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Call Center Jobs in Sumter, SC (NOW HIRING)

Home Genius Exteriors

Sales Closer

Cassatt, SC · On-site

$90K - $225K/yr

No cold calling all appointments are pre-qualified by our call center * Medical, dental & vision after 30 days * Monthly, quarterly & annual bonuses - NO cap on earning potential! * Gas & toll ...

Home Genius Exteriors

Sales Closer

Manville, SC · On-site

$90K - $225K/yr

No cold calling all appointments are pre-qualified by our call center * Medical, dental & vision after 30 days * Monthly, quarterly & annual bonuses - NO cap on earning potential! * Gas & toll ...

Tidwell Agency, Inc.

Be Seen First

Insurance Account Manager Trainee

Columbia, SC · On-site

$41K - $56K/yr

When you call Tidwell, you're not getting a call center. You're getting a real person who knows your name and understands your needs. That's the way we've always done it, because that's the kind of ...

Tidwell Agency, Inc.

Be Seen First

Insurance Account Manager Trainee

Columbia, SC · On-site

$41K - $56K/yr

When you call Tidwell, you're not getting a call center. You're getting a real person who knows your name and understands your needs. That's the way we've always done it, because that's the kind of ...

Aspen Dental

Dentist - DDS / DMD

Columbia, SC · On-site

$200K - $300K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Aspen Dental

Dentist - DDS / DMD

Columbia, SC · On-site

$200K - $300K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Aspen Dental

Associate Dentist

Columbia, SC · On-site

$200K - $230K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

MedBridge Healthcare LLC

Sales Representative

Sumter, SC · On-site

$45K/yr

Outbound sales, call center, or high-volume phone experience * Experience working through complex phone systems * Exposure to HubSpot preferred but not required * Exposure to Parachute preferred but ...

New

Aspen Dental

Associate Dentist

Columbia, SC · On-site

$200K - $230K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned and operated Aspen Dental location. You ...

Driveline

Flex Merchandiser

Manning, SC · On-site

$10/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

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All JobsCall Center JobsCall Center Jobs in Sumter, SC

Call Center information

See Sumter, SC salary details

$9

$15

$22

How much do call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call center in Sumter, SC is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Sumter, SC?

The most popular types of Call Center jobs in Sumter, SC are:

What are popular job titles related to Call Center jobs in Sumter, SC?

For Call Center jobs in Sumter, SC, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Sumter, SC look for?

The top searched job categories for Call Center jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Call Center jobs?

Cities near Sumter, SC with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Sumter, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,180 per year, or $16 per hour.

Sales Closer

Home Genius Exteriors

Cassatt, SC • On-site

$90K - $225K/yr

Full-time

Medical, Dental, Vision

Re-posted 23 days ago

Job description

Are You One of Us?

Home Genius Exteriors is one of the fastest-growing home improvement companies in the nation, ranked #21 on Qualified Remodeler's Top 500 and recognized with Owens Corning's Top Performer MVP Award. In just 7 years, we've grown from $3M to nearly $500M by delivering A Different Experience for homeowners.

We're looking for driven, competitive individuals who want to build a six-figure career with unlimited earning potential.

Home Remodeling Expert (In Home Sales Closer!)

Average First-Year Earnings: $150K-$200K - Uncapped Commissions and Bonuses
Top Performers Earn: $300K+
Location: Hybrid work schedule in Columbia SC

As a full-time, W-2 Outside Sales Representative, you'll meet with 8-12 pre-qualified homeowners each week, deliver in-home presentations, recommend solutions, and close high-ticket sales.

What You'll Do

  • Meet with 2 to 3 qualified customers daily
  • Inspect homes and recommend roofing, siding, windows, gutters, and doors
  • Present financing options and close sales
  • Build lasting customer relationships
  • Participate in ongoing sales training

Why Home Genius?

  • No cold calling all appointments are pre-qualified by our call center
  • Medical, dental & vision after 30 days
  • Monthly, quarterly & annual bonuses - NO cap on earning potential!
  • Gas & toll reimbursement
  • Career advancement opportunities
  • Annual retreats & award-winning culture

Industry Recognition

  • Owens Corning Platinum Preferred Contractor
  • Owens Corning Top Performer MVP Award
  • FORTUNE Best Workplace in Construction
  • James Hardie Elite Preferred Contractor
  • BBB A+ Rating

Qualifications

  • Sales experience preferred, not required
  • Valid driver's license and reliable vehicle required (Drive times 30-90 minutes from home)
  • Strong communication and relationship-building skills
  • Self-motivated with a competitive mindset
  • Weekend availability (6 days/week)
  • Industry experience is a plus

If you're motivated by competition, unlimited income, and career growth, this is your opportunity to join one of the fastest-growing companies in the country.

Apply today and Experience the Genius Difference!