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Call Manager Jobs in Wisconsin (NOW HIRING)

TransPerfect

Manage call flow professionally, including respectfully intervening when clarification is needed * Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions

Evergreen

Home Health Nurse - Casual Call

Oshkosh, WI · On-site

$30.50 - $39/hr

The available position is on casual call basis, day time weekday hours. Responsibilities include ... Teaching the client and family members about proper care and effective management of medical ...

TransPerfect

Manage call flow professionally, including respectfully intervening when clarification is needed * Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions

Motorola

$75K - $85K/yr

The Emergency Call Handling (ECH) Field Engineer will report to the ECH Field Engineer Manager. The Field Engineer is ultimately accountable for the system being implemented based on the site design ...

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Call Manager information

See Wisconsin salary details

$29.8K

$64.4K

$110.5K

How much do call manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for call manager in Wisconsin is $64,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $75,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How much do call center managers make in the US?

Call center managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and the complexity of the call center operations, with some earning over $100,000 in senior roles or high-cost areas.

What are popular job titles related to Call Manager jobs in Wisconsin?

For Call Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Call Manager jobs in Wisconsin look for?

The top searched job categories for Call Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Call Manager jobs?

Cities in Wisconsin with the most Call Manager job openings:

Call Manager jobs near you
Infographic showing various Call Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,431 per year, or $31 per hour.

Retail Call Center Associate

Green Bay Packers, Inc.

Green Bay, WI • On-site

$14.50 - $16/hr

Temporary

Re-posted 20 days ago

Job description

Green Bay Packers Job Posting
JOB SUMMARY:
This position is responsible for servicing the daily operations of the Green Bay Packers Pro Shop Ecommerce Division.
JOB Responsibilities:
  • Responsible for answering incoming phone calls at our Call Service Center in a professional manner, taking orders over the phone and assisting customers with inquiries.
  • Responsible for customer courtesy calls through call-backs or referrals.
  • Responsible for being knowledgeable about the Green Bay Packers and other Lambeau Field businesses, as well as have an awareness of current events of the organization.
  • Responsible for other duties, such as check-in of new merchandise, picking and packing orders if the phones become slow.
  • Responsible for processing gift notes, scanning pick sheets, fulfilment of gift cards and other duties as assigned.
  • Responsible for assisting manager and supervisors with special projects as needed.

Qualifications:
  • Home game weekends and special events are required workdays. Retail store shifts may be necessary for assistance.
  • Position requires flexibility in scheduling. Availability must be at a minimum, 3 days a week including nights and weekends. Hours could range from 8 hours to 35 hours, depending on individual availability and our business needs.
  • Learn how to use Magento and NCR CounterPoint operating systems. Able to be comfortable using designated computer applications, including Word and Excel.
  • Ability to interact easily with customers, and work within time limitations during busy periods.
  • Able to have good communication and organizational skills, as well as legible handwriting.
  • Ability to work as part of a team to achieve Pro Shop goals.
  • Hours will range from 7:45am to 8:00pm, but may vary due to the Packers game schedule.

Supervised by:Pro Shop Manager, Assistant Managers, Coordinators, and Supervisor
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
All resumes submitted will be reviewed and selected qualified candidates will be contacted for an interview.

Apply