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Canon Medical Jobs (NOW HIRING)

Canon Medical Systems

Remote Support Engineer -XR/VL

$86K - $138K/yr

Prior Canon Medical Systems USA, Inc. Medical equipment experience required. * Serve as the first point of contact (Tier 1) for customer service requests, ensuring accurate intake, documentation, and ...

Canon Medical Systems

Account Manager

San Diego, CA · On-site

$85K/yr

Account Manager - req1709 OVERVIEW The Account Manager sells Canon Medical solutions within a geographic territory of medium-sized community medical centers, critical access hospitals and outpatient ...

Canon Medical Systems

Dir Growth Market

Pittsburgh, PA · On-site

Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits ...

Canon Medical Systems

Solutions Engineer II

$99K - $160K/yr

Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits ...

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$28K

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$58.5K

How much do canon medical jobs pay per year?

As of Jul 14, 2026, the average yearly pay for canon medical in the United States is $45,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $48,500.00 per year, depending on experience, location, and employer.

What types of teams and professionals will I typically collaborate with as an employee at Canon Medical?

At Canon Medical, employees often work in multidisciplinary teams that include engineers, medical imaging specialists, sales professionals, and clinical application experts. Collaboration with healthcare providers and hospital staff is also common, especially for roles that involve product implementation or customer support. This teamwork fosters a dynamic environment where knowledge sharing and problem-solving are integral to delivering advanced medical solutions. Being proactive and communicative is key to success in this collaborative setting.

What are the key skills and qualifications needed to thrive as a Medical Imaging Specialist at Canon Medical, and why are they important?

To thrive as a Medical Imaging Specialist at Canon Medical, you need a solid background in radiologic technology, anatomy, and patient care, typically supported by an accredited degree and ARRT certification. Familiarity with advanced imaging modalities such as CT, MRI, and ultrasound, as well as proficiency in using PACS and DICOM systems, is essential. Strong attention to detail, communication skills, and the ability to work effectively in a team are important soft skills in this role. These competencies ensure accurate diagnostics, high-quality patient care, and seamless collaboration in a technologically advanced healthcare environment.

What is a Canon Medical professional?

A Canon Medical professional is someone who works for Canon Medical Systems, a company specializing in the development and manufacturing of advanced medical imaging equipment such as MRI, CT, ultrasound, and X-ray systems. These professionals may include engineers, sales representatives, service technicians, application specialists, and healthcare consultants. Their main role is to support healthcare providers in using Canon Medical’s products to improve patient diagnosis and care. They may also provide training, maintenance, and technical support for medical imaging systems.

What is the difference between Canon Medical vs MRI Technologist?

AspectCanon MedicalMRI Technologist
CertificationsTypically requires certification in medical imaging or related fieldsRequires ARRT certification in MRI or equivalent
Work EnvironmentMedical imaging departments, hospitals, clinicsHospitals, diagnostic imaging centers, clinics
Industry UsageMedical device manufacturing, healthcare providersHealthcare facilities performing MRI scans
Job FocusDesign, manufacturing, and support of medical imaging equipmentPerforming MRI scans and ensuring image quality

Canon Medical primarily focuses on manufacturing and supporting medical imaging equipment, while MRI Technologists operate MRI machines to capture diagnostic images. Both roles are integral to the medical imaging industry but differ in responsibilities and work environment.

More about Canon Medical jobs
What cities are hiring for Canon Medical jobs? Cities with the most Canon Medical job openings:
What states have the most Canon Medical jobs? States with the most job openings for Canon Medical jobs include:
What job categories do people searching Canon Medical jobs look for? The top searched job categories for Canon Medical jobs are:
Canon Medical jobs near you
Infographic showing various Canon Medical job openings in the United States as of July 2026, with employment types broken down into 12% Full Time, 1% Part Time, 1% Contract, 84% Nights, and 2% Summer. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $45,043 per year, or $21.7 per hour.
Remote Support Engineer - MR/CT/VL

Remote Support Engineer - MR/CT/VL

Canon Medical Systems

Remote

$86K - $138K/yr

Full-time

Posted 13 days ago

Job description

Remote Support Engineer - MR/CT/VL - req1732
OVERVIEW
The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon Medical Systems customers across multiple imaging modalities (CT, MR, XR, VL, UL). Operating within a 24/7 support environment, this role requires flexibility to work rotational shifts, including evenings, weekends, and holidays, to ensure continuous customer coverage and rapid issue resolution. This position emphasizes structured intake, Tier 1 triage excellence, and seamless escalation to Tier 2 resources, while maintaining a strong focus on customer experience, uptime, and operational efficiency Performs all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.
RESPONSIBILITIES
This is a remote, home office based role in the USA. Prior Canon Medical Systems USA, Inc. Medical equipment experience required.
  • Serve as the first point of contact (Tier 1) for customer service requests, ensuring accurate intake, documentation, and prioritization of all cases
  • Perform remote troubleshooting and triage, leveraging remote connectivity tools, knowledge bases (e.g., Canon IQ / KMS), and diagnostic logs
  • Escalate complex issues to Tier 2 (TSE/NSE) with complete and structured case documentation
  • Ensure timely and accurate updates in Oracle Service Request (SR) system, maintaining compliance with service documentation standards
  • Support reduction of system downtime (MTTR/TTR) through efficient remote resolution and coordination
  • Collaborate with Field Service Engineers (FSEs), ASMs, and cross-functional teams to drive issue resolution
  • Participate in continuous knowledge capture and improvement initiatives, contributing to CSC workflows and knowledge systems
  • Adhere to CSC operational procedures, including call handling, escalation protocols, and customer communication standards
  • Shift Flexibility & Work Schedule Requirements:
    • This role operates within a 24/7/365 support model, requiring mandatory participation in a rotational shift schedule.
  • Candidates must be willing and able to:
    • Work day, evening, and overnight shifts on a rotating basis
    • Participate in a rotating weekend and holiday coverage schedule
    • Adjust schedules periodically based on business needs, call volume, and coverage gaps
  • Shift assignments may change based on:
    • Operational demand and service level requirements
    • CSC expansion phases and modality coverage needs
  • Employees are expected to demonstrate:
    • Schedule flexibility and reliability
    • Ability to transition effectively between shift types
    • Commitment to supporting a team-based coverage model
    • Required Qualifications

QUALIFICATIONS
  • Previous field service experience on demonstrating strong remote troubleshooting, problem solving, and analytical skills.
  • Thorough knowledge of Microsoft Office and Microsoft Windows.
  • Excellent listening, verbal, and written communications skills, including phone support and demonstrated ability to communicate technical terminology and instructions.
  • Ability to develop and maintain effective internal and external working relationships.
  • Ability to travel both nationally and internationally.
  • Experience interfacing with both internal team members and external customers as part of a solution-based service process.
  • Ability to stay calm in high pressure situations.
  • Willingness to be available 'after hours', or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
  • 2 Year Associate's Degree in Biomedical Engineering, Electronics, or related technical field (or equivalent experience).
  • 3 years Combined field and technical support experience successfully servicing one or more of the following diagnostic imaging modality: (CT, MR, XR, VL, or UL).
  • Canon-specific equipment experience required.
  • Pay Information Min: $86,000 to Max: $138,000 DOE

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About us!
Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.

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