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Call Reviewer Jobs in Georgia (NOW HIRING)

Stark Exterminators

Call Center Manager

Atlanta, GA · On-site

Position Summary We are looking for an experienced Call Center Manager to lead our customer support ... application so that we can review your information. We look forward to meeting you ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant ... Review employee accounts and answer questions based upon established policies and procedures.

NJ Tech

call center representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant ... Review employee accounts and answer questions based upon established policies and procedures.

MCI Careers

Call Center Operations Manager

Savannah, GA · On-site

$50K - $60K/yr

... reviews and coaching to ensure maximum quality and production of direct reports. Operations ... Lead and mentor a team of call center supervisors overseeing inbound and outbound operations.

Ascensus

Bilingual Call Center Representative

Atlanta, GA · On-site

$19/hr

Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ... Note: For call center roles specifically, it is a requirement to either hardwire your equipment ...

Verida Inc

Call Center Manager (WI)

Villa Rica, GA · On-site

... reviews to drive continuous improvement. · Participate in daily, weekly, monthly, and annual ... volume call center or operations environments in regulated, service-driven settings, with ...

iTHINK Financial

Call Center Specialist I

Marietta, GA · On-site

$1.0K/day

Review, approve and process debit/credit card daily withdrawal limits up to $1,000.00. * Close ... Adhere to Member Identification guidelines for the Call Center to ensure member privacy and ...

iTHINK Financial

Call Center Specialist I

Marietta, GA · On-site

$1.0K/day

Review, approve and process debit/credit card daily withdrawal limits up to $1,000.00. * Close ... Adhere to Member Identification guidelines for the Call Center to ensure member privacy and ...

MCI Careers

Call Center Agent (Hiring Immediately)

Savannah, GA · On-site

$11.50 - $15.25/hr

Attend meetings and training and review all new training material to stay up-to-date on changes to ... POSITION OVERVIEW CALL CENTER AGENT (HIRING IMMEDIATELY) We are looking for call center agents to ...

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Showing results 21-40

All JobsCall Reviewer JobsCall Reviewer Jobs in Georgia

Call Reviewer information

See Georgia salary details

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How much do call reviewer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for call reviewer in Georgia is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $30.87 per hour, depending on experience, location, and employer.

What is a call reviewer?

A Call Reviewer listens to recorded phone calls to evaluate their quality, accuracy, and compliance with company policies or regulatory standards. They assess factors like customer service, script adherence, and professionalism. The role helps improve communication, identify training needs, and ensure consistency in customer interactions.

What are the key skills and qualifications needed to thrive as a call reviewer?

To thrive as a Call Reviewer, you need strong attention to detail, analytical listening skills, and familiarity with call center operations, often supported by prior experience in customer service or quality assurance. Knowledge of call recording software, CRM systems, and reporting tools is highly valuable, as well as any relevant quality assurance certifications. Excellent communication, impartiality, and the ability to provide constructive feedback are key soft skills for this position. These skills ensure objective and accurate call evaluations, contributing to continuous improvement and high standards within customer support teams.

What are the typical challenges faced by call reviewers and how can they be managed?

Call Reviewers often encounter challenges such as maintaining objectivity when evaluating a high volume of calls and providing consistent, actionable feedback across diverse team members. Managing potential biases and staying up-to-date with evolving company standards or scripts can require ongoing attention. Successful Call Reviewers address these challenges by relying on clear evaluation criteria, seeking regular training, and engaging in open communication with supervisors and agents. This approach helps them support the continuous development of call center staff while ensuring fairness and adherence to company quality standards.

What are the most commonly searched types of Call Reviewer jobs in Georgia?

The most popular types of Call Reviewer jobs in Georgia are:

What are popular job titles related to Call Reviewer jobs in Georgia?

For Call Reviewer jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Call Reviewer jobs in Georgia look for?

The top searched job categories for Call Reviewer jobs in Georgia are:

What cities in Georgia are hiring for Call Reviewer jobs?

Cities in Georgia with the most Call Reviewer job openings:

Call Reviewer jobs near you
Infographic showing various Call Reviewer job openings in Georgia as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 71% Full Time, 14% Part Time, 10% Contract, and 3% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,486 per year, or $25.2 per hour.

Call Center Manager

Stark Exterminators

Atlanta, GA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position Summary

We are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop the support team while ensuring customers receive timely and effective assistance.
Success in this role requires a leader who enjoys developing people, using data to solve problems, building strong partnerships across the organization, and creating an environment focused on accountability and exceptional service.

ABOUT OUR FAMILY OF BRANDS

We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.

As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.


What You'll Do
  • Lead, mentor, and develop a high-performing customer support team.
  • Provide ongoing coaching, feedback, and performance support to help employees succeed.
  • Oversee daily operations and ensure the team consistently meets service and performance expectations.
  • Establish and track key performance indicators that support department and organizational goals.
  • Ensure required continuing-education hours, licenses, and regulatory training are completed and properly documented. We would like to proceed with Option 2 please.
  • Analyze reporting, customer trends, and performance data to identify opportunities for improvement.
  • Turn performance data into clear recommendations and action plans.
  • Resolve escalated customer concerns while coaching employees through challenging situations.
  • Take ownership of team performance and hold employees accountable for established expectations.
  • Build strong relationships with operational leadership and cross-functional partners.
  • Improve communication and collaboration between the support center and other departments.
  • Lead the implementation of new technologies, tools, and processes that improve efficiency.
  • Identify opportunities to strengthen workflows and enhance the customer experience.
  • Promote a positive culture focused on ownership, teamwork, and continuous development.
What We're Looking For
  • 3 to 5 years of call center management experience
  • Experience managing, coaching, and developing a customer support team.
  • Strong knowledge of call center operations and performance management.
  • Experience identifying, creating, tracking, and reporting key performance indicators.
  • Strong reporting, data analysis, and problem-solving skills.
  • Experience using customer and operational data to improve service and performance.
  • Proven experience managing customer escalations and delivering effective resolutions.
  • Demonstrated success implementing new technologies, systems, or process improvements.
  • Excellent communication and relationship-building skills across departments.
  • Advanced Microsoft Office skills, particularly Excel.
  • Strong organization, prioritization, and time-management skills.
  • Ability to work independently and take ownership of department performance.

ARE YOU READY TO JOIN OUR TEAM?


If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! #ArrowExterminators

We are an Equal Opportunity Employer

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.


Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees. 

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