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Call Centre Jobs (NOW HIRING)

Sloane Automotive

CALL CENTER

Glenside, PA · On-site

$15.25 - $19.50/hr

Call Center Customer Service Agents - Ready to Hire! New Hire Training Classes start September 15th ! Great Automotive Industry Career Opportunity! We are a successful family -owned automotive group ...

LBC Mortgage

Call Center Manager

Los Angeles, CA · On-site

Position Summary We are looking for an experienced Call Center Manager to lead our team of call center representatives and loan-related support staff. This person will be responsible for ...

thryvlgbt

Call Center Morning

Manhattan, NY

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

W3Global Inc.

Call Center Manager

Hialeah, FL · On-site

$85K - $100K/yr

About the Job The Call Center Manager is responsible for overseeing daily operations of the call center to ensure prompt, professional responses to customer inquiries. This position manages a team of ...

The Hive Careers Ltd

Call Centre Manager

Miami, FL

Call Centre Manager Miami, FL, United States We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center ...

The Sydney Call Centre

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representatives MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

The Hive Careers Ltd

Call Centre Manager

Miami, FL

Call Centre Manager Miami, FL, United States We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center ...

thryvlgbt

Call Center Evening

Atlanta, GA · On-site

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

thryvlgbt

Call Center Morning

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

thryvlgbt

Call Center Morning

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

thryvlgbt

Call Center Manager

Atlanta, GA

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will ...

Eyouth

call center

$15.75 - $20.50/hr

Call Center Misr Bank - Request Outsourcing Cairo Remote An opportunity for an early-career professional to work as call center within customer service. The position focuses on delivering reliable ...

St Bernards Medical Center

CALL CENTER CLERK

Jonesboro, AR · On-site

$15.50 - $20/hr

Call Center Staff Education: High school education or equivalent. Experience: One year food service experience in a hospital food service similar to SBRMC. Diet office or patient diet experience ...

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Call Centre information

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How much do call centre jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for call centre in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a call centre agent?

Call centre jobs involve working in a centralized office where employees handle incoming or outgoing customer communications, usually by phone, but sometimes via email, chat, or social media. Call centre agents assist customers with inquiries, provide support, process orders, resolve complaints, and may conduct surveys or telemarketing. These roles require good communication skills, patience, and the ability to work in a fast-paced environment. Some call centres focus on customer service, while others may specialize in technical support or sales. The work can be done onsite or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a call centre agent?

To thrive as a Call Centre Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call management software, and sometimes basic data entry tools is important. Patience, resilience, and active listening are essential soft skills for managing customer interactions and resolving issues effectively. These competencies ensure high-quality customer service, efficient issue resolution, and positive client experiences in a high-volume environment.

What are some common challenges faced by call centre agents, and how can they be managed effectively?

Call centre agents often face challenges such as handling high call volumes, managing difficult customer interactions, and meeting strict performance targets. These can be effectively managed by developing strong communication and stress management skills, utilizing available scripts and resources, and seeking support from supervisors or team leads when needed. Many call centres also provide regular training sessions and encourage collaboration among team members to share best practices, which helps agents continuously improve and maintain job satisfaction.

What is the difference between Call Centre vs Customer Service Representative?

AspectCall CentreCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space with multiple agentsOffice or remote, interacting directly with customers via phone or online
Employer & Industry UsageCustomer support, telecommunication, salesRetail, banking, tech support, hospitality
Common Search & ComparisonOften compared for roles involving inbound/outbound callsCompared for direct customer interaction roles

The main difference between a Call Centre and a Customer Service Representative is that a Call Centre is a facility or environment where multiple agents handle calls, while a Customer Service Representative is an individual role that may work in a call center or other customer-facing settings. Both roles require similar skills and training but differ in scope and work environment.

What do you do in a call centre job?

A call centre job involves handling inbound or outbound phone calls to assist customers, answer questions, resolve issues, or promote products and services. Employees often use customer service skills, follow scripts, and utilize computer systems to document interactions. The role may require good communication, patience, and familiarity with call centre software.

What qualifications do you need to work at a call centre?

To work as a call centre agent, typically a high school diploma or equivalent is required. Strong communication skills, basic computer literacy, and the ability to handle customer inquiries are important; some roles may also require training on specific customer service software or tools.
More about Call Centre jobs

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What are the most commonly searched types of Call Centre jobs?

The most popular types of Call Centre jobs are:

What states have the most Call Centre jobs?

States with the most job openings for Call Centre jobs include:

Call Centre jobs near you
Infographic showing various Call Centre job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

CALL CENTER

Glenside, PA • On-site

Sloane Automotive
See more jobs at Sloane Automotiveexternal

$15.25 - $19.50/hr

Other

Posted 6 days ago

Job description

Call Center Customer Service Agents- Ready to Hire!
New Hire Training Classes start September 15th !
Great Automotive Industry Career Opportunity!
We are a successful family -owned automotive group located in Glenside, PA, looking for dynamic, energetic, career-oriented professionals who are masters of influence and love working on the telephone. You will be working in an Inbound/Outbound call center that schedules appointments for our Service Department. No cold calling!
Our central scheduling office is located within our Sloane Toyota of Glenside location with new, state of the art systems in place. We are minutes from the Willow Grove Mall, rt. 309 and parts of Northeast Philadelphia. *Part-time and Full-time positions available- Saturdays 8AM-4PM (mandatory), Weekday shifts 8AM-6PM.
This position is an excellent entry into the automotive industry or a step for advancement : candidates with a service cashier, receptionist , or appointment scheduler backgrounds are encouraged to apply.
We offer the Call Center Customer Service Agent:
  • Competitive Payrate
  • Great company benefits
  • A clearly defined career path designed for personal and professional growth
  • The opportunity to work with successful and passionate people in an exciting yet relaxed atmosphere
  • This position involves making inbound and outbound calls - No cold calling!
  • Growth opportunities
  • Paid training & employee discounts
Requirements of the Call Center Customer Service Agent:
  • Proven customer service experience (minimum 1 - 3 years)
  • Demonstrate excellent phone and verbal communication skills
  • Experience with heavy inbound and outbound calls (no cold calling required)
  • A highly professional approach and appearance
  • MUST speak clearly and have a pleasant phone manner
  • A demonstrated dedication to customer service
  • The ability to instantly build rapport with clients
  • Organization, self-discipline and a quick learner
  • Bilingual a plus but not required
  • Must be able to work a flexible schedule including Saturdays
  • You must be able to pass a background check and drug screening

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