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Capa Manager Jobs in Florida (NOW HIRING)

atrion

Quality Engineering Manager

Davie, FL · On-site

Manages the Quality Engineering team to support new product development, process quality, CAPA, post-market compliance, supplier management, project management, internal & external auditing, and risk ...

Arthrex

Senior Manager, Quality Systems

Naples, FL · On-site

CAPA (Corrective and Preventive Actions) Nonconformance (NCR) management Document Management / Change control Document and record control Training and competency systems Drive continuous improvement ...

ARTHREX

Senior Manager, Quality Systems

Naples, FL · On-site

CAPA (Corrective and Preventive Actions) Nonconformance (NCR) management Document Management / Change control Document and record control Training and competency systems Drive continuous improvement ...

TekSky

Quality Assurance Manager

West Palm Beach, FL · On-site

... OOS), and CAPA investigations through root cause analysis and timely closure. • Manage supplier qualification programs, including supplier approval, raw material risk assessments, performance ...

Access Labs LLC

Hematology Manager

Jupiter, FL · On-site

Manage the department's operations, assign and distribute tasks, set priorities, and plan out non ... Perform Root cause analysis (RCA) and corrective and preventative action (CAPA) plan.

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How much do capa manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for capa manager in Florida is $32.01, according to ZipRecruiter salary data. Most workers in this role earn between $24.32 and $37.72 per hour, depending on experience, location, and employer.

What does a CAPA manager do?

A CAPA (Corrective and Preventive Action) Manager is responsible for overseeing an organization's CAPA process to ensure compliance with quality and regulatory requirements. They investigate quality issues, identify root causes, and implement corrective and preventive measures to prevent recurrence. CAPA Managers work closely with cross-functional teams to improve processes, maintain regulatory compliance, and enhance overall product or service quality.

What are the key skills and qualifications needed to thrive as a CAPA manager?

To thrive as a CAPA Manager (Corrective and Preventive Action Manager), you typically need a background in quality assurance, strong analytical and problem-solving abilities, and experience with regulatory compliance, often supported by a degree in a science or engineering field. Familiarity with quality management systems (QMS), risk management tools, root cause analysis methodologies (such as 5 Whys or Fishbone diagrams), and industry certifications like Six Sigma or ISO 9001 are highly valued. Outstanding candidates demonstrate excellent communication, leadership, and organizational skills to effectively drive cross-functional teams and ensure timely resolution of quality issues. These skills are crucial for identifying, addressing, and preventing compliance gaps or product issues, thereby maintaining high standards and avoiding costly regulatory penalties.

What are some common challenges a CAPA manager faces, and how are they typically addressed?

One common challenge CAPA Managers face is ensuring timely and thorough investigations into quality issues while coordinating input from multiple departments. Balancing the need for fast resolution with the rigor required for regulatory compliance can be demanding, especially in highly regulated industries like pharmaceuticals or medical devices. Successful CAPA Managers often address these challenges through clear process documentation, effective project management, and fostering strong collaboration among stakeholders. By leveraging root cause analysis tools and maintaining open communication, they help create a continuous improvement culture that benefits both the organization and its customers.

What are popular job titles related to Capa Manager jobs in Florida?

For Capa Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Capa Manager jobs in Florida look for?

The top searched job categories for Capa Manager jobs in Florida are:

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Cities in Florida with the most Capa Manager job openings:

Capa Manager jobs near you
Infographic showing various Capa Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $66,590 per year, or $32 per hour.

Customer Quality RCA & Improvement Program Manager

MHI

Orlando, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Mitsubishi Heavy Industries rating

9.1

Company rating: 9.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

23rd of 499 rated machine equipment manufacturers

Job description

Customer Quality, RCA & Improvement Program Manager
Company Overview
At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world's energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we're building the future we all aspire to - making net zero a reality.
Role Overview
The Customer Quality, RCA & Continuous Improvement Program Manager is responsible for maintaining and improving customer satisfaction by managing nonconformances and quality incidents, driving robust root cause analysis (RCA), and deploying corrective and preventive actions (CAPA) that result in measurable, sustained improvement. The role ensures that RCAs and CAPAs are completed on time, to standard, and within defined KPI expectations, while driving alignment and standardization of quality processes within and across BUs. This role interacts and leads improvement projects within and across multiple Business Units (BUs). This role is responsible for quality analytics and reporting. The position acts as a central governance authority to prevent recurrence, reduce Cost of Poor Quality (COPQ), and improve customer confidence.
What You'll Deliver (Outcomes)
  • Faster and higher quality issues resolution
    • Reduced time to containment, clear problem definition, evidence-based RCA, and on-time closure of CAPAs and customer action items
  • Lower customer impact/ fewer escapes
    • Measurable reduction in repeat incidents, quality escapes, customer complaints, and severity of events
  • Improved operational performance and reliability
    • Reduction in COPQ, rework, scrap, field rework, and (where applicable) warranty cost; increased process capability and adherence
  • Standardize RCA/CAPA governance
    • A consistent enterprise approach to issue triage, escalation, 8D quality, effectiveness verification, and lessons learned
  • Improved customer confidence
    • Proactive communication, transparent action plans, and sustained improvements reflected in customer feedback, scorecards, and audits

