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Part Time Cannabis Customer Service Jobs (NOW HIRING)

Verano

Part-Time Cannabis Advisor - Neptune

Neptune, NJ · On-site

$16/hr

Job Summary Part-Time. Open availability required for any shifts (open/close). Weekends/holidays ... The Cannabis Advisor is responsible for providing exceptional individualized customer service ...

Verano

Part-Time Cannabis Advisor - Neptune

Neptune, NJ · On-site

$16/hr

Job Summary Part-Time. Open availability required for any shifts (open/close). Weekends/holidays ... The Cannabis Advisor is responsible for providing exceptional individualized customer service ...

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How much do part time cannabis customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for part time cannabis customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a part time cannabis customer service job?

Part time cannabis customer service jobs involve assisting customers with their questions, purchases, and concerns at dispensaries or cannabis retail stores, usually on a flexible or reduced-hour schedule. Employees in these roles help educate customers about products, ensure compliance with local laws, and provide support both in-person and over the phone or online. These positions require good communication skills, knowledge of cannabis products, and the ability to work in a regulated environment.

What skills and qualifications are needed for a part time cannabis customer service job?

To thrive as a Part Time Cannabis Customer Service Representative, you need strong knowledge of cannabis products, excellent customer service skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and compliance tracking tools is often required. Effective communication, patience, and the ability to build rapport with customers are valuable soft skills in this role. These skills are crucial for ensuring a positive customer experience, maintaining regulatory compliance, and supporting the business's reputation in a regulated industry.

What challenges do part time cannabis customer service representatives face, and how can they be addressed?

Part-time cannabis customer service representatives often navigate unique challenges, such as staying up to date with evolving regulations and product knowledge, managing sensitive customer inquiries about legal use, and delivering excellent service in a fast-paced retail environment. Effective communication and ongoing training are key to addressing these challenges. Additionally, working closely with experienced team members and utilizing available resources can help ensure compliance and positively impact the customer experience.

What is the difference between Part Time Cannabis Customer Service vs Part Time Cannabis Budtender?

AspectPart Time Cannabis Customer ServicePart Time Cannabis Budtender
CredentialsCustomer service experience, possibly basic knowledge of cannabis productsKnowledge of cannabis strains, products, and responsible sales practices
Work EnvironmentRetail stores, dispensaries, customer-facing rolesDispensary floor, direct interaction with customers, product recommendations
Employer & Industry UsageCommon in retail cannabis stores, focusing on customer supportSpecific to dispensaries, involving product education and sales
Search & Comparison IntentLooking for customer support roles in cannabis retailSeeking roles involving product knowledge and sales in cannabis dispensaries

While both roles involve customer interaction in the cannabis industry, Part Time Cannabis Customer Service focuses on general support and assistance, whereas Part Time Cannabis Budtender emphasizes product knowledge and sales expertise. The roles often overlap but differ mainly in responsibilities and required knowledge.

What cities are hiring for Part Time Cannabis Customer Service jobs?

Cities with the most Part Time Cannabis Customer Service job openings:

What are the most commonly searched types of Cannabis Customer Service jobs?

The most popular types of Cannabis Customer Service jobs are:

What states have the most Part Time Cannabis Customer Service jobs?

States with the most job openings for Part Time Cannabis Customer Service jobs include:

Part Time Cannabis Customer Service jobs near you
Infographic showing various Part Time Cannabis Customer Service job openings in the United States as of July 2026, with employment types broken down into 17% Locum Tenens, 57% Full Time, 25% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Part-Time Cannabis Advisor - Evanston

Verano

Evanston, IL • On-site

$16.50/hr

Part-time

Re-posted 12 hours ago

Verano rating

7.0

Company rating: 7.0 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

7th of 33 rated cannabis dispensaries

Job description

Job Summary

Part-Time.  $16.50/hour + Tips.

The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. 

Essential Duties and Responsibilities
  • Possess a positive attitude while greeting customers and patients. 
  • Be an advocate of cannabis customer care. 
  • Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product. 
  • Build rapport with regular patients/customers to promote repeat business. 
  • Work well with others in a fast-paced, dynamic retail environment. 
  • Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice). 
  • Be open to continued, on-going cannabis education and training. 
  • Provide support to managers and other Cannabis Advisors as needed. 
  • Maintain a clean, organize, and sanitize workstation/store front. 
  • Ensure accuracy of online orders before pick-up. 
  • Understand and apply detailed compliance regulations as required by local and state laws. 
  • Stock, merchandise, and replenish displays of regulated and unregulated inventory. 
  • Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
  • Responsible for other duties as assigned
Minimum Qualifications
  • High School Diploma or equivalent. 
  • 1-2 years of retail or hospitality experience. 
  • Must be 21 years of age and comply with all local, state, and company regulations. 
  • Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances). 
  • Desire to learn about cannabinoids, terpenes and product application/consumption methods. 
  • Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc. 
  • Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.
Preferred Qualifications
Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. 

Working Environment

Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. 

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About Verano

Sourced by ZipRecruiter

Industry

Offices of health practitioners

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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