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Call Manager Jobs in Wisconsin (NOW HIRING)

Robert Half

Outbound Call Center Specialist

Green Bay, WI · On-site

$17 - $21/hr

Navigate multiple computer systems simultaneously while managing customer conversations. * Follow ... Previous experience in collections, call center operations, customer service, banking, healthcare, ...

EMPIRE HOME REMODELING INC

Call Center- Rehasher

Milwaukee, WI · On-site

$15.25 - $19.75/hr

Document all interactions, outcomes, and followup actions in CRM systems with accuracy. * Maintain retention KPIs, including save rate, call volume, and customer satisfaction metrics. * Identify ...

TEKsystems

Telecom Engineer

Neenah, WI · Hybrid

$45 - $55/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cisco Call Manager (CUCM) * Cisco CUBE * Enterprise Voice Administration and Support Preferred Qualifications * Experience with UCCE (Unified Contact Center Enterprise) * Experience with UCCX ...

Renuity

Call Center - Customer Service Agent (On-Site)

Madison, WI · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage all appointments generated through face-to-face sources and enter them into the CRM * Accurately document all call attempts, applying appropriate dispositions and detailed notes for each ...

Renuity

Call Center - Customer Service Agent (On-Site)

Madison, WI · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage all appointments generated through face-to-face sources and enter them into the CRM * Accurately document all call attempts, applying appropriate dispositions and detailed notes for each ...

TEKsystems c/o Allegis Group

Telecom Engineer

Neenah, WI · On-site

$45 - $55/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cisco Call Manager (CUCM) * Cisco CUBE * Enterprise Voice Administration and Support Preferred Qualifications * Experience with UCCE (Unified Contact Center Enterprise) * Experience with UCCX ...

Renuity

Call Center - Inside Sales Agent (On-Site)

Madison, WI · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage inbound and outbound calls in a fast-paced call center environment * Partner with scheduling teams to verify appointments and confirm with customers * Utilize pre-built scripts to engage ...

Renuity

Call Center - Inside Sales Agent (On-Site)

Madison, WI · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage inbound and outbound calls in a fast-paced call center environment * Partner with scheduling teams to verify appointments and confirm with customers * Utilize pre-built scripts to engage ...

Rogers Behavioral Health

Call Center Nurse

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Clinical disease management * Specific profiles (older adults, cognitive/developmental delays, etc.) * Medical equipment * Ongoing therapy needs * Eating Disorders * Addictions * Medical Condition(s ...

altaresourceshcm

Call Center Representative

Neenah, WI

$16.25 - $20.25/hr

Strong organization and time management skills. Education & Experience * High school diploma or equivalent (GED, HSED) required. Post high school education is preferred. * Previous work experience in ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.50 - $20.50/hr

Strong organization and time management skills. Education & Experience: * High school diploma or equivalent (GED, HSED) required. Post high school education is preferred. * Previous work experience ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Strong organization and time management skills. Education & Experience * High school diploma or equivalent (GED, HSED) required. Post high school education is preferred. * Previous work experience in ...

Fox

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Knowledgeable in telephony PBX / VOIP - Cisco Call Manager * Apple and/or HP Desktop/Laptop, HPE ProLiant and/or Dell Servers, Tablets and Smartphones, Cisco and/or Arista Switch Hardware Platforms

FOX News Network, LLC

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Knowledgeable in telephony PBX / VOIP - Cisco Call Manager * Apple and/or HP Desktop/Laptop, HPE ProLiant and/or Dell Servers, Tablets and Smartphones, Cisco and/or Arista Switch Hardware Platforms

Green Bay Packers

Retail Call Center Associate

Green Bay, WI · On-site

$14.50 - $16/hr

Responsible for answering incoming phone calls at our Call Service Center in a professional manner ... Responsible for assisting manager and supervisors with special projects as needed. Qualifications:

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Showing results 21-40

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Call Manager information

See Wisconsin salary details

$29.8K

$64.4K

$110.5K

How much do call manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for call manager in Wisconsin is $64,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $75,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How much do call center managers make in the US?

Call center managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and the complexity of the call center operations, with some earning over $100,000 in senior roles or high-cost areas.

What are popular job titles related to Call Manager jobs in Wisconsin?

For Call Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Call Manager jobs in Wisconsin look for?

The top searched job categories for Call Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Call Manager jobs?

Cities in Wisconsin with the most Call Manager job openings:

Call Manager jobs near you
Infographic showing various Call Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,431 per year, or $31 per hour.

Customer Care Call Center

Global Channel Management

Milwaukee, WI • On-site

$15.25 - $19.75/hr

Other

Re-posted 21 days ago

Job description

Customer Care Call Center

Milwaukee, WI, United States

$ 14.00 - 15.00 (US Dollar)

Or refer someone

About the Job

Customer Care Call Center needs one year in telephone customer service or related experience.

Customer Care Call Center requires:

  • Five days a week Monday - Friday. Eight (8) hour shifts between the hours of 7:55 AM to 5:00 PM. Overtime may be required.
  • High School diploma or GED
  • A minimum of one year in telephone customer service or related experience
  • Excellent communication skills
  • Knowledge of the use of PCs and related software
  • Experience in data entry (alpha and numeric) or with a 10-key calculator with minimal error ratio

Customer Care Call Center duties:

  • Responds to telephone inquiries and complaints using standard scripts and procedures
  • Answers questions regarding child support payments posting, payments disbursement, and account histories
  • Defines or resolves inquiries received either through written or telephone correspondence
  • Gathers information, researches/resolves inquiries and logs customer calls
  • Communicates appropriate options for resolution in a timely manner
  • Informs customers about services available and assesses customer needs
  • Maintains updated records and logs

Or refer someone

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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