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Call Centers Jobs in Decatur, GA (NOW HIRING)

Avery Partners

Call Center

Marietta, GA · On-site

$18 - $20/hr

Call Center Marietta, Georgia, United States Or refer someone Job Openings Call Center Remote Call Center Representative Hybrid Training Fully Remote $18-$20/hour Full-Time | Monday-Friday | 8:00 AM ...

XACT

Customer Service Specialist - GA

Atlanta, GA · On-site +1

$14.99 - $15/hr

Our call centers feature employee lounges, quiet spaces, and cozy places to work. We're just one big family here, so pull up a seat and join in. As a team member -- not an independent contractor ...

SSRG Cake, LLC - 07

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.50 - $19.25/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

thryvlgbt

Call Center Evening

Atlanta, GA · On-site

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

Datavant

Service Delivery Supervisor

Atlanta, GA · On-site

Oversee the escalation calls from our centralized call centers * Participates in project teams and committees to advance operational Strategies and initiatives * Coordinates with location/client ...

thryvlgbt

Call Center Manager

Atlanta, GA

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound customer calls, resolve inquiries, provide product and service information, and ...

RemX

Call Center Representative

Atlanta, GA · On-site

$20/hr

Meet performance goals related to call quality, productivity, and customer satisfaction * Follow all compliance, security, and privacy guidelines to protect customer information Requirements: * High ...

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All JobsCall Centers JobsCall Centers Jobs in Decatur, GA

Call Centers information

See Decatur, GA salary details

$10

$16

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How much do call centers jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for call centers in Decatur, GA is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.56 per hour, depending on experience, location, and employer.

What is a call center?

Call centers are centralized offices or facilities where customer service representatives handle inbound and outbound telephone calls on behalf of a company or organization. They are commonly used for customer support, telemarketing, technical assistance, and handling inquiries or complaints. Call centers use specialized software and telecommunication systems to manage large volumes of calls efficiently, ensuring customers receive timely assistance. Many companies rely on call centers to maintain high levels of customer satisfaction and streamline communication with clients.

What are the key skills and qualifications needed to thrive in a call center role, and why are they important?

To thrive in a call center role, you typically need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes specific product knowledge is often required. Patience, active listening, and the ability to remain calm under pressure are crucial soft skills for excelling in customer interactions. These competencies ensure effective service delivery, high customer satisfaction, and efficient resolution of issues in a fast-paced environment.

What are some common challenges faced by call center agents, and how can they overcome them?

Call center agents often encounter challenges such as handling high call volumes, managing difficult customers, and meeting strict performance targets. To overcome these, agents benefit from strong communication skills, patience, and effective stress management techniques. Many centers provide ongoing training and support, including access to knowledge bases and team leaders, to help agents resolve issues efficiently and maintain customer satisfaction. Building rapport with colleagues and utilizing available resources can also make the work environment more collaborative and supportive.

What is the difference between Call Centers vs Customer Service Representatives?

AspectCall CentersCustomer Service Representatives
Work EnvironmentLarge, centralized facilities handling high call volumesVaries; can be in call centers, retail, or office settings
Required SkillsCommunication, problem-solving, multitaskingCommunication, patience, product knowledge
Employer & Industry UsageCustomer support, telecommunication, tech companiesRetail, banking, healthcare, tech
CertificationsOften none required; some roles may need trainingCustomer service training, product certifications

Call Centers are large facilities focused on handling high volumes of customer calls, often for multiple clients. Customer Service Representatives work in various environments, providing direct support to customers. While both roles require strong communication skills, call centers emphasize efficiency and volume handling, whereas customer service reps focus on personalized support. Understanding these differences helps job seekers find the right fit for their skills and career goals.

How to start working at a call center?

To start working at a call center, you should research available job openings, prepare a resume highlighting communication and customer service skills, and apply online or in person. Many positions require a high school diploma or equivalent and may involve training on specific call center software and protocols. Good communication skills and a professional demeanor are essential for success in this role.

What are popular job titles related to Call Centers jobs in Decatur, GA?

For Call Centers jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Call Centers jobs in Decatur, GA look for?

The top searched job categories for Call Centers jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Call Centers jobs?

Cities near Decatur, GA with the most Call Centers job openings:

Call Centers jobs near you
Infographic showing various Call Centers job openings in Decatur, GA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 16% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,962 per year, or $16.8 per hour.

Intern, Commercial Strategy (Summer 2027)

Atlanta, GA • On-site

Delta Air Lines, Inc.
Aviation • 10K+ employees
Learn more about Delta Air Lines, Inc.external

$14.50 - $19.50/hr

Full-time, Temporary, Internship

Re-posted 8 days ago

Delta Air Lines rating

8.1

Company rating: 8.1 out of 10

Based on 331 frontline employees who took The Breakroom Quiz

Job description

Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for decades led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. Today, nothing is more important than the health and safety of our customers and employees. Since the onset of the COVID-19 pandemic, Delta has moved quickly to transform the industry standard of clean while offering customers more space across the travel journey. Headquartered in Atlanta, Delta serves nearly 200 million people every year, taking customers across its industry-leading global network to more than 300 destinations in over 50 countries. Through innovative partnerships with Aeromexico, Air France-KLM, Virgin Atlantic, Korean Air, LATAM and WestJet, Delta has brought more choice and competition to customers worldwide.

Delta seeks Undergraduate Interns for the Commercial Strategy Analyst (CSA) Program Internship. This paid Summer 2027 internship program is designed to accelerate the development of high-potential analysts by deepening their understanding of Delta's business, expanding their skills and providing opportunities to develop leadership capabilities. Successful interns may be offered a full-time job upon completion of their internship based on their performance.

Employment opportunities for the Commercial Strategy Intern include:

Network Planning
Craft route structures, analyze new city and route opportunities, and determine capacity response to 
competitive actions.

Revenue Management
Optimize Delta revenue through valuing passengers, forecasting future demand & initialing pricing actions. 

Global Sales & Cargo 
Analyze the financial contribution of corporations and agencies or optimize revenue for Delta's cargo 
network. 

Customer Experience & Design 
Refine the customer experience at the airport and onboard through improvements to technology, 
products & services. 

Digital 
Power the travel journey with world-class Digital experiences that empower, engage, and inspire our customers and our people. 

Marketing 
Build Delta's brand strategy and develop marketing campaigns and communications. 

Loyalty 
Grow the loyal customer base and premium revenue through the SkyMiles program and AMEX co-brand 

Reservations 
Propose recommendations for process improvements and a better customer experience for call centers

What Delta Air Lines employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Delta Air Lines logo

About Delta Air Lines

Sourced by ZipRecruiter

Delta Air Lines, headquartered in Atlanta, GA, US, is one of the major players in the aviation industry with an official website, delta.com. Established in 1929, the airline is recognized globally for its wide range of airline services, including passenger and cargo transport. Originally envisioned as a crop-dusting service, Delta has progressed over the decades into a globally acclaimed airline, serving more than 200 million customers annually across a substantial international network spanning over 50 countries. Delta’s core values are rooted in honesty, integrity, respect, perseverance, and service and its mission is to connect the world in a safe, reliable, and customer-centric manner.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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