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Call Support Jobs (NOW HIRING)

Campbell's

Call Support Associate

Hanover, PA · Hybrid

$37K - $50K/yr

Support independent distributors with order management, settlement, plant closes, call documentation, and issue escalation. * Draft and submit IDP communications. * Assist with order processing ...

Campbell's

Call Support Associate

Hanover, PA · Hybrid

$37K - $50K/yr

Support independent distributors with order management, settlement, plant closes, call documentation, and issue escalation. * Draft and submit IDP communications. * Assist with order processing ...

Equiliem

Customer Service Call Support

Indianapolis, IN · On-site

$16.25 - $20.75/hr

Customer Service Call Support Location : Indianapolis, IN Skill Required / Desired Amount of Experience High school diploma or GED. Required Strong customer service related experience, preferably in ...

The Campbell's Company

Call Support Associate

Hanover, PA · On-site

$37K - $50K/yr

Support independent distributors with order management, settlement, plant closes, call documentation, and issue escalation. * Draft and submit IDP communications. * Assist with order processing ...

Campbell Soup Company

Call Support Associate

Hanover, PA · On-site

$37K - $50K/yr

Support independent distributors with order management, settlement, plant closes, call documentation, and issue escalation. * Draft and submit IDP communications. * Assist with order processing ...

The Campbell's Company

Call Support Associate

Hanover, PA · On-site

$37K - $50K/yr

Support independent distributors with order management, settlement, plant closes, call documentation, and issue escalation. * Draft and submit IDP communications. * Assist with order processing ...

Thornton and Grooms

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Call Center Representative (Part-Time)

Farmington Hills, MI · On-site

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Support Home Care Club members with scheduling and renewals * Complete follow-up calls and administrative tasks as needed KPIs * Raw inbound call booking rate of 37%+ * Average handle time between 3 ...

Syntricate Technologies

Desktop Support

Nashville, TN · On-site

Responsibilities : • Need to have 5+ years of experience and knowledge in Troubleshooting softwares, printer, projectors, and issues over remote and over call support to customers. • Experience ...

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Call Support information

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How much do call support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for call support in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Call Support vs Customer Service Representative?

AspectCall SupportCustomer Service Representative
Primary RoleHandle inbound/outbound calls to assist customers with issues or inquiriesAssist customers via calls, emails, or chat to resolve questions or concerns
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office environments
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, empathy
Common CertificationsNone typically required, but customer service or communication courses helpNone typically required, but customer service certifications can be beneficial

While both Call Support and Customer Service Representatives assist customers, Call Support primarily focuses on handling phone-based inquiries and technical issues, often in a call center setting. Customer Service Representatives may handle multiple communication channels, including calls, emails, and chats, providing broader support. Both roles require strong communication skills and patience, but Call Support is more specialized in technical or product-related phone assistance.

What cities are hiring for Call Support jobs?

Cities with the most Call Support job openings:

What states have the most Call Support jobs?

States with the most job openings for Call Support jobs include:

What are popular job titles related to Call Support jobs?

For Call Support jobs, the most frequently searched job titles are:

Infographic showing various Call Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

Call Support Associate

Hanover, PA • Hybrid

Campbell's
See more jobs at Campbell'sexternal

$37K - $50K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 7 days ago

Job description

Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover.Swanson, and V8.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell's...

  • Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
  • Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
  • Campbell's offers unlimited sick time along with paid time off and holiday pay.
  • If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
  • Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually.
  • Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.
HOW YOU WILL MAKE HISTORY HERE...

You'll delivering amazing customer service through active listening, critical thinking, and genuine care for both customers and colleagues. You will thrive in an upbeat, fastpaced environment where urgency, accuracy, and focus are essential. By consistently projecting a professional and positive image, embracing feedback, and committing to continuous learning and selfimprovement, you will strengthen our culture and elevate the support experience. You will take ownership of your work and communications while proudly representing Campbell's Values in everything you do.

Work Schedule:

M - F 9am - 5pm (hybrid). In office Tuesday, Wednesday, Thursday (Hanover). Remote Monday and Friday (work from home).

WHAT YOU WILL DO...

  • Deliver timely, thorough responses to phone and email inquiries from independent distributor partners (IDPs), sales managers, and DSD operations personnel; maintain inquiry tracking.

  • Process and support DSD plant or IDP setup changes.

  • Initiate plant closes to ensure route orders process correctly, including accelerations as needed.

  • Process special IDP orders in a database system.

  • Audit transactions daily through integrity reports.

  • Correct IDOC errors, interface errors, and open orders.

  • Review and address shared email boxes and ServiceNow items daily.

  • Test, support, and implement new systems and process changes.

  • Document all required work processes.

  • Support independent distributors with order management, settlement, plant closes, call documentation, and issue escalation.

  • Draft and submit IDP communications.

  • Assist with order processing errors, product planning, cycle count changes, and nightly warehouse error reports.

  • Build strong relationships across sales, operations, plants, and independent distributors.

  • Provide holiday support and Saturday coverage as needed.

  • Complete other jobrelated duties as assigned.

WHO YOU WILL WORK WITH...

  • Independent Distributor Partners (IDPs) and distributor support teams.

  • Sales managers, DSD operations personnel, and crossfunctional sales and operations teams.

  • Plant teams, particularly for SAP process support.

WHAT YOU BRING TO THE TABLE... (MUST HAVE)

  • Associate Degree or a minimum of 2 years of related experience.

  • Strong attention to detail, organization, and ability to balance multiple tasks.

  • Urgency, accuracy, and mental focus in a fastpaced environment.

  • Proficiency with Microsoft Office, digital workflow systems, and database management systems (e.g., SAP).

  • Ability to communicate effectively, build comfort with customers, and deliver exceptional service.

  • Professionalism, ownership, team focus, and a commitment to continuous learning.

  • Ability to sit for extended periods, use a phone and computer, and occasionally lift up to 25 lbs.

IT WOULD BE GREAT IF YOU HAVE... (NICE TO HAVE)

  • Experience supporting DSD operations or working with independent distributors.

  • Familiarity with IDOC troubleshooting, integrity reporting, and order management systems.

  • Experience drafting communications or supporting system implementations.

  • Experience providing crossfunctional operational support in a CPG or distribution environment.

  • Ability to speak/understand Spanish

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between

$37,000-$50,900

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

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