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Call Jobs in Boca Raton, FL (NOW HIRING)

Alphabe Insight Inc

Call Center Representative

Hollywood, FL · On-site

$14.75 - $18.25/hr

We wanted to build a company where every call is handled with care, precision, and a deep understanding of the client's brand and values. Introduction We are seeking a professional and customer ...

Alphabe Insight

Call Center Representative

Hollywood, FL

$14.50 - $18.25/hr

Call Center Representative Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that ...

Biz Voice Boost

Call Center Representative

Hollywood, FL

$14.50 - $18.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

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Call information

See Boca Raton, FL salary details

$10

$17

$25

How much do call jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for call in Boca Raton, FL is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What are call center agents?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What are some common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

What are popular job titles related to Call jobs in Boca Raton, FL? For Call jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Call jobs in Boca Raton, FL look for? The top searched job categories for Call jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Call jobs? Cities near Boca Raton, FL with the most Call job openings:
Call jobs near you

Call Center Receptionist

CCG of South Florida

Coral Springs, FL • On-site

$1K - $1K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

The Call Center Receptionist handles incoming and outgoing calls, responds to customer inquiries and making appointments, and routes calls to the appropriate departments. The role requires excellent communication skills, professionalism, and the ability to provide accurate information while maintaining a positive customer experience.


  • Answer incoming phone calls in a professional and courteous manner
  • Direct calls to the appropriate department or staff member
  • Provide information about company services, products, or policies
  • Handle basic customer inquiries and complaints
  • Take messages and ensure they reach the correct person
  • Schedule appointments or service requests
  • Follow company call scripts and customer service standards
  • Escalate complex issues to supervisors or specialized teams


Required Skills

  • Strong verbal communication and listening skills
  • Customer service and interpersonal skills
  • Ability to multitask and handle high call volumes
  • Basic computer skills and familiarity with call center software
  • Problem-solving ability
  • Professional phone etiquette


Qualifications

  • High school diploma or equivalent (required)
  • Previous customer service or call center experience (preferred)
  • Basic knowledge of office software and phone systems


Work Environment

  • Office or call center setting
  • May involve sitting for long periods and handling a high volume of calls