Key Responsibilities
A. Customer Quality Leadership
  • Serve as primary quality point-of-contact for customer quality issues, escalations, audits, and performance reviews (as assigned).
  • Support customer-facing quality events including complaints, field issues, nonconformances, and service quality deviations.
  • Ensure robust containment actions (sorting, quarantine, stop-ship/stop-work as needed), with clear communication to internal and external stakeholders.
  • Prepare and deliver customer-ready documentation: 8D reports, containment plans, CAPA summaries, concession/deviation packages, and closure evidence.
  • Manage customer quality scorecards and improvement actions; drive recovery plans when targets are not met.

B. Root Cause Analysis (RCA) & CAPA Ownership
  • Lead cross-functional RCAs using structured methods (e.g., 5-Why, Fishbone, Fault Tree, TapRoot).
  • Ensure problem statements are measurable and evidence-based (is/is-not, boundary conditions, data validation).
  • Own the CAPA lifecycle:
    • Corrective actions that address true root cause(s)
    • Preventive actions that address systemic risk
    • Effectiveness verification (EV) and recurrence checks
  • Maintain governance for quality investigations: roles, approvals, due dates, quality of analysis, and documentation standards.

C. Continuous Improvement & Defect Recurrence Prevention
  • Identify trends and systemic drivers using analytics (Pareto, trend charts, Cpk/Ppk where applicable).
  • Translate chronic issues into CI initiatives: reduce variation, eliminate waste, improve right-first-time.
  • Facilitate kaizen events and standard work improvements across shop floor and field processes.

D. Data, Reporting, and Governance
  • Establish KPIs and dashboards for:
    • Complaint cycle time, 8D quality, CAPA on-time closure, recurrence rate
    • COPQ, escapes, defect rates, rework hours, field quality events
  • Ensure data integrity and traceability for investigations (evidence control, calibration records, inspection records, as relevant).
  • Lead structured reviews (weekly triage, monthly governance) and ensure executive visibility for high-risk issues.

E. Cross-Functional Collaboration & Escalation
  • Partner with Engineering on design/material/process changes; support validation plans and risk assessments (PFMEA, control plans).
  • Collaborate with Manufacturing/Supply Chain on supplier escapes, containment, SCARs, and process capability improvement.
  • Coordinate with Field Service teams on service nonconformances, outage quality plans, and workmanship control improvements.
  • Escalate critical issues appropriately; facilitate decision-making based on risk (safety, compliance, customer impact, cost).

F. Compliance, Audits, and Standardization
  • Ensure alignment to relevant quality standards and internal QMS requirements (e.g., ISO 9001 principles, company procedures).
  • Support internal/external audits, corrective action responses, and sustained compliance.
  • Standardize templates, playbooks, and training for RCA/CAPA and customer issue management.

G. People Leadership
  • Support training in problem solving, and data-driven improvement.

Qualifications
  • Bachelor's degree in Engineering or related discipline (or equivalent practical experience).
  • 8+ years in Quality, Operations, Field Service Quality (turbomachinery/power generation preferred).
  • Demonstrated leadership in structured problem solving and CAPA (RCA/8D) with measurable reductions in repeat issues/rework.
  • Experience leading audits and driving closure of findings across multiple sites or projects.
  • Strong data analysis, reporting, and stakeholder communication skills; ability to influence without direct authority.
  • Proficiency with field service management and quality documentation systems.
  • Ability to travel up to 20%.

Why Should You Apply?
• Excellent Benefits (Medical, Dental, Vision & 401K Matching).
• Excellent development programs and advancement opportunities.
• Tuition reimbursement and on-the-job training.
• Paid vacation, sick time, and holidays.
• Committed to quality products and services.
• Great working environment and culture.
• Employee Appreciation Programs and Event
Mitsubishi Power is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.

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