify systemic issues, deliver measurable cost-to-serve and OTIF improvements, and convert performance trends into documented savings.
  • Lead Root-Cause Analysis & CAPA - Own issue resolution, root-cause investigation, and corrective/preventive action for escalations; close the loop with Operations and the customer on sustainable fixes.
  • Maintain SOPs & Operational Governance - Design, maintain, and govern the account SOPs; ensure cross-regional consistency and smooth onboarding of new lanes, modes, or scopes awarded by the Growth KAM.
  • Deliver Performance Visibility via Power BI - Own the customer's KPI dashboards and scorecards; turn Power BI data into structured performance narratives for internal reviews and customer QBRs.
  • Coordinate Cross-Functional Execution - Act as the central bridge between the customer's operational teams, Ascent Operations, Control Tower, IT, and Finance; ensure one coordinated service delivery for the customer.

WHAT YOU WILL BRING

The successful candidate brings the following qualifications, experience, and education:

  • Freight forwarding experience is required
  • Experience with CargoWise is preferred
  • A valid passport is a plus
  • Candidates must be based in the Belleville area and able to work onsite with the customer as needed

Work Experience

  • 6+ years of progressive operational experience in logistics, supply chain, or freight forwarding - with a proven track record of managing complex, multi-modal customer accounts.
  • Demonstrated success owning SLA/KPI performance (OTIF, claims, cost-to-serve) across global, multi-region customer footprints.
  • Hands-on experience leading continuous improvement initiatives that delivered measurable savings and service-level uplift.
  • Proven ability to run root-cause analysis (5 Whys, fishbone, CAPA) and drive systemic corrective actions with Operations.
  • Experience authoring and governing SOPs, account playbooks, and onboarding documentation for complex customer flows.

Qualifications & Skills

  • Strong operational mindset - disciplined, detail-oriented, and relentless about execution against the SLA.
  • Analytical and data-driven - expert-level Power BI and Excel for KPI reporting, trend analysis, and customer scorecards.
  • Excellent communication skills - confident presenting service performance to senior customer stakeholders in QBRs and issue reviews.
  • Proven cross-functional collaboration with Operations, Control Tower, IT, and Finance without direct authority.
  • Knowledge of CargoWise or equivalent TMS, PEAK Marketplace integrations, and shipment-level data flows a strong plus.
  • Bilingual (English / Spanish) a plus, given cross-border US-MX account scope.

Educational Background

  • Bachelor's degree required - preferably in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, or a related field.
  • Advanced degree (MBA, MS in Supply Chain / Operations) a plus.
  • Relevant professional certifications strongly preferred - APICS / CSCP, Lean Six Sigma (Green or Black Belt), PMP, or equivalent.

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