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Call Centers Jobs in Decatur, GA (NOW HIRING)

Northspyre

Business Development Manager

Atlanta, GA · On-site

Recruit, hire, and ramp BD talent, ideally with experience building teams in fast-paced, high-activity environments (e.g., brokerage teams, inside sales orgs, call centers). * Partner with Sales ...

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Job Category: POC Operations Requisition Number: CALLC001887 Posted: March 12, 2024 Full-Time Location: Atlanta, GA 30318, USA Description Responsibilities * Providing first-line support ...

Chicken Salad Chick

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

SSRG Cake, LLC - 07

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

thryvlgbt

Call Center Manager

Atlanta, GA · On-site

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will ...

thryvlgbt

Call Center Evening

Atlanta, GA · On-site

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

Ova Technologies

: Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound customer calls, resolve inquiries, provide product and service information, and ...

Net Commesh

Call Center Representative

Atlanta, GA · On-site

$13.75 - $17.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Comsult Connect

Call Center Representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts ...

Confident Staff Solutions

Call Center Agents

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them ...

Confident Staff Solutions

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

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All JobsCall Centers JobsCall Centers Jobs in Decatur, GA

Call Centers information

See Decatur, GA salary details

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How much do call centers jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for call centers in Decatur, GA is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.56 per hour, depending on experience, location, and employer.

What are some common challenges faced by call center agents, and how can they overcome them?

Call center agents often encounter challenges such as handling high call volumes, managing difficult customers, and meeting strict performance targets. To overcome these, agents benefit from strong communication skills, patience, and effective stress management techniques. Many centers provide ongoing training and support, including access to knowledge bases and team leaders, to help agents resolve issues efficiently and maintain customer satisfaction. Building rapport with colleagues and utilizing available resources can also make the work environment more collaborative and supportive.

What are call centers?

Call centers are centralized offices or facilities where customer service representatives handle inbound and outbound telephone calls on behalf of a company or organization. They are commonly used for customer support, telemarketing, technical assistance, and handling inquiries or complaints. Call centers use specialized software and telecommunication systems to manage large volumes of calls efficiently, ensuring customers receive timely assistance. Many companies rely on call centers to maintain high levels of customer satisfaction and streamline communication with clients.

What are the key skills and qualifications needed to thrive in a call center role, and why are they important?

To thrive in a call center role, you typically need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes specific product knowledge is often required. Patience, active listening, and the ability to remain calm under pressure are crucial soft skills for excelling in customer interactions. These competencies ensure effective service delivery, high customer satisfaction, and efficient resolution of issues in a fast-paced environment.

How can I make 2000 a week working from home?

Call center agents working from home can earn $2,000 or more per week by handling high-volume customer service, sales, or technical support calls, often through commission or performance bonuses. Achieving this income typically requires strong communication skills, experience, and working during peak hours or high-demand periods. Some roles may also involve specialized knowledge or certifications to increase earning potential.

What qualifications do I need to work in a call centre?

To work in a call centre, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential; some roles may require familiarity with specific software or certifications in customer service. Prior experience is often preferred but not always required for entry-level positions.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management may also offer higher compensation, especially with relevant experience and certifications.

What is the difference between Call Centers vs Customer Service Representatives?

AspectCall CentersCustomer Service Representatives
Work EnvironmentLarge, centralized facilities handling high call volumesVaries; can be in call centers, retail, or office settings
Required SkillsCommunication, problem-solving, multitaskingCommunication, patience, product knowledge
Employer & Industry UsageCustomer support, telecommunication, tech companiesRetail, banking, healthcare, tech
CertificationsOften none required; some roles may need trainingCustomer service training, product certifications

Call Centers are large facilities focused on handling high volumes of customer calls, often for multiple clients. Customer Service Representatives work in various environments, providing direct support to customers. While both roles require strong communication skills, call centers emphasize efficiency and volume handling, whereas customer service reps focus on personalized support. Understanding these differences helps job seekers find the right fit for their skills and career goals.

