1

Call Listener Jobs in Anderson, SC (NOW HIRING)

Interact with customers, using active listening skills, to confirm or clarify information and ... Call center/Retail/Office environment * Extensive cash handling * Extended phone usage * Long ...

Interact with customers, using active listening skills, to confirm or clarify information and ... Call center/retail/office environment * Extensive cash handling * Extended phone usage * Long ...

Sales Consultant - Part Time

Greenville, SC ยท On-site

$7.75 - $20/hr

  • PTO

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

The Mockingbird, a 250-capacity listening room with a casual, intimate lounge featuring up-and ... The Technical Director will also collaborate with our resident performing arts companies who call ...

Sales Consultant - Full Time

Greenville, SC ยท On-site

$7.75 - $20/hr

  • PTO

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

Customer Service Representative

Greenville, SC

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call process for new customers. The Ideal Candidate will: * Answer inbound calls * Assist our ... Active listening skills * Understanding of technology, software applications, phone and computer ...

New

Showing results 41-60

Call Listener information

See Anderson, SC salary details

$9

$16

$22

How much do call listener jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for call listener in Anderson, SC is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.60 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What cities near Anderson, SC are hiring for Call Listener jobs?

Cities near Anderson, SC with the most Call Listener job openings:

Chaplain - St. Francis Downtown - PRN

Bon Secours

Greenville, SC โ€ข On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Thank you for considering a career at Bon Secours!
Scheduled Weekly Hours:
0.01
Work Shift:
Rotating Shifts (United States of America)
*PRN, Part time
Bon Secours
As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Chaplain - St. Francis Downtown - PRN
Job Summary:
Under the direction of the Director of Mission or Director of Spiritual Care, the Chaplain I ministers to patients, families, and staff around religious and spiritual needs. As an integral member of the multidisciplinary team, the chaplain provides spiritual care and emotional support within the context of illness, crisis, loss, and death. The chaplain is committed to the Mission and models its core values.
Essential Functions:
  • Recognizes the sacramental needs of the Catholic population.
  • Provide for religious and ritual needs of diverse faith groups.
  • Minister to a diverse population in a non-proselytizing manner and provide basic emotional and spiritual support to patients, visitors, our community, and fellow associates.
  • Provide constructive pastoral presence by employing pastoral skills including active listening and the ability to communicate in a calm, non-anxious manner.
  • Provide spiritual support to end-of-life situations and crisis' (Code Blue, Death, Trauma, etc.).
  • 24/7 call with expectations for holidays/weekends

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education:
  • Bachelor's degree (required), preferably in a related field such as Religious or Theological Studies
  • Master's degree in a related field (preferred)

Required Licensing & Certifications:
  • Commitment to complete one (1) of CPE within first year of employment (required)
  • One (1) unit of Clinical Pastoral Education (CPE) completed (preferred)

Experience:
  • Experience as a Chaplain in a healthcare setting. (preferred)
  • Completion of lay ministry or in the ordination process. (Required)
  • Documentation of faith community endorsement by official representative(s) reflecting good standing in accordance with the requirements of his/her own faith/spiritual tradition to be involved in hospital ministry. (Required)

Skills & Abilities:
  • Ability to be present to others in their illness or crisis
  • Ability to provide pastoral support within the context of the patient's culture, values and belief system
  • Active listening
  • Apply Ethical Practices
  • Clinical Pastoral Care
  • Collaboration
  • Communication
  • Crisis counseling
  • Crisis Intervention
  • Demonstrate Empathy
  • Flexibility
  • Good interpersonal skills
  • Healthcare Ethics
  • Human Relations
  • Interfaith Dialogue
  • Ministering to diverse populations
  • Organization Skills
  • Pastoral Care
  • Pastoral Counseling
  • Pastoral Ministries
  • Pastoral Theology
  • Planning
  • Presentation Skills
  • Public Relations
  • Relationship building
  • Religious Studies
  • Spiritual Care
  • Spiritual Care Assessments
  • Spiritual Support
  • Teamwork
  • Theological Reflection
  • Verbal Communication
  • Written Communication

Training:
  • Complete 1 unit of Clinical Pastoral Education (CPE) within first year of employment (required)

Bon Secours is an equal opportunity employer.
As a Bon Secours associate, you're part of a Mission that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.
Department:
Pastoral Care - St. Francis - Downtown
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Bon Secours logo

About Bon Secours

Sourced by ZipRecruiter

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Marriottsville, MD, US

Year founded

1983