SW Home Care
Gainesville, FL · On-site
Whether you're granting an end-of-life wish or simply listening to a patient's stories at their ... You will spend most of your time caring for hospice patients wherever they call home, which may be ...
Gainesville, FL · On-site
Whether you're granting an end-of-life wish or simply listening to a patient's stories at their ... You will spend most of your time caring for hospice patients wherever they call home, which may be ...
Gainesville, FL · On-site
Whether you're granting an end-of-life wish or simply listening to a patient's stories at their ... You will spend most of your time caring for hospice patients wherever they call home, which may be ...
Gainesville, FL · On-site
Whether you're granting an end-of-life wish or simply listening to a patient's stories at their ... You will spend most of your time caring for hospice patients wherever they call home, which may be ...
Gainesville, FL · On-site
Whether you're granting an end-of-life wish or simply listening to a patient's stories at their ... You will spend most of your time caring for hospice patients wherever they call home, which may be ...
Gainesville, FL · On-site
Whether you're granting an end-of-life wish or simply listening to a patient's stories at their ... You will spend most of your time caring for hospice patients wherever they call home, which may be ...
Gainesville, FL · On-site
Whether you're granting an end-of-life wish or simply listening to a patient's stories at their ... You will spend most of your time caring for hospice patients wherever they call home, which may be ...
FL · On-site
$17 - $23/hr
Previous experience in an outbound call center or a related sales position preferred. * Excellent phone and cold calling skills. * Ability to achieve targets. * Strong listening and sales skills.
New
FL · On-site
$17 - $23/hr
Previous experience in an outbound call center or a related sales position preferred. * Excellent phone and cold calling skills. * Ability to achieve targets. * Strong listening and sales skills.
New
Is a good listener, easily builds rapport and is empathetic to the needs of others. * Frequently is ... Jointly conduct periodic pre-call planning sessions with each team member. * Perform staff ...
Is a good listener, easily builds rapport and is empathetic to the needs of others. * Frequently is ... Jointly conduct periodic pre-call planning sessions with each team member. * Perform staff ...
Gainesville, FL · On-site
$50K - $70K/yr
... call first when life goes sideways - calm, steady, and ready to help. * You genuinely care about ... You listen first, then guide , making customers feel understood while confidently providing options ...
Gainesville, FL · On-site
$50K - $70K/yr
... call first when life goes sideways - calm, steady, and ready to help. * You genuinely care about ... You listen first, then guide , making customers feel understood while confidently providing options ...
Gainesville, FL · On-site +1
$15/hr
... call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Preferred Skills Experience as an Optician with an active ...
Gainesville, FL · On-site +1
$15/hr
... call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Preferred Skills Experience as an Optician with an active ...
Gainesville, FL · On-site
$15/hr
... call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment For roles that are remote (i.e., Work From Home (WFM)) or ...
Quick apply
Gainesville, FL · On-site
$15/hr
... call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment For roles that are remote (i.e., Work From Home (WFM)) or ...
Gainesville, FL · On-site
$15/hr
... call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Preferred Skills Experience as an Optician with an active ...
Quick apply
Gainesville, FL · On-site
$15/hr
... call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Preferred Skills Experience as an Optician with an active ...
Gainesville, FL · On-site
$15/hr
... call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment For roles that are remote (i.e., Work From Home (WFM)) or ...
Gainesville, FL · On-site
$15/hr
... call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment For roles that are remote (i.e., Work From Home (WFM)) or ...
Is a good listener, easily builds rapport and is empathetic to the needs of others. * Frequently is ... Jointly conduct periodic pre-call planning sessions with each team member. * Perform staff ...
Quick apply
Is a good listener, easily builds rapport and is empathetic to the needs of others. * Frequently is ... Jointly conduct periodic pre-call planning sessions with each team member. * Perform staff ...
Gainesville, FL · On-site
$15/hr
... call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Preferred Skills Experience as an Optician with an active ...
Gainesville, FL · On-site
$15/hr
... call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Preferred Skills Experience as an Optician with an active ...
Is a good listener, easily builds rapport and is empathetic to the needs of others. * Frequently is ... Jointly conduct periodic pre-call planning sessions with each team member. * Perform staff ...
Is a good listener, easily builds rapport and is empathetic to the needs of others. * Frequently is ... Jointly conduct periodic pre-call planning sessions with each team member. * Perform staff ...
Gainesville, FL · On-site +1
$15/hr
... call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment For roles that are remote (i.e., Work From Home (WFM)) or ...
Gainesville, FL · On-site +1
$15/hr
... call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment For roles that are remote (i.e., Work From Home (WFM)) or ...
By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...
By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...
Gainesville, FL · On-site
$960/wk
Questions? Call Rachel or text "Gainesville Yard" to 904-541-8564 to speak with your recruiter ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...
Gainesville, FL · On-site
$960/wk
Questions? Call Rachel or text "Gainesville Yard" to 904-541-8564 to speak with your recruiter ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...
By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...
By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...
Gainesville, FL · On-site
$960/wk
Questions? Call Rachel or text "Gainesville Yard" to 904-541-8564 to speak with your recruiter ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...
Gainesville, FL · On-site
$960/wk
Questions? Call Rachel or text "Gainesville Yard" to 904-541-8564 to speak with your recruiter ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...
Strong communicator & listener * Strong inter-personal skills * Strong basic math skills * Sales ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...
Strong communicator & listener * Strong inter-personal skills * Strong basic math skills * Sales ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...
