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Call Centre Representative Jobs in Indiana (NOW HIRING)

Info Way Solutions

Tax Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Tax Call Center Rep Location: DOR, 100 N. Senate Ave., 2nd floor (West elevators), Indianapolis, IN Work Arrangement: Onsite Interview: No interview required Position is on-site, 7.5 hour day, 37.5 ...

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TEKsystems

Call Center Representative

Fort Wayne, IN · On-site +1

$16/hr

Must have the ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis Top Skills Needed call center Qualifications Must Haves: - 1+ year(s) of Call ...

COLLINS MOBILE

Call Center Representative

Marion, IN · On-site

$17/hr

The Remote Wireless Sales Representative is responsible for answering inbound sales calls in a friendly and urgent manner. You will work with customers to complete sales, assist with questions, and ...

COLLINS MOBILE

Call Center Representative

Marion, IN · Remote

$17/mo

Minnesota Job Summary Our Remote Wireless Sales Representative is a customer service and inbound sales focused role. The Remote Wireless Sales Representative is responsible for answering inbound ...

Real Soft Inc

Be Seen First

Tax Call Center Representative

Indianapolis, IN · On-site

$23.95/hr

... in a fast-paced call-center environment. Apply knowledge acquired in training and utilizes ... Provide technical and procedural assistance to taxpayers, taxpayer representatives, other divisions ...

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All JobsCall Centre Representative JobsCall Centre Representative Jobs in Indiana

Call Centre Representative information

See Indiana salary details

$10

$17

$23

How much do call centre representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for call centre representative in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Call Centre Representative can potentially earn $2,000 a week by working full-time hours, handling high call volumes, and gaining experience or specialized skills such as technical support or sales. Some roles offer commission or performance-based bonuses that can increase earnings. Achieving this income level often requires strong communication skills, a quiet work environment, and familiarity with customer service tools and CRM software.

What do you do as a call center representative?

A call center representative handles customer inquiries, provides information about products or services, and resolves issues over phone or digital channels. They use communication skills and may utilize customer management software to document interactions and ensure customer satisfaction.

What call center job pays the most?

Senior or specialized call center roles such as technical support managers, customer service managers, or sales team leaders tend to offer the highest salaries in call centers. These positions often require advanced skills, experience, and sometimes certifications, and may include performance-based bonuses or commissions that increase overall pay.

What is the difference between Call Centre Representative vs Customer Service Agent?

AspectCall Centre RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, inbound/outbound calls, office settingCall centers, retail, online support, office setting
Industry UsageTelecommunications, finance, tech supportRetail, hospitality, e-commerce, tech support
Job FocusHandling calls, providing information, resolving issues over the phoneAssisting customers via phone, email, chat, resolving inquiries

Both roles involve assisting customers and require similar skills, but Call Centre Representatives primarily handle inbound and outbound calls in call center environments, often focusing on technical or service issues. Customer Service Agents may work across various channels like email or chat and in diverse industries. The roles overlap significantly, but the setting and communication channels can differ.

What does a Call Centre Representative do?

A Call Centre Representative is responsible for handling incoming and outgoing customer calls on behalf of a company. Their duties typically include answering questions, resolving complaints, processing orders, and providing information about products or services. They use scripts and databases to assist customers efficiently, aiming to provide excellent service and maintain customer satisfaction. Communication, problem-solving, and patience are key skills for this role.

What jobs pay 4000 a week without a degree?

A Call Centre Representative typically does not earn $4,000 weekly without significant experience or bonuses, as most such roles pay hourly wages that amount to lower weekly earnings. High-paying jobs that can reach this level without a degree are rare and often involve sales, real estate, or specialized trades, but they usually require strong skills, certifications, or a proven track record. Achieving $4,000 a week generally involves roles with commission, performance bonuses, or entrepreneurial ventures rather than standard entry-level positions.

What are some common challenges faced by Call Centre Representatives, and how can they be managed effectively?

Call Centre Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and meeting performance targets. Successfully managing these challenges involves using active listening skills, staying calm under pressure, and following established procedures for conflict resolution. Many organizations provide regular training and support from supervisors to help team members navigate these situations. Additionally, collaborating with colleagues and participating in team meetings can help share best practices and foster a supportive work environment.

What are the key skills and qualifications needed to thrive as a Call Centre Representative, and why are they important?

To thrive as a Call Centre Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills are commonly required. Patience, problem-solving, and the ability to remain calm under pressure are standout soft skills in this role. These qualities ensure effective customer service, quick issue resolution, and a positive experience for callers, which are vital for organizational success.
What are popular job titles related to Call Centre Representative jobs in Indiana? For Call Centre Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Call Centre Representative jobs in Indiana look for? The top searched job categories for Call Centre Representative jobs in Indiana are:
What cities in Indiana are hiring for Call Centre Representative jobs? Cities in Indiana with the most Call Centre Representative job openings:
Call Centre Representative jobs near you
Infographic showing various Call Centre Representative job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,452 per year, or $17 per hour.
Call Center Representative (Bilingual)

Call Center Representative (Bilingual)

PRIORITY ONDEMAND

Indianapolis, IN

Other

Re-posted 18 days ago

Job description

Shifts: 11:00-7:00 pm  (In Office Position Only)

Priority Ambulance is a premier national medical transportation provider, operating in 13 states. Recognized for five consecutive years on Inc. Magazine’s list of the 5000 Fastest-Growing Private Companies in America, Priority Ambulance delivers exceptional patient care and customer service to approximately 600,000 patients annually. Our fleet of more than 850 state-of-the-art ambulances and support vehicles is staffed by 4,000 highly trained paramedics and EMTs across the country.  As a division of Priority OnDemand, a leading national EMS and medical transportation company, we leverage expert healthcare services and technology solutions to address challenges and enhance efficiency throughout the continuum of care.

Definition:

Call Center Representative for our Revenue Cycle team at a call center specializing in Healthcare Accounts Receivable (AR) follow-up. The representative will be a vital member of our revenue cycle team and will be responsible for assisting customers navigate and manage outstanding accounts receivables to enhance timely reimbursement for our EMS operations.

Specific Duties:

  • Handle a portfolio of self-pay AR accounts.
  • Initiate outbound calls to customers to request payment and or insurance information.
  • Investigate claim discrepancies and resolve billing issues.
  • Receive inbound calls from customers.
  • Assist customers in understanding their medical bills and insurance coverage.
  • Address patient inquiries, provide payment options, and set up payment plans if necessary.
  • Verify insurance eligibility and coverage.
  • Track and document all communications and actions taken for each account.
  • Ensure compliance with HIPAA regulations and healthcare industry standards.
  • Maintain detailed and accurate records of all interactions and transactions.
  • Collaborate with colleagues, including AR specialists and billing professionals, to resolve complex issues.
  • Perform any other related duties as assigned.

Capabilities:

  • Bi-lingual skills & abilities are a plus *
  • Detail-oriented and organized.
  • Empathetic and patient focused.
  • Ability to multitask and manage time effectively.
  • Adaptable and a quick learner.
  • Strong work ethic and commitment to meeting targets.

Minimum Requirements:

  • High school diploma or equivalent.
  • Prior experience in a healthcare AR follow-up role or call center environment.
  • Proficiency in using call center software, medical billing software, and Microsoft Office Suite.
  • Strong communication and negotiation skills.
  • Knowledge of medical terminology and insurance billing.
  • Exceptional problem-solving and customer service skills.
  • Ability to work in a fast-paced and goal-oriented environment.

Apply