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Call Centers Jobs in Decatur, GA (NOW HIRING)

Avery Partners

Call Center

Marietta, GA · On-site

$18 - $20/hr

Call Center Marietta, Georgia, United States Or refer someone Job Openings Call Center Remote Call Center Representative Hybrid Training Fully Remote $18-$20/hour Full-Time | Monday-Friday | 8:00 AM ...

Fifth Group Restaurants

Open Call

Atlanta, GA · On-site

$14.50 - $19/hr

Fifth Group Restaurants is holding an open call session for Wednesday, 8/19 from 1:30 - 3:00 PM at Ecco Midtown . You could be hired for any of our locations in Buckhead, Midtown, Virginia Highland ...

AJ Madison, Inc.

Warehouse Manager

Atlanta, GA · On-site

$85K - $100K/yr

About AJ Madison AJ Madison is one of the nation's leading appliance retailers, serving customers through our eCommerce platform, luxury retail showrooms, call centers, and nationwide distribution ...

Chicken Salad Chick

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

XACT

Customer Service Specialist - GA

Atlanta, GA · On-site +1

$14.99 - $15/hr

Our call centers feature employee lounges, quiet spaces, and cozy places to work. We're just one big family here, so pull up a seat and join in. As a team member -- not an independent contractor ...

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.50 - $19.25/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

SSRG Cake, LLC - 07

Call Center

Atlanta, GA

$15.25 - $19/hr

Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices. * Basic competency in Microsoft Suite (Outlook, Word, PowerPoint)

AJ Madison

Warehouse Manager

Atlanta, GA · On-site

$90 - $130/hr

About AJ Madison AJ Madison is one of the nation's leading appliance retailers, serving customers through our eCommerce platform, luxury retail showrooms, call centers, and nationwide distribution ...

thryvlgbt

Call Center Manager

Atlanta, GA

Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will ...

thryvlgbt

Call Center Evening

Atlanta, GA

$12.58 - $18.52/hr

Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...

Nelson Exteriors

Call Center Manager

Marietta, GA · On-site

$55K - $60K/yr

Our call center is the front door of the company. Every lead, every appointment, and every homeowner's first impression starts here. We're not looking for a manager who leads from a desk and a ...

New

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound customer calls, resolve inquiries, provide product and service information, and ...

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All JobsCall Centers JobsCall Centers Jobs in Decatur, GA

Call Centers information

See Decatur, GA salary details

$10

$16

$24

How much do call centers jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for call centers in Decatur, GA is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.56 per hour, depending on experience, location, and employer.

What is a call center?

Call centers are centralized offices or facilities where customer service representatives handle inbound and outbound telephone calls on behalf of a company or organization. They are commonly used for customer support, telemarketing, technical assistance, and handling inquiries or complaints. Call centers use specialized software and telecommunication systems to manage large volumes of calls efficiently, ensuring customers receive timely assistance. Many companies rely on call centers to maintain high levels of customer satisfaction and streamline communication with clients.

What are the key skills and qualifications needed to thrive in a call center role, and why are they important?

To thrive in a call center role, you typically need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes specific product knowledge is often required. Patience, active listening, and the ability to remain calm under pressure are crucial soft skills for excelling in customer interactions. These competencies ensure effective service delivery, high customer satisfaction, and efficient resolution of issues in a fast-paced environment.

What are some common challenges faced by call center agents, and how can they overcome them?

Call center agents often encounter challenges such as handling high call volumes, managing difficult customers, and meeting strict performance targets. To overcome these, agents benefit from strong communication skills, patience, and effective stress management techniques. Many centers provide ongoing training and support, including access to knowledge bases and team leaders, to help agents resolve issues efficiently and maintain customer satisfaction. Building rapport with colleagues and utilizing available resources can also make the work environment more collaborative and supportive.

What is the difference between Call Centers vs Customer Service Representatives?

AspectCall CentersCustomer Service Representatives
Work EnvironmentLarge, centralized facilities handling high call volumesVaries; can be in call centers, retail, or office settings
Required SkillsCommunication, problem-solving, multitaskingCommunication, patience, product knowledge
Employer & Industry UsageCustomer support, telecommunication, tech companiesRetail, banking, healthcare, tech
CertificationsOften none required; some roles may need trainingCustomer service training, product certifications

Call Centers are large facilities focused on handling high volumes of customer calls, often for multiple clients. Customer Service Representatives work in various environments, providing direct support to customers. While both roles require strong communication skills, call centers emphasize efficiency and volume handling, whereas customer service reps focus on personalized support. Understanding these differences helps job seekers find the right fit for their skills and career goals.

How to start working at a call center?

To start working at a call center, you should research available job openings, prepare a resume highlighting communication and customer service skills, and apply online or in person. Many positions require a high school diploma or equivalent and may involve training on specific call center software and protocols. Good communication skills and a professional demeanor are essential for success in this role.

What are popular job titles related to Call Centers jobs in Decatur, GA?

For Call Centers jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Call Centers jobs in Decatur, GA look for?

The top searched job categories for Call Centers jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Call Centers jobs?

Cities near Decatur, GA with the most Call Centers job openings:

Call Centers jobs near you
Infographic showing various Call Centers job openings in Decatur, GA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,962 per year, or $16.8 per hour.

Caregiver - Kennesaw / Acworth / Marietta GA - 15-18/hr

Assisting Hands of Kennesaw

Kennesaw, GA • On-site

$15 - $18/hr

Part-time

Re-posted 18 days ago

Job description

Benefits:
  • Competitive salary
  • Flexible schedule
  • Training & development

Someone near you needs help staying in their own home — and we're looking for the right person to make that possible.
Assisting Hands Home Care is a nationally recognized home care brand with a local team serving Cobb County. When you call our office, you reach a real person — no call centers, no AI, no being put on hold with someone in another state. We hire caregivers directly as W-2 employees and match you with clients close to where you live. Whether you're in Kennesaw, Acworth, Marietta, or anywhere in between, there's a good chance we have clients in your area who need someone right now.
We're scheduling interviews this week.
What the work looks like

You'll visit clients in their homes and help with the things that have gotten harder — bathing, dressing, grooming, making meals, light housekeeping, medication reminders, and being a steady, dependable presence. Over time, most caregivers build a consistent schedule with familiar clients. When you're starting out, there may be some variety while we find the right match for your area and availability.
Schedule

Daytime is our biggest need — generally 8am–5pm on weekdays. We also have evening and overnight openings. We're looking for people who can commit to 20 or more hours per week. Tell us what you have and we'll work to build something that fits.
What you get

  • $15–$18/hr based on experience and certifications
  • W-2 employment — direct hire, not contract or temp work
  • Mileage reimbursement
  • Holiday pay at time-and-a-half
  • Bi-weekly paychecks
  • Referral bonuses — refer a caregiver who stays and you get paid
  • Paid training — no certifications required to apply
  • 24/7 support from our local team
What we need from you

  • Valid Georgia driver's license and a reliable, insured vehicle
  • Current CPR and First Aid certification (or willingness to get certified before your start date)
  • Negative TB test or chest X-ray
  • CNA or PCA experience is a plus — but if you have real caregiving experience and no credentials, we'll train you
If you want consistent hours, a team you can actually reach, and work that matters, apply today.