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Call Manager Jobs in Wisconsin (NOW HIRING)

Call Center Representative

Neenah, WI ยท On-site

$16.50 - $20.50/hr

Alta Resources is looking for full-time and part-time call center representatives to provide ... Strong organization and time management skills. Education & Experience: * High school diploma or ...

Call Center Associate

Oshkosh, WI ยท On-site

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Call Center Agent

Oshkosh, WI ยท On-site

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Call Center Representative

Milwaukee, WI ยท On-site

$15.75 - $19.75/hr

Position Overview We are seeking a professional and customer-focused Call Center Representative to ... Ability to multitask and manage multiple customer interactions efficiently * Reliable, organized ...

Job Summary Call Center Operator (CCO) is responsible for operating a variety of systems to support ... patient families, management, and co-workers. - Maintains and updates a variety of records ...

Minimum 5 years of previous experience in office management. * Minimum 5 years of previous experience in call center customer service. * Computer proficiency in Microsoft Office, Excel and Customer ...

$19/hr

Management Level I This role requires being bilingual in Mandarin Chinese/English This is a ... Role Summary The Proxy Call Center Representatives handle inbound and outbound calls on various ...

Call Center Sales Agent

Oshkosh, WI ยท On-site

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Call Center Sales Agent

Oshkosh, WI ยท On-site

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

Call Center Sales Rep

Oshkosh, WI ยท On-site

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

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Call Manager information

See Wisconsin salary details

$29.8K

$64.4K

$110.5K

How much do call manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for call manager in Wisconsin is $64,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $75,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

What are Call Managers?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

How does a Call Manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.
What are popular job titles related to Call Manager jobs in Wisconsin? For Call Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Call Manager jobs in Wisconsin look for? The top searched job categories for Call Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Call Manager jobs? Cities in Wisconsin with the most Call Manager job openings:
Infographic showing various Call Manager job openings in Wisconsin as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $64,431 per year, or $31 per hour.

Call Center Representative

Limitless East Marketing

Milwaukee, WI โ€ข On-site

$15.75 - $19.75/hr

Full-time

Posted 27 days ago


Job description

Company Description

Swift 7 Consultants is a fast-growing consulting and customer solutions company dedicated to delivering exceptional client support and professional business services across multiple industries. We believe outstanding communication and strong customer relationships are the foundation of long-term success. Our team is built on professionalism, collaboration, and continuous growth, creating an environment where employees are encouraged to develop their skills and advance their careers.

Job Description

Swift 7 Consultants is seeking a motivated and professional Call Center Representative to join our growing team in Milwaukee, WI. In this role, you will serve as a key point of contact for customers, providing accurate information, resolving inquiries, and delivering a positive customer experience.

We are looking for individuals with excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment.

Responsibilities

  • Handle inbound and outbound customer calls professionally and efficiently
  • Provide information regarding products, services, and company policies
  • Resolve customer questions and concerns with accuracy and professionalism
  • Maintain detailed and organized customer records
  • Collaborate with team members and management to improve customer satisfaction
  • Follow company communication standards and operational procedures
  • Support daily call center operations and administrative tasks as needed
Additional Information
  • Competitive salary
  • Career growth opportunities
  • Professional development and training
  • Supportive and collaborative work environment
  • Full-time stable schedule
  • Modern and professional workplace environment
  • Opportunity to develop valuable communication and customer service skills