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Call Listener Jobs in Myrtle Beach, SC (NOW HIRING)

Sales Associate

Myrtle Beach, SC

$12.50 - $17/hr

By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Sales Associate

Myrtle Beach, SC · On-site

$12.50 - $17/hr

By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Showing results 41-47

Call Listener information

See Myrtle Beach, SC salary details

$9

$16

$22

How much do call listener jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call listener in Myrtle Beach, SC is $16.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What cities near Myrtle Beach, SC are hiring for Call Listener jobs? Cities near Myrtle Beach, SC with the most Call Listener job openings:

Mobile Light/Medium Mechanic I

Cox Communications, Inc.

Myrtle Beach, SC • On-site

$23 - $31.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Cox Communications rating

8.3

Company rating: 8.3 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

18th of 97 rated telecommunications companies


Job description

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Mobile Light Medium Tech I - Non-DOT (Flag)

Management Level

Individual Contributor

Flexible Work Option 

Can work remotely but need to live in the specified city, state, or region

Travel %

Yes 100% of the time

Work Shift

Variable

Job Description

*** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3to 317-597-8130 ***

CoxFleetkeepsyour fleet moving.

Headquarteredin Indianapolis,CoxFleethasgrown to become one of the largest fleet maintenance companies in the country.

Cox Fleetis the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers.Cox Fleetalso services customersutilizingits 50+ nationwide servicecenters;each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-housecall-centerand provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

JOB SUMMARY

Cox Fleetis currently hiring aLight/Medium Duty Automotive Technicianto join our recentlyacquiredcompany,Corcoran Fleet Services,to support our combined future growth.Ifyou'relooking for a new place to call home, we would love to talk with you. TheLight/Medium Duty Automotive Technicianwillbe responsible forperforming Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, licensed DOT inspections, and other duties as assigned at our customer locations.Light/Medium Duty Automotive Techniciancontinues to learnadditionaladvanced mechanical skills and diagnostic Techniques. A successfulLight/Medium Duty Automotive Techniciancomplies withall company policies and achieveshigh levelperformance metrics.

  • You will work on various light/medium duty vehicles such as F150, F250, and F350, including some specialtyequipmentetc.

  • Travel isrequired100% of the time. This position will service multiple customers in your area and around the state, depending on customer concentration.

  • A rotating schedule of Mon-Fri the first week and Mon-Sat the second week(Home every day)

  • This is aFlat RatePosition with abundance of work available.

DUTIES

  • Always follow andcomply withsafe operating practices and procedures.

  • Travel to and perform work at customerlocation, with most of the work performed outside.

  • Perform scheduled preventative maintenance ("PM"), DOT Inspections and follow up repairs on light and medium vehicles in the field.

  • Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment.

  • Use hand tools, precision instruments, as well as some Diesel tools, lifts, and jacks.

  • Perform minor adjustment and repairs onvarious typesof customer vehicles, trucks, and equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Engines (gas only), Transmissions (manual and automatic) etc.

  • Diagnose, adjust, and repair various types of vehicles, trucks, and equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas only), Transmissions (manual and automatic), Clutches, Differentials, etc.

  • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as scanners and pressure gauges.

  • Identifyproblems,determineaccuracy and relevance of information, using sound judgment to generate and evaluate alternatives.

  • Independentlydeterminingparts required for each job, ordering, and picking up the parts for installation.

  • Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations,to includeOSHA, EPA, and DOT.

  • Document according to company standards and upload pictures of work performed, parts used, and all findingsobservedon Repair Orders ("RO") using company provided cellphone and on paper.

  • Accurately complete DOT forms and all other forms of documentation in a timely fashion, as applicable.

  • Maintain a clean and safe work environment.Assistin cleanup at the end of each day for tools, parts, and equipment.

  • Apply knowledge that isacquiredthrough formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job.

  • Work withsupportteam to assess customer needs, provide information orassistance,resolvingtheir problems, orsatisfyingtheir expectations.

  • Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.

  • Act with integrity,demonstratehonestyand keep commitments. Behave in a consistent manner, keeping sensitive information confidential and adhering to ethical and professional standards.

  • Maintaina high levelof productivity and be able to work within or close to most Standard Repair Times.

  • Communicate with support team in corporate offices to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.

  • Participate and complete all-in companyrequiredsafety training.

  • Maintain assigned servicevehicle, conduct safetychecksand daily pre/post trip inspections.

  • Adhere to company policies, processes, and procedures.

REQUIREMENTS

  • High School Diploma or GED preferred.

  • Safe drivers needed; valid driver's licenserequired.

  • Possess and supply a set of hand tools necessary to perform required job duties.

  • Minimum of one (1) year of experience as an Automotive Technician on light/medium vehicle repair or equivalent combination of technical education/certifications/skill/experiences.

  • 2 years of equivalent experience in a similar capacity Technician role.

  • Participate in and complete all-in company required training.

SKILLS & ABILITIES

  • Understand the implications ofnew informationfor both current and future problem-solving and decision-making.

  • Ability to lift, bend, climb, stand, and walk forlong periodsof time; ability to perform moderately heavy laboring work

  • Ability to exert oneself physically overlong periodsof time without tiring, which may include performing repetitive tasks.

  • Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups.

  • Ability todeterminethe type of tools and equipment needed.

  • Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.

  • Use logic and reasoning toidentifythe strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

WHYCox Fleet?

  • Flag Roles:

    This position offers productionbased pay, meaning compensation is determined by the tasks performed. Pay ranges from $20.10 to $30.10 per flag hour based on location. The position may also be eligible for additional compensation, which may include commission (annual, monthly, etc.) and/or an incentive program.

  • Technical trainingprovidedto advance your career.

  • Dedicated career path - 'Over 50% of our front-line managers are promoted from within'.

Benefits

Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.




What Cox Communications employees say

Pay

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Cox Communications logo

About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US