ZipRecruiter

Log In

1

Call Centre Quality Manager Jobs (NOW HIRING)

Join Parachute

Center Quality Manager

Saint Louis, MO · On-site

What You'll Do The Center Quality Manager is responsible for managing the implementation and maintenance of quality assurance processes in the Donor Center, collaborating with Corporate Quality ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsCall Centre Quality Manager Jobs

Call Centre Quality Manager information

See salary details

$24K

$86.2K

$158K

How much do call centre quality manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for call centre quality manager in the United States is $86,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $136,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Call Centre Quality Manager jobs?

Cities with the most Call Centre Quality Manager job openings:

What states have the most Call Centre Quality Manager jobs?

States with the most job openings for Call Centre Quality Manager jobs include:

What are popular job titles related to Call Centre Quality Manager jobs?

For Call Centre Quality Manager jobs, the most frequently searched job titles are:

Infographic showing various Call Centre Quality Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $86,159 per year, or $41.4 per hour.

Center Quality Manager

Jeffersonville, IN • On-site

Join Parachute
Outpatient Health Care
Learn more about Join Parachuteexternal

Full-time

Medical, Dental, Vision, PTO

Re-posted 20 days ago

Join Parachute rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Description
Who We Are

We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.
What You'll Do
The Center Quality Manager is responsible for managing the implementation and maintenance of quality assurance processes in the Donor Center, collaborating with Corporate Quality Assurance, and reporting to the Regional Performance Manager to ensure compliance with all applicable policies and regulations.
Compensation: Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits
Travel: 8 weeks of paid training with travel and accommodations provided

Key Responsibilities
  • Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP), and regulatory guidelines.
  • Provides advice and consultation to management team members regarding daily quality assurance issues, including donor suitability and product quality. 
  • Perform final QA review and release of all product shipments and associated documents to ensure shipment meets regulatory and customer specifications.
  • Collaborate with the Center Director to complete all audit responses, ensuring that all audits are addressed and closed within the required time frame. 
  • Ensure the Donor Center is audit-ready at all times.
  • Perform staff observations. 
  • Review equipment quality controls and cleanings
  • Release equipment and supplies for use. 
  • Ensure that unsuitable product is quarantined and destroyed.
  • Review the maintenance requirements and updates of the Donor Center. 
  • Review sample and product shipments. 
  • Assist in non-conformance and CAPA reporting, documentation, and investigations as required. 
  • Perform other duties as assigned.

Required Qualifications
  • Bachelor’s degree in Biological Sciences or a related field, or an equivalent combination of education, training, and experience required. 
  • Three (3) years of experience in a cGMP environment with plasma or whole blood experience preferred, or equivalent experience in a clinical or general business setting. 
  • Supervisory experience preferred but not required.
  • Proficiency with Microsoft Office Suite (Word, Excel).
Work Environment & Physical Requirements 
  • Ability to safely and successfully perform the principal job functions consistent with the ADA, FMLA, and other federal, state, and local standards. 
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. 
  • Ability to work day and evening hours, weekends, holidays, and extended shifts as needed. 
  • Must be able to periodically lift and carry up to 50 lbs. 
  • Must be able to sit or stand for extended periods of time. 
  • Required to enter an environment (with suitable cold environment outerwear) with a temperature of -40°C for short periods of time. 
  • Ability to work in a fast-paced environment with frequent interruptions. 
  • Must possess auditory and visual acuity. 
  • Frequent exposure to hazardous chemicals, extreme temperatures, and blood-borne pathogens. 
  • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.  


Why Join Parachute?
  • Competitive compensation with bonus potential 
  • Medical, Dental, and Vision insurance
  • Paid time off 
  • Company paid holidays 
  • Career growth opportunities 

What Join Parachute employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom