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Call Manager Jobs in Florida (NOW HIRING)

Soni Family Practice

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

Call Center Manager Job Summary: The Call Center Specialist is responsible for managing high-volume inbound and outbound patient communications across SFP Health Group entities. This role supports ...

SFP Health Group

Call Center Specialist

Clermont, FL

$15 - $18.75/hr

Call Center Manager Job Summary: The Call Center Specialist is responsible for managing high-volume inbound and outbound patient communications across SFP Health Group entities. This role supports ...

thehivecareers.co

Call Centre Manager

Miami, FL · On-site

The call center manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques ...

MTM LLC

Call Center Manager

Miami, FL

The Director of Call Center will oversee the entire call center operation, managing a team of sales agents responsible for generating new business and driving sales over the phone. You'll be ...

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Call Manager information

See Florida salary details

$22K

$47.7K

$81.8K

How much do call manager jobs pay per year?

As of May 28, 2026, the average yearly pay for call manager in Florida is $47,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $56,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

How does a Call Manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

What are Call Managers?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.
What are the most commonly searched types of Call jobs in Florida? The most popular types of Call jobs in Florida are:
What are popular job titles related to Call Manager jobs in Florida? For Call Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Call Manager jobs in Florida look for? The top searched job categories for Call Manager jobs in Florida are:
What cities in Florida are hiring for Call Manager jobs? Cities in Florida with the most Call Manager job openings:
Call Manager jobs near you
Infographic showing various Call Manager job openings in Florida as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $47,702 per year, or $22.9 per hour.

Call-by-Call Manager / Install Coordinator

Lickety-Split

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 6 days ago

Job description

Why Join Lickety Split?

At Lickety Split, we believe in delivering top-tier service at lightning speed! As a rapidly growing company, we are looking for a Call-by-Call Manager / Install Coordinator to ensure our installation operations run smoothly, efficiently, and with an exceptional customer experience. If you're a highly organized leader who thrives in a fast-paced environment and enjoys problem-solving, this is the role for you!

What You'll Do:

✅ Call-by-Call Management

  • Oversee and coordinate the daily workflow of installations.
  • Assign and dispatch jobs efficiently to technicians, ensuring optimal route planning.
  • Monitor job progress and provide real-time updates to customers and internal teams.
  • Support field technicians by troubleshooting challenges and providing solutions on the fly.

✅ Installation Coordination

  • Schedule and confirm installation appointments, ensuring seamless execution.
  • Work closely with customers to keep them informed and manage expectations.
  • Coordinate materials, equipment, and resources needed for installations.
  • Ensure all necessary permits and documentation are in place for each job.

✅ Performance & Customer Satisfaction

  • Track key performance metrics, technician efficiency, and job completion rates.
  • Proactively identify bottlenecks or delays and implement solutions.
  • Maintain strong communication between sales, operations, and field teams.
  • Follow up with customers post-installation to ensure satisfaction and address concerns.
What We’re Looking For:

✔ Experience in dispatching, coordination, or operations (HVAC, plumbing, or electrical experience preferred).
✔ Strong problem-solving skills and ability to make quick, effective decisions.
✔ Excellent organizational and multitasking abilities.
✔ Ability to thrive in a fast-paced, high-pressure environment.
✔ Tech-savvy with experience using scheduling/dispatch software.
✔ A customer-first attitude with strong communication skills.

What We Offer:

Competitive Pay
Growth Opportunities in a Fast-Growing Company
Health, Dental & Vision Insurance
Paid Time Off & Holidays

If you're a detail-oriented leader who can handle the moving pieces of a busy install schedule, we want to hear from you! Join Lickety Split Air, Plumbing, and Electric and be part of a team that values speed, precision, and customer excellence!

Lickety Split is an Equal Opportunity Employer

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