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Call Manager Jobs in Colorado (NOW HIRING)

Enstrom

Seasonal Call Center Representative

Grand Junction, CO · On-site

$15 - $19.50/hr

As a Seasonal Call Center Representative at Enstrom Candies, you'll be a key part of delivering the ... DUTIES AND RESPONSIBILTIES: 1. Manage large amounts of inbound calls by answering incoming phone ...

ClearanceJobs

Call Center Representative Jobs

Golden, CO · On-site

$17 - $19/hr

Requesting and managing office and warehouse supplies * Filing, documentation, and record retention ... Operate standard office and call center equipment, including computers, phone systems, printers ...

New

Serco

Call Center Rep - Temporary

Loveland, CO · On-site

$15 - $19.50/hr

Our Ops Manager has over 20 years of pension benefits and customer service experience comprising of ... As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and ...

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Call Manager information

See Colorado salary details

$31K

$67.1K

$115.1K

How much do call manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for call manager in Colorado is $67,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $78,900.00 per year, depending on experience, location, and employer.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How much do call center managers make in the US?

Call center managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and the complexity of the call center operations, with some earning over $100,000 in senior roles or high-cost areas.

What are the most commonly searched types of Call jobs in Colorado?

The most popular types of Call jobs in Colorado are:

What job categories do people searching Call Manager jobs in Colorado look for?

The top searched job categories for Call Manager jobs in Colorado are:

What cities in Colorado are hiring for Call Manager jobs?

Cities in Colorado with the most Call Manager job openings:

Call Manager jobs near you
Infographic showing various Call Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $67,122 per year, or $32.3 per hour.

Bilingual Call Center Representative

Peak Dental Services

Colorado Springs, CO • On-site

$18 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Peak Dental Services rating

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Bilingual Call Center Representative

Join our growing team at Peak Dental Services! Are you ready for an exciting career in customer service where you can make a real difference every day? Peak Dental Services is rapidly expanding, and we're looking for an enthusiastic Bilingual Call Center Representative to join our dynamic team full-time!

At Peak Dental Services, we believe in creating a supportive, inclusive work environment where you can thrive! We're a rapidly growing dental network with a clear vision for the future, and we need dedicated team members like YOU to help us reach our goals.

Schedule: Monday - Friday, 8:30 AM - 5:00 PM

Compensation: $18-$19/hr depending on experience

Benefits: We offer a robust benefits package that includes medical, dental, vision, PTO, paid holidays, 401k matching, short-term disability, long-term disability, life insurance, and EAP.

What You'll Do:

  • Answer inbound calls from new and existing patients
  • Schedule appointments and coordinate communication between offices and staff
  • Assist patients by answering questions, transferring calls, and updating account information
  • Work with multiple dental systems to efficiently manage appointment schedules
  • Maintain call quality standards and meet call center KPIs
  • Demonstrate exceptional customer service at all times, ensuring every patient feels valued

Qualifications:

  • 1+ years of recent experience as a Call Center Representative or in an administrative role
  • Bilingual in Spanish and English
  • Minimum typing speed of 40 WPM
  • Medical setting experience is a plus but not required
  • Strong written and verbal communication skills
  • A passion for customer service and helping others!

Pay Range: USD $18.00 - USD $19.00 /Hr.

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