2

Part Time Virtual Call Center Jobs in Sumter, SC

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Columbia, SC area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Columbia, SC area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Columbia, SC area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Columbia, SC area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Columbia, SC area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Columbia, SC area ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Columbia, SC area ...

This is a Part-Time float role base out of Columbia, SC and covering clinics in Columbia, Irmo and ... Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume ...

Talkiatry is a virtual mental health practice built by clinicians, for clinicians. Our care model ... No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ...

next page

Showing results 1-20

Part Time Virtual Call Center information

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are the most commonly searched types of Virtual Call Center jobs in Sumter, SC? The most popular types of Virtual Call Center jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Part Time Virtual Call Center jobs? Cities near Sumter, SC with the most Part Time Virtual Call Center job openings:
Infographic showing various Part Time Virtual Call Center job openings in Sumter, SC as of August 2026, with employment types broken down into 100% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

Bilingual Part Time CSR

Coordinated Transportation Solutions

Columbia, SC • Remote

$14.25 - $18/hr

Full-time, Part-time

Posted 16 days ago


Coordinated Transportation Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

22nd of 97 rated public transport


Job description

  1. Acts as the first point of contact with all customers, taking non-emergency transportation reservations through various sources. Securing transportation with vendors, verifying client eligibility and confirming medical appointments.
  2. Manages high volume of inbound and outbound calls within specified performance metrics, including average handle time
  3. Maintains an acceptable level of quality assurance, within specified performance metrics, company policies and procedures and compliance to contractual plan call handling processes
  4. Remains available and engaged to assist with call volume as scheduled, achieving departmental schedule adherence goals
  5. Verifies client eligibility and confirms medical appointments
  6. Maintains a positive attitude, adapt to a team spirit and work well with others
  7. Confirms that requests for transportation are an approved facility per their health plan
  8. Evaluates client transportation needs and makes costs effective decisions
  9. Refers reductions in services and denials to Manager for appropriate action
  10. Records incidents and complaints and refers to Manager for resolution
  11. Manages requests using telephone, voicemail, and computerized scheduling systems
  12. Performs within company attendance guidelines, and works overtime when required
  13. Makes suggestions for improvement in the daily call center operation
  14. Shares in the ownership of the overall departmental performance, including auditing on an as needed basis
  15. Participates in cross training of responsibilities as appropriate
  16. Have a willingness to accept coaching and feedback from coworkers, Team Leads and Managers

Full Remote Position for Columbia, South Carolina- Part time Hours 9:00am-2:00pm Monday-Friday

Training to begin on Monday, August 10, 2026- August 28, 2026 8:00am-5:00pm

CTS offers a competitive, performance based, salary and fringe benefits program. CTS is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering.


    What Coordinated Transportation Solutions employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom