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Full Time Call Center Jobs in Sumter, SC (NOW HIRING)

EchoStar

Call Center Sales Rep - Remote

Columbia, SC

$32K/yr

Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. * Full-time; hours may include evenings, weekends or holidays. * High ...

EchoStar

Call Center Sales Rep - Remote

Columbia, SC

$32K/yr

Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. * Full-time; hours may include evenings, weekends or holidays. * High ...

EchoStar

Call Center Sales Rep - Remote

Columbia, SC · On-site

$32K/yr

Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. * Full-time; hours may include evenings, weekends or holidays. * High ...

EchoStar

Call Center Retention Rep - Remote

Columbia, SC · On-site

$32K/yr

Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. * Full-time; hours may include evenings, weekends or holidays. * High ...

AMBA

Inside Sales Insurance Specialist

Columbia, SC · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Columbia, SC · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Lap of Love

Full-Time House Call Veterinarian

Elgin, SC · On-site

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : 3-day, 4-day, and 5-day full-time opportunities are available in the ...

Lap of Love

Full-Time House Call Veterinarian

Elgin, SC · On-site

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : 3-day, 4-day, and 5-day full-time opportunities are available in the ...

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Full Time Call Center information

See Sumter, SC salary details

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How much do full time call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for full time call center in Sumter, SC is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents in high-paying industries such as technology, finance, or healthcare tend to earn the most, often with salaries ranging from $40,000 to over $60,000 annually. Factors like experience, certifications, and the complexity of the support provided can also influence pay rates.

What are the most commonly searched types of Call Center jobs in Sumter, SC?

The most popular types of Call Center jobs in Sumter, SC are:

What are popular job titles related to Full Time Call Center jobs in Sumter, SC?

For Full Time Call Center jobs in Sumter, SC, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center jobs in Sumter, SC look for?

The top searched job categories for Full Time Call Center jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Full Time Call Center jobs?

Cities near Sumter, SC with the most Full Time Call Center job openings:

Full Time Call Center jobs near you
Infographic showing various Full Time Call Center job openings in Sumter, SC as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,180 per year, or $16 per hour.

Call Center Representative - Medicaid Member Support (Bilingual English/Spanish)

Conduent, Inc.

Columbia, SC • On-site, Remote

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Conduent rating

6.1

Company rating: 6.1 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

35th of 72 rated call and contact centers

Job description


Call Center Representative - Medicaid Member Support (Bilingual English/Spanish)
Location: Remote-South Carolina (Must reside within a 60-mile radius of Columbia, SC)
Pay Rate: $17.50 per hour
Employment Type: Full time
Shift Information: 40 hours per week
Job Summary:
We're hiring a Call Center Representative-Medicaid Member Support (Bilingual English/Spanish), where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service support in a fast-paced call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals.
Key Responsibilities:
  • Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures.
  • Gathers information, assesses caller needs, researches, and resolves inquiries, and document calls.
  • Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status.
  • Follows documented policies and procedures including call handling and escalations.
  • Overall acts as an advocate for Medicaid members to ensure their needs are met.
  • Navigate across multiple computer screens while accessing and reviewing information from various applications.
  • Utilizes 5 systems to gather information and document up to 3 systems

Required Qualifications:
  • Must be 18 years of age or older.
  • Have a High School Diploma or an equivalent of education required.
  • Must be able to submit to a pre-employment screening.
  • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship.
  • Customer service or call center experience preferred.
  • Must pass the Call Center - Service Skills Assessment and Internet Speed test.
  • A minimum of 1-year call center experience in telephone customer service or related experience.
  • Computer literacy and ability to use multiple programs and navigate multiple screens.
  • Comfortable working within established processes and procedures.

Preferred Qualifications:
  • Strong customer service, communication, and problem-solving skills.
  • Experience handling escalated customer concerns and complex issues.
  • Positive and energetic attitude.
  • Ability to communicate clearly and confidently.
  • Ability to multi-task and manage time effectively.
  • Proficiency in navigating multiple systems and maintaining accurate documentation.
  • Attestation to detail, grammar, and spelling accuracy.
  • One year of medical insurance or medical office experience, preferred.
  • Computer system experience with data entry and database documentation knowledge.
  • Previous call center or customer service experience.
  • Experience handling inbound customer support calls.
  • Bilingual skills in English/Spanish preferred.

What We Offer:
  • Pay Rate is $17.50 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying.
  • Benefits from day one (medical, dental, vision) for eligible roles.
  • PerkSpot - Employee discount program.
  • Paid time off and holidays.
  • Paid training.
  • Equipment provided.
  • Career growth and advancement opportunities.
  • Supportive and inclusive work environment.
  • No weekend.
  • Training is 4 weeks (8:30 am - 5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation.
  • Full time schedule (40 hrs. per week)

We are currently NOT hiring in the following geographies, including but not limited to:
States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico
Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seatle, Washington, DC
Apply now and make an impact from day one
Pay Transparency:
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50 per hour, which may be below your state's minimum wage. Please take this into consideration when applying.
#Remote44
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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