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The Candidate Experience Specialist plays a key role in delivering positive, consistent, and engaging experience for candidates throughout the recruitment and hiring process. This position supports ...

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How much do candidate experience specialist jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for candidate experience specialist in the United States is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.85 per hour, depending on experience, location, and employer.

What is a candidate experience specialist?

A Candidate Experience Specialist is a human resources professional responsible for ensuring a positive and engaging experience for job applicants throughout the hiring process. They coordinate communication, provide feedback, and streamline the application process to make it as smooth and transparent as possible. Their role often involves collaborating with recruiters and hiring managers to improve candidate satisfaction and employer branding. Ultimately, they help organizations attract and retain top talent by creating a welcoming recruitment experience.

What are some common challenges a candidate experience specialist faces when balancing the needs of candidates and hiring managers?

A Candidate Experience Specialist often navigates the challenge of ensuring a smooth, positive experience for candidates while also meeting the expectations and timelines set by hiring managers. This requires strong communication skills, the ability to manage multiple priorities, and a proactive approach to addressing concerns or delays. Specialists must often mediate between providing timely feedback to candidates and accommodating schedule changes or feedback from busy hiring teams. Success in this role relies on building trust with both parties and remaining adaptable to shifting recruitment demands.

What are the key skills and qualifications needed to thrive as a candidate experience specialist, and why are they important?

To thrive as a Candidate Experience Specialist, you need a solid understanding of recruitment processes, excellent organizational abilities, and often a background in human resources or related fields. Familiarity with applicant tracking systems (ATS), HRIS platforms, and communication tools is typically required. Exceptional interpersonal skills, attention to detail, and a customer-focused mindset help set top performers apart in this role. These skills ensure candidates have a positive, seamless experience, which strengthens employer branding and supports successful talent acquisition.

What is the difference between Candidate Experience Specialist vs Talent Acquisition Coordinator?

AspectCandidate Experience SpecialistTalent Acquisition Coordinator
Primary FocusEnhancing candidate experience throughout the hiring processManaging recruitment logistics and coordinating interviews
Required SkillsCommunication, customer service, candidate engagementOrganization, scheduling, communication with hiring teams
Work EnvironmentHR or recruitment teams, candidate-facing rolesRecruitment or HR departments, administrative setting
Common UsageImproving employer branding and candidate satisfactionSupporting hiring processes and candidate scheduling

The Candidate Experience Specialist focuses on creating a positive experience for candidates during the hiring process, emphasizing engagement and communication. In contrast, the Talent Acquisition Coordinator handles logistical tasks like scheduling interviews and coordinating recruitment activities. Both roles are vital in the hiring process but serve different functions within the recruitment ecosystem.

What does a candidate experience specialist do?

A candidate experience specialist focuses on improving the hiring process for job applicants by ensuring clear communication, timely feedback, and a positive interview experience. They often analyze feedback, coordinate with hiring teams, and implement strategies to enhance candidate engagement and satisfaction.
More about Candidate Experience Specialist jobs

What cities are hiring for Candidate Experience Specialist jobs?

Cities with the most Candidate Experience Specialist job openings:

Who are the top companies hiring for Candidate Experience Specialist jobs?

The top employers for Candidate Experience Specialist jobs are:

Infographic showing various Candidate Experience Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $51,897 per year, or $25 per hour.

Candidate Experience Specialist

Allied Universal

San Jose, CA • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 17 days ago


Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,586 frontline employees who took The Breakroom Quiz

77th of 118 rated security


Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal® is hiring a Candidate Experience Specialist. The Candidate Experience Specialist will offer a standardized, exceptional candidate experience that is welcoming and easy to use with a goal to minimize multiple contact points while navigating the hiring process at Allied Universal. The Candidate Experience Specialist's role is to be the subject matter expert and face of the company to candidates in the specified market.
RESPONSIBILITIES:
  • Manage applicants in the post-offer process for an assigned area, advance applicants through the steps required for onboarding
  • Schedule Onboarding and New Employee Orientation (NEO) for new applicants by reviewing completed background screening (Backgrounds Complete) and "Ready for NEO" statuses in the Applicant Tracking System (iCIMS) and business intelligence tool (DOMO)
  • Contact candidates via phone, text, and email to confirm dates available for Orientation and send confirmation email to applicant via iCIMS
  • Review DOMO and ensure applicants are moving through the statuses
    • Background Check Completed (and no driving) > Schedule for NEO
    • 3rd Party BG Check > Review BG and see if complete, Schedule for NEO if completed
    • Ready for NEO > Those who have previously been reached for NEO but haven't responded yet Outreach again
    • NEO Scheduled > Confirm with candidate their NEO arrival, ensure no further questions from candidate
    • Background Check Initiated > This candidate has not completed BG invitation, touch base and offer to help them complete it
    • Background Under Review > Has the Criminal History card been sent/completed, may need a follow up with HR or Candidate
    • Background in Process > If candidate has been in the step for a couple of days, please review BG in Sterling and see what is pending. Contact Candidate to let them know BG still in process
  • Update iCIMS statuses once applicant is scheduled via person profile
  • Post NEO to On-the-Job Training (OJT)
    • Provide work schedule to applicant (Are we providing any offer/schedule information at time of interview?)
    • Make contact with site manager to ensure new hire has the correct information
    • Make final contact with employee to ensure first day is completed as scheduled
  • Perform the essential duties of the Onboarding Specialist in their absence

QUALIFICATIONS:
  • High School diploma or equivalent
  • Prior work experience in a professional administrative environment
  • Able to focus and multi-task in a busy environment
  • Ability to successfully handle stressful situations in a calm and professional manner
  • Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
  • Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
  • Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

PREFERRED QUALIFICATIONS:
  • College degree in business, human resources, or related field of study
  • Human resources and/or recruiting experience
  • Experience using iCIMS or other Applicant Tracking System
  • Experience using WinTeam or other Human Resources Information System
  • Experience using DOMO or other business intelligence tool

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

PAY:
  • $22 - $25/hr.

PPO 14417
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1657032

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US