1

Call Listener Jobs in Bryan, TX (NOW HIRING)

Be a good and patient listener in a friendly and polite manner. * Complete Background Check, DMV ... For job related questions please call the franchise office at 979-268-6880.

Storage Office Associate

Bryan, TX · On-site

$15.75 - $21/hr

Some might call you an overachiever, but you just know how to get things done quickly with quality. We're looking for someone who can listen, learn, and work alongside our Property Manager to make ...

Front Office Clerk

Caldwell, TX · On-site

$11 - $14.25/hr

... call reminders and other follow-up items as needed * Order and maintain office supplies and other ... Active listening and empathy when interacting with patients, families, and guests * Maintaining ...

Front Office Clerk

College Station, TX · On-site

$13 - $17/hr

... call reminders and other follow-up items as needed * Order and maintain office supplies and other ... Active listening and empathy when interacting with patients, families, and guests * Maintaining ...

Front Office Clerk

Caldwell, TX · On-site

$11 - $14.25/hr

... call reminders and other follow-up items as needed * Order and maintain office supplies and other ... Active listening and empathy when interacting with patients, families, and guests * Maintaining ...

Front Office Clerk

College Station, TX · On-site

$11.50 - $15/hr

... call reminders and other follow-up items as needed * Order and maintain office supplies and other ... Active listening and empathy when interacting with patients, families, and guests * Maintaining ...

Front Office Clerk

Hearne, TX · On-site

$13 - $16.75/hr

... call reminders and other follow-up items as needed * Order and maintain office supplies and other ... Active listening and empathy when interacting with patients, families, and guests * Maintaining ...

Front Office Clerk

Hearne, TX · On-site

$13 - $16.75/hr

... call reminders and other follow-up items as needed * Order and maintain office supplies and other ... Active listening and empathy when interacting with patients, families, and guests * Maintaining ...

Front Office Clerk

Hearne, TX · On-site

$13 - $16.75/hr

... call reminders and other follow-up items as needed * Order and maintain office supplies and other ... Active listening and empathy when interacting with patients, families, and guests * Maintaining ...

Front Office Clerk

Caldwell, TX · On-site

$11 - $14.25/hr

... call reminders and other follow-up items as needed * Order and maintain office supplies and other ... Active listening and empathy when interacting with patients, families, and guests * Maintaining ...

Front Office Clerk

College Station, TX · On-site

$11.50 - $15/hr

... call reminders and other follow-up items as needed * Order and maintain office supplies and other ... Active listening and empathy when interacting with patients, families, and guests * Maintaining ...

Showing results 21-38

Call Listener information

See Bryan, TX salary details

$9

$16

$23

How much do call listener jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for call listener in Bryan, TX is $16.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.74 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What cities near Bryan, TX are hiring for Call Listener jobs?

Cities near Bryan, TX with the most Call Listener job openings:

Infographic showing various Call Listener job openings in Bryan, TX as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 81% Full Time, 12% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,354 per year, or $16.5 per hour.

Caregiver

Home Instead

College Station, TX • On-site

$36K/yr

Full-time, Part-time

Re-posted 10 days ago


Home Instead rating

5.5

Company rating: 5.5 out of 10

Based on 393 frontline employees who took The Breakroom Quiz

171st of 242 rated social care providers


Job description

To get started, visit www.CGAPPLY.com and CHAT NOW with our virtual recruiting assistant, Ainsley. She will be able help you drill down to exactly what you are looking for and in the area most convenient to you.
Are you passionate and interested in working with the senior population? Would you like to explore a career as a CAREGiver with Home Instead? We are accepting people with all levels of experience. Our offices are equipped with CAREGiver Training Centers where we can teach you any activities of daily living (ADL's) that you may not know or just need some brushing up on. Some of these ADL's include bathing, dressing, grooming and incontinence care.
We are an International non-medical Home Care Company that has been serving seniors for over 20 years throughout Bryan, College Station, Navasota, Caldwell, Madisonville, Hearne, Brenham, Franklin, Snook, North Zulch, Millican, Iola, Anderson, Bedias and Washington. Hourly Wages may vary, based on the hours a caregiver works and when. Such as higher pay for clients with specialized care needs such as Alzheimer's or Dementia.
Schedule Description:
We currently have a great need for CAREGivers looking for both Part-Time and Full-Time work schedules. Typical schedules are built around 4 hour blocks so shift options could be 4-hour, 8-hour or 12-hour shifts. Morning shifts typically begin between 7a-9a and our evening shifts will typically begin between 1p-4p or 7p-7a for night shifts. Our primary goal is to establish a recurring schedule for our caregivers so if that's important to you, please contact us immediately. However, we also have the ability to work with those needing more flexibility in their schedules.
We also have opportunities to work as a Live-In caregiver where you can earn over $36,000 annually. To briefly explain the program, you would be scheduled for a 7 day period, Thursday-Thursday. After that 7 day period, you will be off for the following 7 days and your schedule would revolve on that cycle. During your scheduled 7 day shift, you would be required to reside in the home of our client, but you would have opportunity to rest at night in appropriate sleep settings.
What Does a Caregiver Do?
  • Companionship and conversation
  • Light housekeeping tasks and meal preparation
  • Incidental transportation to and from appointments, errands and activities
  • Medication assistance and/or reminders
  • Assistance with grooming and bathing
  • Assistance with toileting and incontinence issues
  • Alzheimer's Care (We train)

Caregiver Skills and Qualifications?
  • Ability to treat and care for seniors and their property with dignity and respect.
  • Be a good and patient listener in a friendly and polite manner.
  • Complete Background Check, DMV check and drug screen.
  • Possess a valid driver's license, social security card and valid auto insurance.
  • Previous experience preferred, but not necessary.

Benefits of working for Home Instead?
  • Flexible Schedules
  • Competitive Wages
  • Referral Bonus Program
  • Paid Training (Including paid, at-home E-Learning)
  • Supportive Team Environment
  • Ability to make an impact in someone's life

Each Home Instead franchise is independently owned and operated.
Position Information
Title:CaregiverID:1025
Please note that this is the job board for the franchise office located at 1908 Greenfield Plaza, Bryan, TX 77802. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at 979-268-6880.

What Home Instead employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Home Instead logo

About Home Instead

Sourced by ZipRecruiter

Home Instead is the world’s largest home care franchise network and the flagship home care brand of Honor. Together, Honor and the Home Instead network delivers better jobs for Care Professionals, better home care for aging adults, and entirely new offerings to support the aging journey. With over two decades of experience caring for seniors and their families, the Home Instead network has developed unique tools and ways of working that create meaningful impact. - Personalized Care Plans - Extensive Care Pro Training - Innovative Technology - Relationship Building

Industry

Health care and social assistance, individual, family and community social assistance, fitness and sports centers and home health care services

Company size

201 - 500 Employees

Headquarters location

Omaha, NE, US

Social media