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Call Listener Jobs in Reno, NV (NOW HIRING)

PLACE

Real Estate Agent

Reno, NV · On-site

$75K - $250K/yr

Commit to weekly 1:1 coaching session, weekly trainings and Partner Call * Consult with sellers ... You are excellent at building rapport, listening to the needs of others and identifying solutions.

Mishimoto

Customer Experience Specialist

Sparks, NV · On-site

$18.25 - $22.75/hr

Every day, with every call, they create an experience that shapes our reputation in the community ... Support sales by listening to customers' needs and suggesting appropriate products that will make ...

Carmax

Sales Consultant - Full Time

Reno, NV · On-site

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

Carmax

Sales Consultant - Full Time

Reno, NV · On-site

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

CarMax, Inc.

Sales Consultant - Full Time

Reno, NV · On-site

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

Meruelo Group

IT NetComm Engineer - Full Time

Reno, NV · On-site

Knowledgeable with call recording, call forwarding, ACD, phone trees, 12-16 button phones and call back systems. Ability to listen and respond to client and management inquiries in a positive and ...

Five Star Solutions

Member Support Specialist

Reno, NV · Remote

$14/hr

Minimum 1 year of customer service, call center, support, or case management experience preferred. * Strong verbal and written communication skills. * Excellent active listening skills. * Strong ...

Five Star Solutions

Member Support Specialist

Reno, NV · Remote

$14/hr

Minimum 1 year of customer service, call center, support, or case management experience preferred. * Strong verbal and written communication skills. * Excellent active listening skills. * Strong ...

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All JobsCall Listener JobsCall Listener Jobs in Reno, NV

Call Listener information

See Reno, NV salary details

$10

$17

$24

How much do call listener jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for call listener in Reno, NV is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by Call Listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a Call Listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a Call Listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What are popular job titles related to Call Listener jobs in Reno, NV? For Call Listener jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Call Listener jobs in Reno, NV look for? The top searched job categories for Call Listener jobs in Reno, NV are:
What cities near Reno, NV are hiring for Call Listener jobs? Cities near Reno, NV with the most Call Listener job openings:
Call Listener jobs near you
Infographic showing various Call Listener job openings in Reno, NV as of June 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.
Real Estate Agent

Real Estate Agent

PLACE

Reno, NV • On-site

$75K - $250K/yr

Full-time

Posted 16 days ago

Job description

Summary
You have the opportunity to be surrounded by and learn from and grow with the top 20% of real estate professionals in North America. Come grow with us as a Real Estate Agent. We have a proven path and will provide you with the models, systems, tools, coaching, training and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, health benefits, growth share, vesting and investing.
Responsibilities
  • Graduate from PLACE Launch
  • Execute PLACE lead generations systems weekly
  • Consult with buyers, convert with signed buyer agreements and identify homes
  • Negotiate offers on behalf of your sellers and buyers
  • Track tasks and activities in PLACE Technology
  • Conduct two open houses monthly
  • Convert prospecting and lead generation activities to appointments
  • Participate in weekly script practice per team standards
  • Participate in team activities per team standards
  • Commit to weekly 1:1 coaching session, weekly trainings and Partner Call
  • Consult with sellers, convert to listings and market home
  • Demonstrate expertise on pricing strategies, staging and other listing related services
Qualifications
You are an intrinsically motivated sales professional with a competitive spirit. You are excellent at building rapport, listening to the needs of others and identifying solutions. Prospecting and lead generation are your strength zones. Overcoming objections comes naturally. You are a strong communicator and committed to service.
  • Team player
  • Licensed real estate professional
  • 2+ years' of real estate sales experience
  • Strong written and verbal communication skills
  • Learning based, growth-minded
  • Organized
  • Willingness to learn scripts and dialogues
  • Excellent time management skills
About-our-team
At Place Reno we empower our real estate agent partners to be market experts for their sphere of influence & their communities so they may build wealth to fund their families best life.

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