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Call Listener Jobs in Tyler, TX (NOW HIRING)

Pizza Hut

Job Details

Mineola, TX · On-site

That's right, we'll pay you to cruise around in your mobile office - your car - listening to your own tunes and delivering great pizza - and pasta. What more could you want. Independence, good music ...

Willow Bridge

Maintenance Technician

Tyler, TX · On-site

We create places people want to call home - starting with you. With decades of proven success ... We value people who lead by listening, communicate with clarity, and take initiative to find better ...

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Call Listener information

See Tyler, TX salary details

$10

$16

$23

How much do call listener jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call listener in Tyler, TX is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What are popular job titles related to Call Listener jobs in Tyler, TX? For Call Listener jobs in Tyler, TX, the most frequently searched job titles are:
What job categories do people searching Call Listener jobs in Tyler, TX look for? The top searched job categories for Call Listener jobs in Tyler, TX are:
What cities near Tyler, TX are hiring for Call Listener jobs? Cities near Tyler, TX with the most Call Listener job openings:
Call Listener jobs near you

Job Details

Pizza Hut

Mineola, TX • On-site

Full-time, Part-time, Other

PTO

Re-posted 11 hours ago

Pizza Hut rating

4.5

Company rating: 4.5 out of 10

Based on 1,440 frontline employees who took The Breakroom Quiz

19th of 20 rated casual dining restaurants

Job description

Earn cash the easy way. Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut. That's right, we'll pay you to cruise around in your mobile office - your car - listening to your own tunes and delivering great pizza - and pasta.

What more could you want. Independence, good music and great food - with tips. Sound good.

Besides your smile, energy and reliable set of wheels, here's what you'll need for this job: Job skills/requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But here are a few skills you should have from the get-go, as well as some requirements: A clean driving record: If you're on a first name basis with the people at traffic court, this probably isn't the right job for you. Safety is our priority.

You'll also need a valid driver's license, insurance and reliable vehicle. Friendly demeanor: Smile, tell a joke - treat our customers like you would your family and friends. Think of it this way - a smile and a kind word can mean the difference between a wallet full of tips and just some extra change for your cup holder.

Keen sense of direction: You should know how to read a map and find your way around your delivery area. Think of all of the short cuts you'll learn. Age restrictions: Our delivery drivers need to be at least 21 years old .

Dress the part: We'll provide you with a uniform. We just ask that you keep it clean and come to work wearing it. Just a few more things: You'll need some basic math skills, the desire to work as part of a team and enthusiasm for learning.

If you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you. Apply today. This Company Describes Its Culture as: Stable -- traditional, stable, strong processes Team-oriented -- cooperative and collaborative Delivery Location Type: Residential Commercial This Job Is: A job for which military experienced candidates are encouraged to apply Open to applicants who do not have a high school diploma/GED A "Fair Chance" job (you or the employer follow Fair Chance hiring practices when performing background checks) A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more A good job for someone just entering the workforce or returning to the workforce with limited experience and education A job for which all ages, including older job seekers, are encouraged to apply Vehicle Provided: No Work Remotely No This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction Job Types: Part-time, Full-time Benefits: Flexible schedule Mileage reimbursement Paid time off Paid training Shift: 8 hour shift Day shift Night shift Work Days: Holidays Monday to Friday Weekend availability Work Location: In person.

What Pizza Hut employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Pizza Hut

Sourced by ZipRecruiter

At Pizza Hut, we don’t just make pizza. We make people happy. Pizza Hut was built on the belief that pizza night should be special, and we carry that belief into everything we do. With more than 60 years of experience under our belts, we understand how to best serve our customers through tried and true service principles: We create food we’re proud to serve and deliver it fast, with a smile.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

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