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Call Centers Jobs in Decatur, GA (NOW HIRING)

Comsult Connect

Call Center Representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

ATIA Ltd

Sales Partners

Atlanta, GA

Company should generate at least one project per month Note 1: Marketing companies and call centers can apply as well. Note 2: Individuals can apply only in the case they have prebuilt customer ...

Net Commesh

Call Center Representative

Atlanta, GA · On-site

$13.75 - $17.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Hiregy

Call Center Specialist

Alpharetta, GA

$20 - $23/hr

Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $20.00 per hour $23.00 per hour with (2)+ years of banking call center/compliance Type: Direct hire ...

Intralot

Call Center Operator

Peachtree Corners, GA

Call tracking system experience * Outstanding verbal communication skills and a positive attitude * Relevant experience and/or knowledge in the Sports Betting or gaming industries. * Previous sales ...

Confident Staff Solutions

Call Center Agents

Atlanta, GA

$14.50 - $19/hr

Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them ...

Confident Staff Solutions

Call Center Agent

Alpharetta, GA

$14.75 - $19.25/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

Brandcoven

Call Center Representative

Atlanta, GA · Remote

$15.50 - $19.25/hr

Remote Call Center Representative Job Title: Customer Service Representative (Remote) Company: BrandCoven Location: Remote (Work from Home) Job Type: Full-time/Part time Brandcoven is a leading ...

Hiregy

Call Center Specialist

Alpharetta, GA

$19 - $22/hr

Call Center Specialist (Banking) Location: Alpharetta, GA 30022 - This position is onsite Pay: $19.00 per hour $22.00 per hour with (2)+ years of banking call center/compliance Type: Direct hire ...

XACT

Customer Service Specialist - GA

Atlanta, GA · On-site +1

$15.99 - $16/hr

Our call centers feature employee lounges, quiet spaces, and cozy places to work. We're just one big family here, so pull up a seat and join in. As a team member -- not an independent contractor ...

Service Gurus Inc

Be Seen First

Call Center Representative

Atlanta, GA · On-site

$17 - $25/hr

We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Niagara Falls NY.

AT and T

Manager-Sales Loyalty

Atlanta, GA · On-site

$55K - $82.60K/yr

Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses. • Strategic Policy and Innovation: Implement strategic policies and develop ...

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See Decatur, GA salary details

$10

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How much do call centers jobs pay per hour?

As of May 30, 2026, the average hourly pay for call centers in Decatur, GA is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a call center role, and why are they important?

To thrive in a call center role, you typically need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes specific product knowledge is often required. Patience, active listening, and the ability to remain calm under pressure are crucial soft skills for excelling in customer interactions. These competencies ensure effective service delivery, high customer satisfaction, and efficient resolution of issues in a fast-paced environment.

What are some common challenges faced by call center agents, and how can they overcome them?

Call center agents often encounter challenges such as handling high call volumes, managing difficult customers, and meeting strict performance targets. To overcome these, agents benefit from strong communication skills, patience, and effective stress management techniques. Many centers provide ongoing training and support, including access to knowledge bases and team leaders, to help agents resolve issues efficiently and maintain customer satisfaction. Building rapport with colleagues and utilizing available resources can also make the work environment more collaborative and supportive.

What are call centers?

Call centers are centralized offices or facilities where customer service representatives handle inbound and outbound telephone calls on behalf of a company or organization. They are commonly used for customer support, telemarketing, technical assistance, and handling inquiries or complaints. Call centers use specialized software and telecommunication systems to manage large volumes of calls efficiently, ensuring customers receive timely assistance. Many companies rely on call centers to maintain high levels of customer satisfaction and streamline communication with clients.

What is the difference between Call Centers vs Customer Service Representatives?

AspectCall CentersCustomer Service Representatives
Work EnvironmentLarge, centralized facilities handling high call volumesVaries; can be in call centers, retail, or office settings
Required SkillsCommunication, problem-solving, multitaskingCommunication, patience, product knowledge
Employer & Industry UsageCustomer support, telecommunication, tech companiesRetail, banking, healthcare, tech
CertificationsOften none required; some roles may need trainingCustomer service training, product certifications

Call Centers are large facilities focused on handling high volumes of customer calls, often for multiple clients. Customer Service Representatives work in various environments, providing direct support to customers. While both roles require strong communication skills, call centers emphasize efficiency and volume handling, whereas customer service reps focus on personalized support. Understanding these differences helps job seekers find the right fit for their skills and career goals.

What are popular job titles related to Call Centers jobs in Decatur, GA? For Call Centers jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Call Centers jobs in Decatur, GA look for? The top searched job categories for Call Centers jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Call Centers jobs? Cities near Decatur, GA with the most Call Centers job openings:
Call Centers jobs near you
Infographic showing various Call Centers job openings in Decatur, GA as of May 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,962 per year, or $16.8 per hour.

Call Center Representative

Marketing Consultancy Lab

Atlanta, GA

$15.50 - $19.25/hr

Other

Posted 10 days ago

Job description

Job Title: Call Center Representative
Location:Atlanta, GA
Job Type: Full-time
Note On-campus work in Atlanta, GA
About Us:
We are seeking a dedicated and motivated Call Center Representative to join our dynamic customer service team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support through inbound and outbound calls. The ideal candidate is a confident communicator with excellent problem-solving skills and a passion for helping others
Key Responsibilities:
  • Answer incoming calls promptly and professionally.
  • Resolve customer inquiries and complaints efficiently and empathetically.
  • Provide accurate information about products and services.
  • Document details of customer interactions accurately in the system.
  • Follow up with customers to ensure issues are resolved satisfactorily.
Requirements:
  • High school diploma or equivalent required; college degree preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and ability to think quickly.
  • Ability to handle high call volumes in a fast-paced environment.
  • Proficient computer skills and experience with call center software.
  • Demonstrated patience and empathy when dealing with customers.

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