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Call Listener Jobs in Fort Pierce, FL (NOW HIRING)

We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and ... Work with and listen effectively to clients and customers to assess their needs, providing ...

... and call-handling processes are consistently followed * Apply soft skills such as active-listening, empathy, de-escalation, problem-solving, negotiation, and reassurance to consistently deliver ...

... listens to your feedback, provides the tools you need and backs you up in the field. How to Apply : Ready to make a positive career move? Join a team that treats you like family! Call Us : 772-486 ...

Home Health Aide

Port Saint Lucie, FL · On-site

$14.50 - $18.75/hr

... patient listener in a friendly and polite manner • Have or be willing to complete a criminal ... For job related questions please call the franchise office at 772-924-3210.

... listens to your feedback, provides the tools you need and backs you up in the field. How to Apply : Ready to make a positive career move? Join a team that treats you like family! Call Us : 772-486 ...

Groundskeeper

Port Saint Lucie, FL · On-site

$13.25 - $17/hr

We create places people want to call home - starting with you. With decades of proven success ... We value people who lead by listening, communicate with clarity, and take initiative to find better ...

... listens to your feedback, provides the tools you need and backs you up in the field. How to Apply : Ready to make a positive career move? Join a team that treats you like family! Call Us : 772-486 ...

Sales/Design

Stuart, FL · On-site

$15 - $22/hr

... they call or email in for assistance. Design experience a plus. Schedule is primarily Monday ... and listening skills with the ability to adapt sales style to a particular customer Experience ...

Sales/Design

Stuart, FL · On-site

$15 - $22/hr

... they call or email in for assistance. Design experience a plus. Schedule is primarily Monday ... and listening skills with the ability to adapt sales style to a particular customer Experience ...

Showing results 41-60

Call Listener information

See Fort Pierce, FL salary details

$9

$15

$21

How much do call listener jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call listener in Fort Pierce, FL is $15.11, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.20 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What cities near Fort Pierce, FL are hiring for Call Listener jobs? Cities near Fort Pierce, FL with the most Call Listener job openings:

Mobile Diesel Mechanic II $3000 New Hire Bonus

Cox Fleet

Fort Pierce, FL • On-site

$19.50 - $25.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Job description

*** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to 317-597-8130 ***

***$3000.00 New Hire Bonus 50% after 30 days and 50% after 180 Days***

****EOE, including disability/vets****

Cox Fleet keeps your fleet moving!

Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.

Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Cox Fleet is currently hiring a Mobile Diesel Technician Level II.

The Mobile Diesel Technician Level II will be responsible for performing licensed DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. The Mobile Diesel Technician II can perform more advanced diagnostics and repairs under the supervision of a Sr Mobile Diesel Technician or higher. The Diesel Technician II continues to learn additional advanced mechanical skills and diagnostic techniques. A successful Diesel Technician II complies with all company policies and achieves high level performance metrics.

DUTIES:

  • Perform scheduled preventative maintenance (“PM”), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a mobile/field environment.

  • Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.

  • Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.

  • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.

  • Road test vehicles to diagnose malfunctions and to ensure that they are working properly.

  • Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.

  • Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.

  • Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.

  • Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.

  • Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.

  • Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lift and jacks.

  • Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company-issued iOS device and our proprietary TRAIT application.

  • Accurately complete DOT forms and all other forms of documentation in a timely fashion.

  • Work with a high degree of independence and manage own daily schedule.

  • Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.

  • Obtain parts from approved local and national vendors as necessary for the repairs to be performed.

  • Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.

  • Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.

  • Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections.

REQUIREMENTS:

  • High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years’ experience in a related field.

  • Possess and supply a set of hand tools necessary to perform required job duties.

  • Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months.

  • This position follows regulations issued by the Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.

  • A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.

  • Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older.

  • Safe drivers needed; valid driver’s license required. Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File.

REQUIRED CERTIFICATIONS OR OBTAINED WITHIN 18 MONTHS

  • ASE T8 (PMI) certification

PREFERRED CERIFICATIONS

  • ASE T3 (Drivetrain) certification

  • ASE T4 (Brakes) certification

  • ASE T5 (Suspension) certification

  • ASE T6 (Electrical and Electronic Systems)

  • ASE T7 (HVAC) certification

  • ASE 608/609 certification*

SKILLS amp; ABILITIES

  • Understand the implications of new information for both current and future problem-solving and decision-making.

  • Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work

  • Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks.

  • Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups.

  • Ability to determine the type of tools and equipment needed.

  • Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.

  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Why Cox Fleet By Cox Automotive?

  • Weekly pay - get paid every Friday for added convenience and financial flexibility
  • Safe driving amp; Tech efficiency bonuses

  • Safety Boots amp; Safety Glasses reimbursement

  • Extreme weather gear (Cold amp; Hot)

  • Uniforms provided with laundry service where available

  • Take the service truck home daily (stop paying for gas!)

  • Tablet amp; company cellphone provided

  • Technical training provided to advance your career

  • Dedicated career path – ‘Over 50% of our front-line managers are promoted from within’.

Benefits:

  • Health, dental, vision insurance starts DAY ONE of employment.

  • 401(k) matching starts after 90 days, 100%-match up to 6% contribution and an additional 2% discretionary contribution by the company.

  • Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.

  • Tuition Assistance/Reimbursement

  • Adoption/Surrogacy assistance

  • Pet Insurance

  • Multiple ERG, diversity groups, and company paid volunteer hours.

Please note: This posting is for informational purposes only and does not constitute an official job application. To be considered for employment, all candidates must submit their application directly through official Cox careers website. Applicants who complete Applications that are received through third-party postings, social media, or other channels will be invited to submit an official Application through the company’s career site.
  • Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.