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Call Manager Jobs in Nevada (NOW HIRING)

Nevada Health Centers I

CALL CENTER REPRESENTATIVE

Las Vegas, NV · On-site

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Position Summary The Call Center Representative supports the scheduling and general inquiries of ... Ability to manage time effectively Equal Opportunity Statement Nevada Health Centers will provide ...

UHS

Call Center Specialist

Sparks, NV · On-site

$17.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Specialist is responsible for answering incoming calls and scheduling patient ... IPM develops and manages multi-specialty physician networks and urgent care clinics which align ...

Diamond Resorts

Call Center Sales Representative

Las Vegas, NV

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Retirement

... management, fellow team members, and members. * Handles blended inbound and outbound calls ... or call center field required. LICENSES & CERTIFICATIONS Timeshare Sales License required ...

Virgin Hotels

Call Center Agent - PT

Las Vegas, NV · On-site

$14.50 - $19/hr

The Call Center Agent will be responsible for logging and distributing hotel guests, hotel ... This role will work closely with Room Reservations Manager to: * Receive internal and external ...

Virgin Hotels

Call Center Agent - PT

Las Vegas, NV · On-site

$14.50 - $19/hr

The Call Center Agent will be responsible for logging and distributing hotel guests, hotel ... This role will work closely with Room Reservations Manager to: * Receive internal and external ...

Diamond Resorts

Call Center Sales Representative

Las Vegas, NV · On-site

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Retirement

... management, fellow team members, and members. * Handles blended inbound and outbound calls ... call center field required. LICENSES & CERTIFICATIONS • Timeshare Sales License required ...

Virgin Hotels

Call Center Agent - PT

Las Vegas, NV · On-site

$14.50 - $19/hr

The Call Center Agent will be responsible for logging and distributing hotel guests, hotel ... This role will work closely with Room Reservations Manager to: * Receive internal and external ...

Nevada Pic A Part LLC

Car Buying Manager

Las Vegas, NV

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Manager will play a key role in driving customer satisfaction, leading a high-performing team, and contributing to departmental growth. This role requires a proactive, solution ...

Nevada Pic a Part

Car Buying Manager

Las Vegas, NV · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Manager will play a key role in driving customer satisfaction, leading a high-performing team, and contributing to departmental growth. This role requires a proactive, solution ...

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All JobsCall JobsCall Manager JobsCall Manager Jobs in Nevada

Call Manager information

See Nevada salary details

$30K

$65K

$111.5K

How much do call manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for call manager in Nevada is $65,002.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $76,400.00 per year, depending on experience, location, and employer.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How does a call manager work?

A call manager is a system or software used in telecommunications to control and route incoming and outgoing calls within an organization. It manages call flow, handles call features like forwarding and conferencing, and often integrates with VoIP or traditional phone networks, requiring knowledge of network protocols and sometimes certifications in telecommunication systems.

What are the most commonly searched types of Call jobs in Nevada?

The most popular types of Call jobs in Nevada are:

What are popular job titles related to Call Manager jobs in Nevada?

For Call Manager jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Call Manager jobs in Nevada look for?

The top searched job categories for Call Manager jobs in Nevada are:

What cities in Nevada are hiring for Call Manager jobs?

Cities in Nevada with the most Call Manager job openings:

Call Manager jobs near you
Infographic showing various Call Manager job openings in Nevada as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $65,002 per year, or $31.3 per hour.

CALL CENTER REPRESENTATIVE

Nevada Health Centers I

Las Vegas, NV • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 hours ago

Job description


Position Summary

The Call Center Representative supports the scheduling and general inquiries of patients through incoming/outgoing calls.

Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:

  • Competitive compensation, with annual merit increases
  • Company sponsored PPO medical plan and buy-up option, vision and dental plans
  • 403(b) retirement plan with employer match
  • Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday
  • Company paid life/AD&D and long term disability policies
Essential Duties and Responsibilities
  • Provides exceptional customer service to both internal and external customers
  • Monitors and directs incoming and outgoing calls in a timely manner
  • Schedules, reschedules, cancels, and confirms appointments accurately
  • Coordinates walk-ins and triaging with clinic staff
  • Blocks provider schedules as requested by call center and/or clinic supervisor
  • Answers general inquiries regarding clinic services and hours, informs patients about sliding fee programs and insurance eligibility
  • Completes appropriate patient documentation in electronic medical records.
  • Follows all policies and procedures and appropriately report concerns and patient issues as well as procedures for personal requests.
  • Alerts for ways to improve customer service, improve patient flow
  • Attend required meetings and participate in committees as requested.
Required Qualifications
  • High school diploma or general education degree (GED)
  • 6 months experience in a customer service role
  • Strong communication skills including written and verbal communication
Preferred Qualifications
  • English/Spanish fluency
  • Demonstrated proficiency with computer programs and data entry, experience with Electronic Health Records highly preferred
  • Previous experience using a multi-line phone system
  • Ability to manage time effectively
Equal Opportunity Statement

Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identify and expression or any other category protected by law.

Americans with Disabilities Act (ADA) Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.