Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Saint Charles, IL · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Saint Charles, IL · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Fort Pierce, FL · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Fort Pierce, FL · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
York, PA · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
York, PA · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Canton, OH · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Canton, OH · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Meriden, CT · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Meriden, CT · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Las Vegas, NV · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Las Vegas, NV · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
York, PA · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
York, PA · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Mesa, AZ · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Mesa, AZ · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Tempe, AZ · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Tempe, AZ · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Prospect Heights, IL · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
Prospect Heights, IL · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
North Las Vegas, NV · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Advisor
North Las Vegas, NV · On-site
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Job Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and ...
Cannabis Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do cannabis customer service jobs pay per hour?
As of Aug 9, 2026, the average hourly pay for cannabis customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is a cannabis customer service?
A Cannabis Customer Service job involves assisting customers with inquiries about cannabis products, providing recommendations based on their needs, and ensuring a positive shopping experience. Employees in this role must have strong communication skills, product knowledge, and an understanding of state regulations. They often work in dispensaries, answering questions about strains, effects, dosage, and consumption methods. This position requires compliance with legal guidelines and a commitment to customer education and satisfaction.
What are the key skills and qualifications needed to thrive in cannabis customer service?
To thrive as a Cannabis Customer Service representative, you need a solid understanding of cannabis products, compliance regulations, and customer support best practices, often supported by prior retail or dispensary experience. Familiarity with point-of-sale (POS) systems, state-mandated track-and-trace tools, and product inventory systems is usually required. Strong communication, patience, and problem-solving abilities help you provide outstanding service and build customer trust. These skills are essential for ensuring compliance, delivering an excellent customer experience, and supporting business operations in a regulated industry.
What does a cannabis customer service do?
A typical day in Cannabis Customer Service involves greeting customers, answering questions about products and regulations, assisting with purchases, and ensuring compliance with all applicable laws. You’ll often collaborate with budtenders, inventory specialists, and store managers to resolve issues and provide seamless service. Addressing customer concerns, processing transactions, and maintaining detailed records are regular duties. The role is fast-paced and customer-focused, making effective communication and adaptability valuable throughout your workday.
More about Cannabis Customer Service jobs
What cities are hiring for Cannabis Customer Service jobs? Cities with the most Cannabis Customer Service job openings:
What are the most commonly searched types of Cannabis Customer Service jobs? The most popular types of Cannabis Customer Service jobs are:
What states have the most Cannabis Customer Service jobs? States with the most job openings for Cannabis Customer Service jobs include:
What job categories do people searching Cannabis Customer Service jobs look for? The top searched job categories for Cannabis Customer Service jobs are:
Verano rating
7.0
Based on 49 frontline employees who took The Breakroom Quiz
7th of 33 rated cannabis dispensaries
Job description
Job Summary
The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.
Essential Duties and Responsibilities
- Possess a positive attitude while greeting customers and patients.
- Be an advocate of cannabis customer care.
- Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
- Build rapport with regular patients/customers to promote repeat business.
- Work well with others in a fast-paced, dynamic retail environment.
- Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
- Be open to continued, on-going cannabis education and training.
- Provide support to managers and other Cannabis Advisors as needed.
- Maintain a clean, organize, and sanitize workstation/store front.
- Ensure accuracy of online orders before pick-up.
- Understand and apply detailed compliance regulations as required by local and state laws.
- Stock, merchandise, and replenish displays of regulated and unregulated inventory.
- Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
- Responsible for other duties as assigned
Minimum Qualifications
- High School Diploma or equivalent.
- 1-2 years of retail or hospitality experience.
- Must be 21 years of age and comply with all local, state, and company regulations.
- Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances).
- Desire to learn about cannabinoids, terpenes and product application/consumption methods.
- Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
- Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.
Preferred Qualifications
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
About Verano
Sourced by ZipRecruiter
Industry
Offices of health practitioners
Company size
1,001 - 5,000 Employees
Headquarters location
Chicago, IL, US