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Call Centre Jobs in Arizona (NOW HIRING)

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ is a leading staffing agency that specializes in connecting talented individuals with rewarding ...

Global Channel Management

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

AZ Living

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent We are seeking a motivated and customer-focused Call Center Agent to join our real estate team. The ideal candidate will be responsible for handling inbound and outbound calls ...

Horizon Point Marketing

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

C2 Tactical

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent Answer incoming calls for multiple businesses in a small call center environment; supporting customer needs, answering questions and creating bookings and reservations into customer ...

Air Control AZ

Call Center Manager

Lake Havasu City, AZ · On-site

$80K - $110K/yr

The call center is the front door of our business. Customers form their first impression of us on a phone call, and your team sets that tone every day. You'll build a culture of ownership, urgency ...

Alphabe Insight Inc

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Air Control AZ

Call Center Manager

Lake Havasu City, AZ · On-site

The call center is the front door of our business. Customers form their first impression of us on a phone call, and your team sets that tone every day. You'll build a culture of ownership, urgency ...

Limitless East Marketing

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Alphabe Insight Inc

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

BCForward

Call Center Representative

Chandler, AZ · On-site

$21/hr

Call Center CSR Location: Chandler, AZ 85224 Duration: 12 Months Contract We are seeking a Customer Service Representative (Level III) to join our team within the Wealth Management Client Services ...

C2 Tactical

Call Center Agent

Phoenix, AZ

$15 - $19.75/hr

Job Summary Answer incoming calls for multiple businesses in a small call center environment; supporting customer needs, answering questions and creating bookings and reservations into customer ...

TEKsystems

Call Center Representative

Tempe, AZ · On-site

$21/hr

Customer Service Representative (Call Center) Position Overview We are seeking a detail-oriented Customer Service Representative to join a high-volume call center environment. This role is ...

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Call Centre information

See Arizona salary details

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$16

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How much do call centre jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for call centre in Arizona is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is a call centre agent?

Call centre jobs involve working in a centralized office where employees handle incoming or outgoing customer communications, usually by phone, but sometimes via email, chat, or social media. Call centre agents assist customers with inquiries, provide support, process orders, resolve complaints, and may conduct surveys or telemarketing. These roles require good communication skills, patience, and the ability to work in a fast-paced environment. Some call centres focus on customer service, while others may specialize in technical support or sales. The work can be done onsite or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a call centre agent?

To thrive as a Call Centre Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call management software, and sometimes basic data entry tools is important. Patience, resilience, and active listening are essential soft skills for managing customer interactions and resolving issues effectively. These competencies ensure high-quality customer service, efficient issue resolution, and positive client experiences in a high-volume environment.

What are some common challenges faced by call centre agents, and how can they be managed effectively?

Call centre agents often face challenges such as handling high call volumes, managing difficult customer interactions, and meeting strict performance targets. These can be effectively managed by developing strong communication and stress management skills, utilizing available scripts and resources, and seeking support from supervisors or team leads when needed. Many call centres also provide regular training sessions and encourage collaboration among team members to share best practices, which helps agents continuously improve and maintain job satisfaction.

What is the difference between Call Centre vs Customer Service Representative?

AspectCall CentreCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in a shared space with multiple agentsOffice or remote, interacting directly with customers via phone or online
Employer & Industry UsageCustomer support, telecommunication, salesRetail, banking, tech support, hospitality
Common Search & ComparisonOften compared for roles involving inbound/outbound callsCompared for direct customer interaction roles

The main difference between a Call Centre and a Customer Service Representative is that a Call Centre is a facility or environment where multiple agents handle calls, while a Customer Service Representative is an individual role that may work in a call center or other customer-facing settings. Both roles require similar skills and training but differ in scope and work environment.

What do you do in a call centre job?

A call centre job involves handling inbound or outbound phone calls to assist customers, answer questions, resolve issues, or promote products and services. Employees often use customer service skills, follow scripts, and utilize computer systems to document interactions. The role may require good communication, patience, and familiarity with call centre software.

What qualifications do you need to work at a call centre?

To work as a call centre agent, typically a high school diploma or equivalent is required. Strong communication skills, basic computer literacy, and the ability to handle customer inquiries are important; some roles may also require training on specific customer service software or tools.

What cities in Arizona are hiring for Call Centre jobs?

Cities in Arizona with the most Call Centre job openings:

Call Centre jobs near you
Infographic showing various Call Centre job openings in Arizona as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $34,719 per year, or $16.7 per hour.

Call Center

Surprise, AZ

Just Staffing
See more jobs at Just Staffingexternal

$15.50 - $19.50/hr

Full-time

Re-posted 16 days ago

Job description

Call Center Representative
Just Staffing AZ - Phoenix, AZ
About Just Staffing AZ:
Just Staffing AZ is a leading staffing agency that specializes in connecting talented individuals with rewarding temporary and contract opportunities. We pride ourselves on our commitment to building strong relationships with both our clients and candidates.
Job Summary:
We are currently seeking a friendly and experienced Call Center Representative to join our team on a temporary basis. In this role, you will be responsible for providing excellent customer service, handling inquiries, and supporting the overall operations of our Phoenix-based call center.
Key Responsibilities:
- Respond to incoming calls and emails from customers in a professional and courteous manner
- Troubleshoot issues, answer questions, and provide solutions to customer concerns
- Accurately document customer interactions and maintain detailed records
- Collaborate with team members to ensure efficient and effective call center operations
- Adhere to all company policies, procedures, and quality standards
Qualifications:
- 1+ years of experience as a Customer Service Representative or in a similar call center role
- Strong communication and interpersonal skills
- Excellent problem-solving and critical thinking abilities
- Proficiency in using computer systems and customer relationship management (CRM) software
- Ability to work in a fast-paced, high-volume environment
Working Conditions:
This is a temporary, full-time position with a flexible schedule. The call center operates Monday through Friday, 8am to 5pm. Some weekend or evening shifts may be required. The work environment is a professional office setting, and there may be periods of extended sitting and use of a computer.
Just Staffing AZ is an equal opportunity employer and is committed to creating a diverse and inclusive work environment.