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Campfire Interactive Jobs (NOW HIRING)

Gentherm

Account Manager

Novi, MI · On-site

Proficieny with CRM software such as Campfire Preferred Qualifications * Experience with Automotive ... It also invites individuals with disabilities to participate in a good faith, interactive process ...

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Campfire Interactive information

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$66.5K

$88K

$91K

How much do campfire interactive jobs pay per year?

As of Jun 26, 2026, the average yearly pay for campfire interactive in the United States is $88,001.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is the difference between Campfire Interactive vs Financial Analyst?

AspectCampfire InteractiveFinancial Analyst
Primary RoleSpecializes in financial planning, budgeting, and analysis for the insurance industry using specific software tools.Performs financial data analysis, forecasting, and reporting across various industries, often with broader financial responsibilities.
Required CredentialsTypically requires a degree in finance, accounting, or related field; certifications like CFA are common but not mandatory.Requires a degree in finance, accounting, or economics; CFA or CPA certifications are often preferred.
Work EnvironmentOften works in insurance companies or consulting firms, using specialized financial software.Works in diverse industries, including finance departments, consulting firms, or investment firms, with general financial tools.

While both roles involve financial analysis and require similar educational backgrounds, Campfire Interactive focuses on industry-specific financial planning within insurance, whereas Financial Analysts have a broader scope across multiple sectors. The choice depends on industry focus and specific software expertise.

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Campfire Interactive jobs near you
Infographic showing various Campfire Interactive job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $88,001 per year, or $42.3 per hour.
Customer Success Manager

Customer Success Manager

Campfire Interactive

Ann Arbor, MI • On-site

Other

Posted 14 days ago

Job description

Customer Success Manager

Founded in 2000, Campfire Interactive is a leader in cloud-based solutions for opportunity management, sales forecasting, quote lifecycle management, and program/project management. With over 12,000 users globally, our software empowers automotive suppliers to optimize portfolios, manage profitability, and make confident, data-driven decisions.

Campfire's core values: Can-Do Attitude, Customer Commitment, Teamwork, Results-Oriented, and Agent of Change

Job Description

As a Customer Success Manager (CPQ), you will be the primary point of contact for Campfire customers using our Configure, Price, Quote software modules. You will be responsible for developing lasting customer relationships that promote retention and loyalty, supporting customers as they move from pilots to active production users, and leading support activities across cost estimation, quoting, pricing, and change management. You will also gather and document customer requirements, contribute product insights based on customer experience, and help develop scalable customer success processes as our global customer base grows.

Location & Work Model

  • Ann Arbor, MI — Hybrid: Primarily remote with 3 days in-office every other week
  • 10–20% travel to customer sites for onboarding, training, or strategic reviews
  • Flexible schedule; occasional evening/weekend availability for urgent customer needs

Key Responsibilities

  • Customer Relationship Management
    • Develop customer relationships that promote retention, loyalty, and long-term account health
    • Support customers through the full lifecycle — from pilot to active production — ensuring smooth transitions
    • Lead customer support activities for cost estimation, quoting, pricing, and change management modules
    • Conduct training sessions, onboarding, and quarterly business reviews across multiple geographic markets
    • Identify and pursue opportunities for subscription renewals, upsells, and account expansion
  • Technical & Domain Expertise
    • Gather and document customer requirements for business processes including cost/price analysis, supply chain management, sales and material forecasting, and production capacity
    • Understand and debug complex automotive cost models in collaboration with customers
    • Work with customers to ensure productive use of Campfire software and maximize ROI
  • Process & Team Collaboration
    • Develop customer success processes that drive efficient, standardized outcomes across a growing customer base
    • Collaborate with Product, Sales, and Support teams to relay customer feedback and inform the Campfire solution roadmap
    • Maintain accurate documentation of customer requirements, interactions, and action items in the CRM
    • Manage multiple customer projects concurrently, meeting deadlines while delivering high-quality outcomes
Qualifications

Core Competencies

  • Proven ability to build and maintain long-lasting, healthy relationships with enterprise customers
  • Excellent verbal and written communication skills; comfortable engaging diverse stakeholders
  • Strong problem-solving skills — able to work through complex issues independently and with a team
  • Top-down, big-picture thinker who can connect day-to-day work to broader business outcomes
  • Ability to thrive in a fast-paced, collaborative startup environment
  • Strong mathematical aptitude; comfortable with financial or cost-based analysis
  • Eagerness to learn and adapt to new tools, processes, and customer environments

Technical Skills

  • Experience delivering training and support across multiple geographic markets
  • Ability to understand and work within complex automotive cost models
  • Background collaborating with product development teams to ideate and implement scalable solutions
  • Proficiency with Microsoft Excel and/or other financial modeling tools for cost and price analysis
  • Familiarity with CRM tools (e.g., Salesforce, HubSpot) preferred
  • Automotive industry knowledge preferred

Work Experience

  • 4+ years of relevant experience in a customer-facing role — customer success, customer support, or system implementation
  • Experience in the computer software or SaaS industry highly desirable
  • Experience with cost models in Microsoft Excel or similar software packages

Education

  • BA/BS degree in Finance, Business, Engineering, or a related discipline
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply