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Call Manager Jobs in Colorado (NOW HIRING)

Call Center Rep - Temporary

Loveland, CO ยท On-site

$15 - $19.50/hr

Our Ops Manager has over 20 years of pension benefits and customer service experience comprising of ... As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and ...

Call Center Agent

Alamosa, CO ยท On-site

$13.50 - $17.75/hr

Manage large amounts of inbound and outbound calls in a timely manner Identify customers' needs, clarify information, and route calls accordingly Assist customers with account related questions and ...

Showing results 41-60

Call Manager information

See Colorado salary details

$31K

$67.1K

$115.1K

How much do call manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for call manager in Colorado is $67,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $78,900.00 per year, depending on experience, location, and employer.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How does a call manager work?

A call manager is a system or software used in telecommunications to control and route incoming and outgoing calls within an organization. It manages call flow, handles call features like forwarding and conferencing, and often integrates with VoIP or traditional phone networks, requiring knowledge of network protocols and sometimes certifications in telecommunication systems.

What are the most commonly searched types of Call jobs in Colorado?

The most popular types of Call jobs in Colorado are:

What are popular job titles related to Call Manager jobs in Colorado?

For Call Manager jobs in Colorado, the most frequently searched job titles are:

What cities in Colorado are hiring for Call Manager jobs?

Cities in Colorado with the most Call Manager job openings:

Infographic showing various Call Manager job openings in Colorado as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $67,122 per year, or $32.3 per hour.

Voice and Hardware Systems Engineer - TS/SCI with Poly

Colorado Psychiatric

Colorado Springs, CO โ€ข On-site

$70 - $126/hr

Other

Medical, Retirement, PTO

Posted 15 days ago


Job description

The National Solutions Sector at Leidos has an opening for a Voice and Hardware Systems Engineer to support a clientโ€™s requirements in a challenging and dynamic setting located at Schriever SFB. The successful candidate will be required to execute, refine, and supervise the processes and procedures of Voice System/Hardware Engineering operations in a purpose-built enterprise environment throughout the operational lifecycle of customer directed mission applications. The VS/HW Engineer will work in a highly collaborative environment with teammates, key stakeholders and the Government customer to ensure mission continuity and support to the IC community.

Qualified applicants must be able to perform efficiently under dynamic conditions and skillfully navigate continually evolving priorities, facilitating reliable and consistent mission application systems engineering in a complex computing environment. Applicants will exercise comprehensive technical Systems Engineering knowledge in order to meet or exceed prescribed Performance Requirements Standards (PRS). Through the application of deep technical and critical thinking skills, expert knowledge, and highly innovative approaches to resolving complex problems, the ideal candidate will be integral to ensuring the uninterrupted performance and stability of mission processors and their associated Voice Systems Engineering support.

Primary Roles & Responsibilities:
  • Provide system level engineering support mission critical IT systems, related telecommunications trunk circuits, voicemail and telephone instrument units.
  • Ensures the availability of mission critical launch communications systems through proactive Tier 2 hardware maintenance
  • Updates or creates knowledge articles to allow Tier 1 to resolve without escalation to Tier 2
  • Performs daily system checks for alerts or degradation of service or system
  • Provide systems engineering support to enterprise voice over IP (VoIP) phone systems including Cisco VoIP phone units, voicemail and Call Manager System.
  • Provide consistent execution of Voice availability and reliability through the direction of proactive engineering methodologies and request fulfillment activities
  • Develop and implement technical solutions through deep analysis and understanding of impact to the end-product/solution
  • Ensures the availability of mission critical launch communications systems through proactive voice systems IT systems engineering
  • Performs incident and problem management to resolve or escalation issues in order to restore service
  • Supports configuration management and change management activities
Basic Qualifications:
  • U.S. Citizen with an active TS/SCI with Polygraph
  • Requires BS and 2+ years of prior relevant experience or Masters with less than 2 years of prior relevant experience. Additional experience can be considered in lieu of a degree.
  • Current DoD 8570 certification applicable to the position (typically Security+)
  • Must understand complex, classified, mission specific communications infrastructure and technology that specifically supports US strategic launch capabilities
  • Requires Launch or mission operations experience
  • Experience performing voice systems engineering on mission critical systems
  • Understand mission critical desktop and communications hardware and software
  • Experience supporting configuration management, change management and service transition
  • Excellent verbal and written communication skills
  • Proven ability to work collaboratively and constructively as part of a team
  • Must be willing to perform call-in support as required
Preferred Qualifications:
  • Strong Analytical skills
  • SharePoint, ServiceNow
  • ITIL Foundations certification

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

August 5, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $69,550.00 - $125,725.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidosโ€™ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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