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Canon Engineering Jobs (NOW HIRING)

Prior Canon Medical Systems USA, Inc. Medical equipment experience required. * Serve as the first ... Biomedical Engineering, Electronics, or related technical field (or equivalent experience). * 3 ...

Prior Canon Medical Systems USA, Inc. Medical equipment experience required. * Serve as the first ... Biomedical Engineering, Electronics, or related technical field (or equivalent experience). * 3 ...

Canon is seeking an experienced and highly motivated Project Manager Strategic Accounts PMO, ... Sales , Service , Engineering , Operations, Supply Chain, Logistics, Facilities, IT, Legal,Finance ...

... engineers, technical specialists, and market experts to design comprehensive, high-margin solution proposals that drive client success. Solutions Portfolio: What You'll Sell Canon Workplace ...

Canon USA, a pioneer in technology, solutions, and services, is actively on the lookout for a Field ... engineering capacity from an accredited college or technical school or equivalent experience ...

Solutions Engineer II

$99K - $160K/yr

Solutions Engineer II - req1718 OVERVIEW The Solution Engineer II BI & Analytics is responsible for ... We invite you to join and become part of our Canon family.

About our Company - Located in Newport News, Virginia, Canon Virginia, Inc. serves as Canons only manufacturing, engineering, recycling and technical support center in the Americas region. CVI ...

Company OverviewAbout our Company - Located in Newport News, Virginia, Canon Virginia, Inc. serves as Canon's only manufacturing, engineering, recycling and technical support center in the Americas ...

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Canon Engineering information

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$32.5K

$63K

$95.5K

How much do canon engineering jobs pay per year?

As of Aug 5, 2026, the average yearly pay for canon engineering in the United States is $62,977.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $72,000.00 per year, depending on experience, location, and employer.

What is Canon engineering?

Canon engineering refers to the field of engineering work associated with Canon Inc., a multinational company known for its imaging and optical products such as cameras, printers, and photocopiers. Canon engineers can specialize in various areas like mechanical, electrical, software, or optical engineering, focusing on the design, development, testing, and improvement of Canon’s products and technologies. These professionals may work on innovating new imaging solutions, refining hardware components, or developing software and firmware that enhance device performance. Canon engineering roles typically require strong technical skills, creativity, and a solid understanding of the latest advancements in imaging technology.

What is the difference between Canon Engineering vs Canon Technician?

AspectCanon EngineeringCanon Technician
Required CredentialsEngineering degree or technical certification, specialized in optics or electronicsTechnical diploma or certification, focus on device repair and maintenance
Work EnvironmentDesign labs, R&D facilities, or manufacturing plantsService centers, client sites, or retail stores
Employer & Industry UsageCanon's engineering departments, product development teamsCanon authorized service providers, repair shops

Canon Engineers focus on designing, developing, and testing new products, requiring engineering credentials and working in R&D or manufacturing environments. Canon Technicians primarily perform repairs and maintenance, working directly with customers or in service centers. Both roles are essential in the Canon ecosystem but differ in responsibilities and required qualifications.

What are the key skills and qualifications needed to thrive as a Canon engineer, and why are they important?

To excel as a Canon Engineer, you typically need a background in mechanical, electrical, or electronics engineering, along with strong analytical and troubleshooting skills. Familiarity with Canon's proprietary hardware and software systems, diagnostic tools, and relevant certifications such as Canon Certified Technician are often required. Excellent problem-solving, customer service, and communication skills help set outstanding professionals apart in this role. These skills and qualifications are crucial for effectively maintaining, repairing, and optimizing Canon equipment, ensuring customer satisfaction and operational efficiency.

What are some common challenges Canon engineers face when integrating new technologies into existing imaging systems?

