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Call Coach Jobs (NOW HIRING)

Wing Assistant

Sales Enablement Trainer

Tulsa, OK

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing - you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

Wing Assistant

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing - you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

Wing Assistant

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing - you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

Wing Assistant

Sales Enablement Trainer

San Antonio, TX · Remote

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing -- you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

Wing Assistant

Sales Enablement Trainer

Oklahoma City, OK · On-site

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing - you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

Wing Assistant

Sales Enablement Trainer

Tulsa, OK · Remote

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing -- you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

Wing Assistant

Sales Enablement Trainer

San Antonio, TX

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing - you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

Wing Assistant

Sales Enablement Trainer

Oklahoma City, OK · On-site +1

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing - you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

Wing Assistant

Sales Enablement Trainer

Charlotte, NC · On-site +1

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing - you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

Wing Assistant

Sales Enablement Trainer

Denver, CO · On-site

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing - you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

Wing Assistant

Sales Enablement Trainer

Albuquerque, NM · On-site +1

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing - you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

Wing Assistant

Sales Enablement Trainer

Houston, TX · On-site

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing - you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

Wing Assistant

Sales Enablement Trainer

Charlotte, NC · Remote

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing -- you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

Wing Assistant

Sales Enablement Trainer

Charlotte, NC · On-site

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing - you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

Wing Assistant

Sales Enablement Trainer

Tampa, FL

$29K - $35K/yr

Can structure an A/B test, read the result honestly, and make the call. * Coach without crushing - you leave reps better and more confident. * Move fast: a diagnosis becomes a usable fix in hours ...

The Exercise Coach - Brielle

Fitness Coach

Brielle, NJ · On-site

$18 - $25/hr

About Us The Exercise Coach is a high-tech, high-touch fitness studio designed to help individuals ... Video call * 48 hours from now: In-Person Team interview * Five days from now: Offer letter

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

You will lead, coach, and develop CSRs, maintain call board health, drive memberships, and support company-wide revenue goals. Key Responsibilities Leadership & Team Development * Lead, coach, and ...

JT Services

Call Center Manager

Claremore, OK · On-site

$45K - $65K/yr

You will lead, coach, and develop CSRs, maintain call board health, drive memberships, and support company-wide revenue goals. Key Responsibilities Leadership & Team Development * Lead, coach, and ...

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

You will lead, coach, and develop CSRs, maintain call board health, drive memberships, and support company-wide revenue goals. Key ResponsibilitiesLeadership & Team Development * Lead, coach, and ...

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All JobsCall Coach Jobs

Call Coach information

See salary details

$10

$22

$34

How much do call coach jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for call coach in the United States is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.52 per hour, depending on experience, location, and employer.

What are some common challenges faced by Call Coaches, and how can they effectively address them?

Call Coaches often face the challenge of balancing constructive feedback with maintaining team morale. They need to tailor coaching approaches to individual learning styles while managing time efficiently across multiple agents. Effective Call Coaches address these challenges by using clear, actionable feedback, fostering a supportive environment, and leveraging call analytics to identify specific improvement areas. Regular communication and collaboration with both agents and team leads also help ensure that coaching initiatives align with broader organizational goals.

What are the key skills and qualifications needed to thrive as a Call Coach, and why are they important?

To thrive as a Call Coach, you need expertise in customer service best practices, call center operations, and experience in quality assurance or training roles. Familiarity with call recording software, CRM systems, and coaching frameworks is typically required. Exceptional communication, active listening, and constructive feedback skills help Call Coaches motivate and develop agents effectively. These skills ensure that call center teams deliver consistent, high-quality service and continuously improve performance.

What is the difference between Call Coach vs Customer Service Representative?

AspectCall CoachCustomer Service Representative
Required CredentialsTypically requires communication skills, coaching experience, and industry knowledgeHigh school diploma or equivalent; customer service skills
Work EnvironmentOften in call centers or corporate training settingsCall centers, retail, or office environments
Employer & Industry UsageUsed by companies to improve call quality and agent performanceUsed across various industries to assist customers and resolve issues
Common Search & Comparison IntentUnderstanding coaching roles in call centersCustomer support roles and responsibilities

While both roles involve communication skills, a Call Coach focuses on training and improving call center agents' performance, whereas a Customer Service Representative directly interacts with customers to resolve issues. The Call Coach typically works behind the scenes to enhance overall service quality, while the Customer Service Representative handles day-to-day customer interactions.

What is a Call Coach?

A Call Coach is a professional who listens to, assesses, and provides feedback on phone calls made by customer service representatives, sales agents, or other call center staff. Their primary goal is to help employees improve their communication skills, follow company protocols, and deliver better customer experiences. Call Coaches may review live or recorded calls, identify areas for improvement, and offer training or actionable suggestions. They play a key role in boosting team performance and ensuring high-quality service standards are maintained.
More about Call Coach jobs
What job categories do people searching Call Coach jobs look for? The top searched job categories for Call Coach jobs are:
Call Coach jobs near you
Infographic showing various Call Coach job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,678 per year, or $22.4 per hour.
Sales Enablement Trainer

Sales Enablement Trainer

Wing Assistant

Tulsa, OK

$29K - $35K/yr

Full-time

Posted 20 days ago

Job description

Wing Assistant is hiring a hands on Sales Enablement Trainer to level up our sales team - not with generic intro decks, but by improving the actual emails, calls, and cadences our reps use every day. This is a coach who has carried a quota and closed, and uses that credibility to make real, measurable improvements on the floor.

If your first instinct when a deal stalls is "let me see the thread and the call recording" - read on.

Responsibilities
  • Sit in the calls - live and recorded - and find exactly where deals are being lost.
  • Rewrite the copy, scripts, and sequences that aren't converting, and prove the new version works.
  • A/B test sales emails, call openers, demo pitches, and tactics like personalized video - keep the winners, kill the losers.
  • Build and tune outbound cadences so reps follow up at the right time, on the right channel, with the right message.
  • Coach reps one-on-one on real calls and build the objection-handling playbook for our market - then drill it until it's reflexive.
  • Produce a video training series and self-serve modules with assessments, so new reps ramp fast and tenured reps keep sharpening.
Requirements

You'll thrive here if you

  • Have personally sold and closed - ideally outbound/high-volume B2B - and can show your numbers.
  • Write sales copy that converts and can explain why it works.
  • Are comfortable on camera and can produce clean training videos without a production team.
  • Can structure an A/B test, read the result honestly, and make the call.
  • Coach without crushing - you leave reps better and more confident.
  • Move fast: a diagnosis becomes a usable fix in hours, not weeks.
  • Know your way around a CRM (Hubspot plus) and a sales sequencing tool.

Nice to have
Experience in virtual staffing, BPO, or managed services Pipedrive or CRM automations video editing sequencing tools (Apollo, Outreach, Salesloft, Instantly, Smartlead) prior sales enablement assets (playbooks, battle cards, certification programs).

Why the Role

How the role actually runs - fast loop, not slow decks: Listen  Diagnose  Build  Intervene.

  • You hear the calls, name the specific problem, build the fix the same day, and get it into reps' hands immediately. A pattern that shows up Monday should have a tested correction in motion by midweek.

Why this role

  • You're joining at a build moment. You'll start lean and resourceful - and as the program proves it drives revenue, it ears more investment and room to grow. This is a roll-up-your-sleeves, multi-hat seat for someone who wants to own the engine, not manage a slide deck.
$29,000 - $35,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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