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Part Time Virtual Call Center Jobs in Sumter, SC

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Columbia, SC area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Columbia, SC area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Columbia, SC area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Columbia, SC area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Columbia, SC area ...

This is a Part-Time float role base out of Columbia, SC and covering clinics in Columbia, Irmo and ... Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume ...

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Part Time Virtual Call Center information

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are the most commonly searched types of Virtual Call Center jobs in Sumter, SC?

The most popular types of Virtual Call Center jobs in Sumter, SC are:

What are popular job titles related to Part Time Virtual Call Center jobs in Sumter, SC?

For Part Time Virtual Call Center jobs in Sumter, SC, the most frequently searched job titles are:

What cities near Sumter, SC are hiring for Part Time Virtual Call Center jobs?

Cities near Sumter, SC with the most Part Time Virtual Call Center job openings:

Infographic showing various Part Time Virtual Call Center job openings in Sumter, SC as of August 2026, with employment types broken down into 100% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

Referral Management Specialist - Columbia, SC

Columbia, SC • On-site


MUSC
Hospitality Services • 10K+ employees

7.0

Company rating: 7.0 out of 10

Based on 201 frontline employees who took The Breakroom Quiz

420th of 895 rated healthcare providers

People enjoy working here

Recommended by students

Recommended by parents


Full-time, Part-time, Per diem

Re-posted 6 days ago


Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.
This role acts as an expert in all areas of healthcare scheduling and access as they pertain to provider-specific templates and specialties. The position collaborates closely with departmental, clinical, physician, and division staff to assist potential customers in navigating the system to obtain access and referral information for medical care at MUSC.

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC004701 MCP - Patient Access Center - Midlands

Pay Rate Type

Hourly

Pay Grade

Health-19

Scheduled Weekly Hours

40

Work Shift

Job Description

Multiple open positions: Full-time, Part-time, PRN

The Referral Management Specialist I reports directly to the Call Center Manager. Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary specialty/service, and a tertiary specialty/service, all within a call center environment that utilizes an automated scheduling system.

The triage of patient calls is conducted according to established algorithms, which involve addressing inquiries, resolving issues, and referring patients to the appropriate clinical team for any clinical matters as necessary. This position acts as the primary advocate for patients, facilitating communication between the medical team and the patient by coordinating their requests and meeting their needs during a single phone call.

Moreover, this role entails the responsibility of keeping current knowledge of all services and protocols, which includes, but is not limited to, handling incoming scheduling and clinical calls, managing faxes, and processing referrals. It also involves the meticulous collection of accurate data, which encompasses demographic information, physician details, insurance, employment, next of kin, emergency contacts, and other miscellaneous information essential for completing the patient's profile. This position exemplifies the highest standards of customer service, attentiveness, and consideration in every aspect.

Minimum Education and Experience:

High school diploma or equivalent (GED) and two years’ experience in a Medical Office, Call Center, and/or customer service business environment is required. The ability to prioritize and coordinate multiple tasks in a busy environment is necessary. Experience with computers and technology including Windows, Excel, and Intranet/Internet navigation tools, as well as system content, is essential. Strong demonstrated verbal, written, problem solving and presentation skills. Ability to work in a self-directed manner while interacting with patients, physicians and departmental partners.

Required Licensure, Certifications, Registrations: N/A

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 0-6months

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees


MUSC Health logo

About MUSC Health

Sourced by ZipRecruiter

MUSC is located in Charleston, SC, frequently named one of the best places in America to live. If charming, historic, vibrant, cultural, and coastal are adjectives that you find appealing, it's all here. In Charleston, you might find yourself dining at a world class restaurant tonight and relaxing on a boat as you explore our many waterways tomorrow. You might stroll along cobblestone streets, amidst centuries old homes by day and attend a jazz concert by night. Charleston is a place where you can live your life to its fullest.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Charleston, SC, US

Year founded

1824


What MUSC Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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