What jobs pay 4000 a week without a degree?

In call center roles, high-paying positions such as sales managers or team leaders can sometimes earn around $4,000 weekly through commissions and bonuses, especially in high-volume or specialized industries. These roles typically require strong communication skills, experience, and performance-based incentives, rather than formal degrees.
What are popular job titles related to Call Centers jobs in Decatur, GA? For Call Centers jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Call Centers jobs in Decatur, GA look for? The top searched job categories for Call Centers jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Call Centers jobs? Cities near Decatur, GA with the most Call Centers job openings:
Call Centers jobs near you
Infographic showing various Call Centers job openings in Decatur, GA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,962 per year, or $16.8 per hour.
Sales & Customer Experience Manager

Sales & Customer Experience Manager

TWO MEN AND A TRUCK®

Dunwoody, GA • On-site

$55K - $65K/yr

Full-time

Medical, PTO

Posted 7 days ago

Two Men and a Truck rating

4.8

Company rating: 4.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

21st of 29 rated removal and storage companies

Job description

Salary: $55,000 - $65,000 Base + Performance Bonus Opportunity
Target Earnings: $65,000 - $75,000+
Are you a proven sales leader who enjoys developing people, improving performance, and building a high-performing team culture?
TWO MEN AND A TRUCK® is seeking a Sales amp; Customer Experience Manager to lead our inside sales and customer experience team. This role is ideal for a leader who understands how to convert inbound leads into booked business, coach employees to higher performance, and drive accountability through strong processes and KPI management.
As a member of our leadership team, you'll directly influence revenue growth, customer satisfaction, employee development, and overall business success.
What You'll Do
Lead amp; Develop the Team
  • Coach, mentor, and develop a team of approximately 10 sales and customer service professionals
  • Conduct one-on-one meetings, performance reviews, and call coaching sessions
  • Foster a culture of accountability, teamwork, growth, and exceptional customer service
  • Assist with recruiting, onboarding, and training new team members
Drive Sales Performance
  • Monitor and improve key performance metrics, including lead conversion, booking rates, speed-to-lead, revenue per opportunity, and customer retention
  • Analyze sales reports and identify opportunities for improvement
  • Ensure team adherence to sales processes and customer experience standards
  • Partner with marketing and operations teams to maximize lead quality and customer satisfaction
Operational Leadership
  • Develop and maintain sales reporting and performance dashboards
  • Present department results to ownership and leadership
  • Establish goals, incentives, and performance expectations
  • Support networking, referral partnerships, and community outreach efforts
What We're Looking For
Required Qualifications
  • 3+ years of leadership experience managing inside sales, customer service, or call center teams
  • Experience leading teams of 5-15 employees
  • Proven success improving performance through coaching and accountability
  • Strong understanding of lead management, conversion metrics, sales funnels, and KPIs
  • Experience reviewing sales calls and providing constructive feedback
  • Excellent communication, leadership, and organizational skills
  • Comfortable using CRM systems and reporting tools
Preferred Industry Experience
  • Home Services
  • HVAC
  • Roofing
  • Restoration
  • Pest Control
  • Moving amp; Logistics
  • Transportation
  • Insurance
  • Healthcare Scheduling
  • Call Centers
  • Customer Experience Operations
  • Inside Sales Management
Bachelor's degree preferred but not required. Relevant leadership experience will be strongly considered.
What We Offer
  • Competitive base salary plus performance bonuses
  • Health insurance
  • Paid time off
  • Leadership development and training
  • Career growth opportunities
  • Established national brand with strong local market presence
  • Opportunity to directly impact business growth and team success
Why Join TWO MEN AND A TRUCK®?
This isn't just another management role. You'll lead the team responsible for driving revenue, creating exceptional customer experiences, and helping customers through some of life's biggest transitions.
If you enjoy developing people, improving performance, and making a measurable impact on business results, we'd love to hear from you.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Dunwoody, GA.

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