Canon Engineers often encounter challenges when incorporating new imaging technologies into established systems, such as ensuring compatibility with legacy hardware, maintaining high image quality standards, and minimizing downtime during upgrades. These professionals must work closely with cross-functional teams, including software developers and quality assurance specialists, to troubleshoot integration issues and optimize performance. Adapting to rapid advancements in imaging technology also requires continuous learning and proactive problem-solving to stay ahead in the industry.
More about Canon Engineering jobs
What states have the most Canon Engineering jobs? States with the most job openings for Canon Engineering jobs include:
Infographic showing various Canon Engineering job openings in the United States as of July 2026, with employment types broken down into 16% Internship, 22% Full Time, 2% Part Time, 3% Contract, 56% Nights, and 1% Summer. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $62,977 per year, or $30.3 per hour.

$86K - $138K/yr

Full-time

Re-posted 4 days ago


Job description

Remote Support Engineer - MR/CT/VL - req1694
OVERVIEW
The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon Medical Systems customers across multiple imaging modalities (CT, MR, XR, VL, UL). Operating within a 24/7 support environment, this role requires flexibility to work rotational shifts, including evenings, weekends, and holidays, to ensure continuous customer coverage and rapid issue resolution. This position emphasizes structured intake, Tier 1 triage excellence, and seamless escalation to Tier 2 resources, while maintaining a strong focus on customer experience, uptime, and operational efficiency Performs all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.
RESPONSIBILITIES
This is a remote, home office based role in the USA. Prior Canon Medical Systems USA, Inc. Medical equipment experience required.
  • Serve as the first point of contact (Tier 1) for customer service requests, ensuring accurate intake, documentation, and prioritization of all cases
  • Perform remote troubleshooting and triage, leveraging remote connectivity tools, knowledge bases (e.g., Canon IQ / KMS), and diagnostic logs
  • Escalate complex issues to Tier 2 (TSE/NSE) with complete and structured case documentation
  • Ensure timely and accurate updates in Oracle Service Request (SR) system, maintaining compliance with service documentation standards
  • Support reduction of system downtime (MTTR/TTR) through efficient remote resolution and coordination
  • Collaborate with Field Service Engineers (FSEs), ASMs, and cross-functional teams to drive issue resolution
  • Participate in continuous knowledge capture and improvement initiatives, contributing to CSC workflows and knowledge systems
  • Adhere to CSC operational procedures, including call handling, escalation protocols, and customer communication standards
  • Shift Flexibility & Work Schedule Requirements:
    • This role operates within a 24/7/365 support model, requiring mandatory participation in a rotational shift schedule.
  • Candidates must be willing and able to:
    • Work day, evening, and overnight shifts on a rotating basis
    • Participate in a rotating weekend and holiday coverage schedule
    • Adjust schedules periodically based on business needs, call volume, and coverage gaps
  • Shift assignments may change based on:
    • Operational demand and service level requirements
    • CSC expansion phases and modality coverage needs
  • Employees are expected to demonstrate:
    • Schedule flexibility and reliability
    • Ability to transition effectively between shift types
    • Commitment to supporting a team-based coverage model
    • Required Qualifications

QUALIFICATIONS
  • Previous field service experience on demonstrating strong remote troubleshooting, problem solving, and analytical skills.
  • Thorough knowledge of Microsoft Office and Microsoft Windows.
  • Excellent listening, verbal, and written communications skills, including phone support and demonstrated ability to communicate technical terminology and instructions.
  • Ability to develop and maintain effective internal and external working relationships.
  • Ability to travel both nationally and internationally.
  • Experience interfacing with both internal team members and external customers as part of a solution-based service process.
  • Ability to stay calm in high pressure situations.
  • Willingness to be available 'after hours', or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
  • 2 Year / Associate's Degree in Biomedical Engineering, Electronics, or related technical field (or equivalent experience).
  • 3 years Combined field and technical support experience successfully servicing one or more of the following diagnostic imaging modality: (CT, MR, XR, VL, or UL).
  • Canon-specific equipment experience required.
  • Pay Information: Min: $86,000 to Max: $138,000 DOE

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About us!
Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.