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Call Manager Jobs in Wisconsin (NOW HIRING)

Mr. Handyman

Call Center Office Manger

Mount Pleasant, WI · On-site

$16 - $21/hr

Minimum 5 years of previous experience in office management. * Minimum 5 years of previous experience in call center customer service. * Computer proficiency in Microsoft Office, Excel and Customer ...

1000 Methodist Le Bonheur Corp

WI · On-site

$75 - $110/hr

Troubleshoot issues related to Cisco Call Manager, Cisco Unity, Webex Calling, VoIP, call routing, and related UC platforms. * Help maintain reliable voice and collaboration services across health ...

Motorola Solutions

WI · On-site

$100 - $110/hr

As an Emergency Call Handling Project Manager, you will manage the full lifecycle of complex software and system integrations for critical public safety infrastructure. You will bring together ...

New

altaresourceshcm

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Strong organization and time management skills. Education & Experience * High school diploma or equivalent (GED, HSED) required. Post high school education is preferred. * Previous work experience in ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Strong organization and time management skills. Education & Experience * High school diploma or equivalent (GED, HSED) required. Post high school education is preferred. * Previous work experience in ...

Call 4 Health

WI · On-site

$52 - $68/hr

Licensed Practical Nurse (LPN) - Full-Time, Call Center Remote | Compact License Required The ... In this role, LPN will support Call4Health clients by efficiently managing Electronic Health ...

Fox

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Knowledgeable in telephony PBX / VOIP - Cisco Call Manager * Apple and/or HP Desktop/Laptop, HPE ProLiant and/or Dell Servers, Tablets and Smartphones, Cisco and/or Arista Switch Hardware Platforms

FOX News Network, LLC

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Knowledgeable in telephony PBX / VOIP - Cisco Call Manager * Apple and/or HP Desktop/Laptop, HPE ProLiant and/or Dell Servers, Tablets and Smartphones, Cisco and/or Arista Switch Hardware Platforms

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All JobsCall JobsCall Manager JobsCall Manager Jobs in Wisconsin

Call Manager information

See Wisconsin salary details

$29.8K

$64.4K

$110.5K

How much do call manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for call manager in Wisconsin is $64,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $75,700.00 per year, depending on experience, location, and employer.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How does a call manager work?

A call manager is a system or software used in telecommunications to control and route incoming and outgoing calls within an organization. It manages call flow, handles call features like forwarding and conferencing, and often integrates with VoIP or traditional phone networks, requiring knowledge of network protocols and sometimes certifications in telecommunication systems.

What job categories do people searching Call Manager jobs in Wisconsin look for?

The top searched job categories for Call Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Call Manager jobs?

Cities in Wisconsin with the most Call Manager job openings:

Call Manager jobs near you
Infographic showing various Call Manager job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $64,431 per year, or $31 per hour.

Call Center Office Manger

Mr. Handyman

Mount Pleasant, WI • On-site

$16 - $21/hr

Full-time

Retirement, PTO

Re-posted 18 days ago

Job description

Position: Office Manager
Job description: Support company operations by optimizing office and administrative processes, supervising office staff, scheduling work for technicians and customer service responsibilities
Skills/Qualifications:
  • Superior customer service
  • Supply management and inventory control
  • Staffing, supervision and delegation
  • Managing Processes and improvements
  • Developing standards
  • Computer literacy, specifically Microsoft Office
  • Negotiation Skills
  • Leadership
  • Oral and written Communication
  • Sales and customer relations
  • Organization and planning

Education/Experience:
  • Minimum 5 years of previous experience in office management.
  • Minimum 5 years of previous experience in call center customer service.
  • Computer proficiency in Microsoft Office, Excel and Customer relationship management software
  • Previous dispatching and construction experience a plus

Compensation: Pay is based on experience 401K, Paid time off and Holidays, Supplemental Benefits
Compensation: $16.00 - $21.00 per hour
For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.
Notice
Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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