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Call Listener Jobs in Mandeville, LA (NOW HIRING)

Complete call reports monthly and quarterly. * Complete internal employee job transitions and ... Active Listening - Giving full attention to what other people are saying, taking time to understand ...

... listening to their responses • Understands and complies with federal, state, and local ... call-in customers on assigned floor days • Demonstrates new and used trucks to customers (may ...

Medical Assistant II-Full Time

Amite, LA · On-site

$16 - $20.75/hr

Communicate effectively by expressing ideas clearly, actively listening and always following ... Call patients with results of test and let them know further imaging. specialist appointments are ...

Meets with client families to listen and arrange personalized memorial services. * Ensures all ... Works on-call/first call, as needed. * Utilizes systems to review merchandise options, enter ...

Meets with client families to listen and arrange personalized memorial services. * Ensures all ... Works on-call/first call, as needed. * Utilizes systems to review merchandise options, enter ...

Medical Assistant II-Full Time

Amite, LA · On-site

$16 - $20.75/hr

Communicate effectively by expressing ideas clearly, actively listening and always following ... Call patients with results of test and let them know further imaging. specialist appointments are ...

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

... call home. * Negotiation - leverage tried and true scripts and techniques to negotiate offers on ... You are excellent at building rapport, listening to the needs of others, and identifying solutions.

Showing results 21-40

Call Listener information

See Mandeville, LA salary details

$9

$16

$22

How much do call listener jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call listener in Mandeville, LA is $16.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.31 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What are popular job titles related to Call Listener jobs in Mandeville, LA?

For Call Listener jobs in Mandeville, LA, the most frequently searched job titles are:

What cities near Mandeville, LA are hiring for Call Listener jobs?

Cities near Mandeville, LA with the most Call Listener job openings:

Infographic showing various Call Listener job openings in Mandeville, LA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 16% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,540 per year, or $16.1 per hour.

RAD TECH/CLINIC - NORTH OAKS URGENT CARE-WALKER

North Oaks Health System

Hammond, LA • On-site

Per diem

Re-posted 7 days ago


North Oaks Health System rating

8.7

Company rating: 8.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Status: PRN - As Needed
Shift: PRN- hours and clinic location varies depending on the needs of the clinic's
Exempt: No
Summary:
Operate radiology equipment to make clinical diagnostic X-Ray films and perform routine diagnostic procedures according to established standards and practices. Perform basic patient triage and assist patients to and from the examination rooms. Assist with direct patient care and clerical duties associated with all aspects of patient care within the clinic setting.
Other information:
:1. Previous experience as a Radiologic Technologist preferred. Previous Medical Assistant experience preferred.2. Specialized or Technical Education Required:Current ARRT certification required. Current LA State Board of Radiological Technologist license required. Graduate of an accredited program in radiological technology required.BLS required.3. Manual or Physical Skill Required:Must be capable of performing all areas of skills required in the day-to-day management of department operations and services.4. Physical Effort Required:Strength: LightPush: FrequentlyPull: FrequentlyCarry: FrequentlyLift: FrequentlySit: OccasionallyStand: FrequentlyWalk: Frequently
Responsibilities:
1. Perform X-Ray images of specified body areas/parts as in compliance with physician orders maintaining established procedures and policy.2. Provide appropriate patient preparation for X-Ray procedures.3. Determine proper voltage and current and desired exposure time. Arrange, attach or adjust immobilization devices to ensure precise patient positioning, immobilization and comfort. Adjust lead shield and protective equipment to prevent radiation exposure to unaffected parts of the body. Direct ancillary personnel to a radiation free area, or provide suitable radiation protection. Ensure appropriate equipment set-up and cassette selection. Ensure equipment is appropriately located to provide the best quality and precise images.4. Process images utilizing CR and edit and verify all studies in PACS in a timely manner.5. Call patients from the waiting area in the order their chart becomes available. Obtain and record patient's weight, height and vitals and escort patient to examination room and continue preparing the patient for the physician encounter. Document and graph on growth chart as appropriate and according to policy.6. Obtain and record vital signs, medications the patient is currently taking and chief complaint(s) and document in the patient's medical record. Responsible for Pain Assessment and Master Problem List documentation. Reassess and document as directed. Responsible for patient education and documentation.7. Assist physician with patient examination and procedures, inclusive of set-up.8. Reassess and document as directed.9. Administer injections, perform phlebotomy, EKG's, respiratory testing/treatment, as ordered by physician.10. Assist with aseptic and sterile dressing application.11. Issue physician's excuse for school/work. Make copy of excuse and place in patient's chart12. Serves as PCMH team member as appropriate for clinic designation.13. Assist with stocking and maintaining supplies in the patient care areas.14. Assist with the washing, identifying and returning of instruments to Sterile Services Department for sterilization.15. Perform DOT and non-DOT drug screen and breath alcohol tests, if applicable.16. Assist with the processing of employee medical information and test results to the client in expeditious, accurate, comprehensive, and confidential manner. Assist all clients with attaining any required medical information.17. Assist with the collection and preparation for transport of patient specimens in accordance with Universal Precaution Policy, clinic and laboratory requirements.18. Assist with cleaning the patient treatment area after the patient visit is completed.19. Perform waived laboratory testing as ordered. (Refer to clinic specific laboratory policy and procedure manual)20. Perform daily quality control and clinic checklist functions as assigned. (Refer to clinic specific policy and procedure manual.)21. Attention to patient's/significant other's psychosocial needs by appropriate social interaction.22. Assist physicians and other staff members, as needed.23. Call in medication refills and return calls in response to patient's messages as directed by a physician.24. Schedule hospital tests as directed by a physician. Obtain proper pre-authorization as required. Ensure procedures meet medical justification, if applicable, or have an ABN signed.25. Call patients regarding test results as directed by a physician.26. Assist in the retrieval, logging and stocking of sample medications.27. Communicate effectively by expressing ideas clearly, actively listening and always following appropriate channel of communication. Demonstrate responsiveness to others ensuring a complete follow up on matters requiring additional attention.28. Follow any other job related instructions and perform any other job related duties as requested by department management.29. Consistently attend monthly staff meetings.30. Follow North Oaks Health System's compliance programs and federal and state regulatory guidelines

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