Gainesville, FL · On-site
$960/wk
Questions? Call Rachel or text "Gainesville Yard" to 904-541-8564 to speak with your recruiter ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...
Gainesville, FL · On-site
$960/wk
Questions? Call Rachel or text "Gainesville Yard" to 904-541-8564 to speak with your recruiter ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...
$9.80 - $10.97
1% of jobs
$10.97 - $12.14
4% of jobs
$12.14 - $13.30
9% of jobs
$14.30 is the 25th percentile. Wages below this are outliers.
$13.30 - $14.47
13% of jobs
$14.47 - $15.64
22% of jobs
The median wage is $15.73 / hr.
$15.64 - $16.81
22% of jobs
$17.24 is the 75th percentile. Wages above this are outliers.
$16.81 - $17.98
14% of jobs
$17.98 - $19.15
8% of jobs
$19.15 - $20.31
4% of jobs
$20.31 - $21.48
3% of jobs
$21.48 - $22.65
1% of jobs
$9
$16
$22
| Aspect | Call Listener | Call Center Agent |
|---|---|---|
| Primary Role | Monitoring and analyzing calls for quality assurance | Handling customer inquiries and providing support |
| Required Skills | Active listening, communication, analytical skills | Communication, problem-solving, customer service |
| Work Environment | Call monitoring rooms, quality assurance departments | Call centers, customer service departments |
| Certifications | None typically required, but quality assurance training helpful | Customer service certifications often preferred |
While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.
For Call Listener jobs in Gainesville, FL, the most frequently searched job titles are:
The top searched job categories for Call Listener jobs in Gainesville, FL are:
Cities near Gainesville, FL with the most Call Listener job openings:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 16 days ago
7.0
Based on 115 frontline employees who took The Breakroom Quiz
34th of 247 rated social care providers
WHO WE ARE
We are VITAS Healthcare, the nation's leading end-of-life care provider since 1978.
Our hospice organization kickstarts careers in caring, promotes from within, and provides a nationally recognized best-in-class employee experience. Supported by industry-leading experts and a growing network of programs in 15+ states, VITAS empowers team members to grow toward their goals while transforming patients' lives.
Our priority is to care: For our patients, for each other, and for the future.
WHAT YOU'LL DO
As a hospice social worker, you will provide emotional and logistical support to patients and their loved ones during an important and vulnerable time. You will ensure VITAS patients reach the end of life with their affairs in order, honoring their wishes for finances, funeral arrangements, and more. Their loved ones will trust you to help them navigate the grieving process.
Whether you're granting an end-of-life wish or simply listening to a patient's stories at their bedside, your actions-large and small-will make a meaningful difference in the lives of patients and their families.
WHERE YOU'LL WORK
Each day is different for our social workers. You will spend most of your time caring for hospice patients wherever they call home, which may be a private residence or an assisted living/skilled nursing facility.
About once a week, you'll come to the office to meet with the rest of your interdisciplinary team: the RNs, physicians, chaplains, and fellow nurses who work together to provide 360-degree support to the patients and families we serve.
WHAT'S EXPECTED FROM YOU
VITAS social workers honor the trust of our patients and center others in their work. In addition to having your social work license, reliable transportation, and at least one year of social work experience in a health care setting, you'll approach your work with the traits that make the VITAS Difference: Commitment, Compassion, and a Can-do Attitude.
You will keep patient welfare at the center of everything you do, giving your best each day in service of our core commitment: Extending comfort and dignity to all people at the end of their life's journey.
JOB REQUIREMENTS
Provide emotional and psychological support to patients and families.
Offer counseling and crisis intervention services.
Provide bereavement support and grief counseling.
Educate patients and families on the emotional and psychological response to the illness progression
QUALIFICATIONS
Experience in providing counseling and support to patients and families.
Empathy and compassion in dealing with seriously ill patients and their families.
Minimum State Requirements for the following states:
AL:Licensed Bachelors of Social Work (LBSW)
CA: BSW cannot be used as the core SW.
CT: Licensed Master Social Worker (LMSW)
DC: Licensed Graduate Social Worker (LGSW)
DE: Licensed Baccalaureate Social Worker (LBSW)
FL: BSW
GA: Licensed Master Social Worker
IL: Licensed Social Worker (LSW)
MO: Baccalaureate Social Worker (BSW)
NJ: Licensed Social Worker (LSW)
OH: Licensed Social Worker (LSW)
PA: Licensed Social Worker (LSW)
TX: Licensed Baccalaureate Social Worker (LBSW)
VA: Licensed Social Worker (LSW)
WI: Social Worker Certificate
SPECIAL INSTRUCTIONS TO CANDIDATES
#LI-MS1
VITAS Healthcare is the nation's leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you'll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard-find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS
Get the full story on Breakroom
Sourced by ZipRecruiter
VITAS Healthcare, located in Miami, FL, US, is a pioneer in the American healthcare industry, specifically within the realm of hospice care and palliative services. The company began its operations in 1978 under the visionaries Hugh Westbrook and Esther Colliflower,both social workers, who identified the need for compassionate end-of-life care. Recognizing the dire need to fill the void in hospice care, they established VITAS Healthcare with the mission to provide patients experiencing end-of-life stages with high-quality care, demonstrating respect for every individual's decisions and maintaining a supportive environment for both the patients and their loved ones. A noteworthy achievement of VITAS is that it was the first organization to have its hospice program licensed in Florida prompting a nationwide shift in the way end-of-life care services were handled.
Health care and social assistance
10,000+ Employees
Miami, FL, US
1978