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Call Listener Jobs in Eugene, OR (NOW HIRING)

Outside Sales Rep (36038)

Eugene, OR · On-site

$75K - $160K/yr

Travels throughout assigned territory to call on regular and prospective customers * Works ... Listening skills, communication skills, energy, enthusiasm and endurance * Must be flexible to ...

Strong interpersonal, relationship-building and listening skills, with a natural, consultative ... Please do not call our public clinical admissions line in regard to this or any other job posting.

... via conference call * Synthesize and share market feedback from partners, patients, and ... Strong interpersonal, relationship-building and listening skills, with a natural, consultative ...

Monday - Friday - Must be Flexible Call or text "Portland" to Erin at 904-541-8944 Apply Here with ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

Call Gloria or text "Springfield" to 904-541-8572 to speak with your recruiter today. Choosing a ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

... • Listens to and responds knowledgeably and promptly to customer and employee questions by ... call the customer In-stock • Plans delivery activities, prints loading tickets, and delivers ...

Monday - Friday - Must be Flexible Call or text "Portland" to Erin at 904-541-8944 Apply Here with ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

Strong communicator and listener * Problem solving ability * Familiarity with cash register ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Monday - Friday - Must be Flexible Call or text "Portland" to Erin at 904-541-8944 Apply Here with ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

Call Gloria or text "Springfield" to 904-541-8572 to speak with your recruiter today. Choosing a ... Join a team that listens, backs you up and helps you grow. Ryder is a community of proud women and ...

Showing results 21-40

Call Listener information

See Eugene, OR salary details

$10

$17

$25

How much do call listener jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call listener in Eugene, OR is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.33 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What cities near Eugene, OR are hiring for Call Listener jobs? Cities near Eugene, OR with the most Call Listener job openings:

Emergency Medicine Physician opening on SW Oregon coast - housing provided!

Britt Medical Search LLC Defunct

Eugene, OR • On-site

$225 - $240/hr

Other

Retirement, PTO

Re-posted 2 days ago


Job description


Southwest Oregon hospital is currently seeking a BE/BC Emergency Medicine Physician for its team.
Our facility is a growing and progressive, newly replaced, State-of-the-Art, 25-bed Critical Access Hospital and co-located medical clinic located in a Southwestern Oregon coastal valley, just 20 minutes from the Pacific Ocean.
  • 12-hour shifts: 12 to 13 shifts per month
  • FAST exam capable.
  • ED US -handheld device
  • ED Director makes schedule
  • Dedicated nursing team
  • 7000 ED Visits per year- visits growing year over year
  • Level 4 trauma designation
  • Medication (prescription) dispensing machine in ED for afterhours prescriptions.
  • 1 physician on per shift
  • Average 18-19 patients per day
  • 65,000 county population
Practice Information
  • 25 bed Critical Access Hospital- 17 beds in service
  • No OB Services
  • No afterhours surgical coverage
  • Telephone consultation orthopedics/general surgery
  • In the process of implementing a modified hospitalist program in the hospital setting.
  • Day shift (7:00 AM to 7:00 PM) will be covered by a local hospitalist with on-site coverage.
  • Night shift covered by tele-intensivist service.
  • ED physicians provide emergency coverage house wide for rapid response, codes, etc.
  • Hospital average daily census currently at 7 - expected to increase over fiscal year to 10 due to expansion of orthopedic services and hospitalist program.
  • 24/7 lab, respiratory therapy available. X-ray call after midnight
  • No US available outside of normal business hours
  • CT/MRI in house
  • Joint Commission accredited facility
  • Multiple exam and trauma rooms
  • Active listening AI available to ED physicians
Financial Package
  • Base pay $225.00/hour
  • $240.00 per hour for any shift worked in excess of 13 shifts in any given month.
  • Up to $20,000 relocation assistance.
  • $50,000 commencement of employment incentive- structured as a forgivable loan over 24 months.
  • $3,000 annual stipend for CME, licensure, certifications and professional subscriptions
  • Separate sick-leave accrual
  • 3-days paid time off per year
  • 403b- 1.5% employer contribution, up to 6% matching contribution.
  • Malpractice Insurance coverage
  • 12-months of temporary housing

The Community:
Quality of life is one of the many benefits of working here. The hospital is nestled against the Coquille River in Oregon's picturesque Coquille Valley, situated between the Oregon Coast Mountain Range and the Pacific Ocean. If you're an outdoor enthusiast, you'll enjoy some of the best hiking, camping, fishing, hunting, surfing, birdwatching and resorts in the Pacific Northwest. Some of Oregon's best beaches are just 20 minutes away. Bandon Dunes Golf Resort is only a short drive and is home to 2 of the Top 10-rated public golf courses in the U.S. (2015-16), boasting top-notch amenities.
APPLY NOW or TEXT Job #EC220241 and email address to 636 - 628 - 2412.
Search all of our provider opportunities here:
brittmedical DOT com