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Call Center Jobs in Reston, VA (NOW HIRING)

VECRA Inc

Customer Service Call Center Agent

Lanham, MD · On-site

$18.50/hr

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting ...

VECra Inc.

Customer Service Call Center Agent

Lanham, MD · On-site

$18.50/hr

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting ...

VECRA Inc

Customer Service Call Center Agent

Lanham, MD · On-site

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting ...

VECra Inc.

Customer Service Call Center Agent

Lanham, MD · On-site

$18.50/hr

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting ...

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Showing results 1-20

All JobsCall Center JobsCall Center Jobs in Reston, VA

Call Center information

See Reston, VA salary details

$11

$18

$26

How much do call center jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for call center in Reston, VA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.00 per hour, depending on experience, location, and employer.

What are call center jobs?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What is the job at a call center?

A call center job involves handling inbound or outbound customer calls to provide support, answer questions, or sell products and services. Employees typically use phone systems and customer management software, and strong communication skills are essential. The role may require working in shifts and following company protocols.

How can I make 2000 a week working from home?

A call center representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes sales or technical knowledge. Achieving this income may involve handling high call volumes, working flexible hours, or earning commissions and bonuses. Building skills in customer service, sales, or technical support can help increase earning potential in a remote call center role.

What Are the Qualifications to Get a Call Center Job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations managers, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.

What jobs pay 4000 a week without a degree?

In call center roles, high-paying positions such as sales managers or team leaders can sometimes earn around $4,000 weekly through commissions and bonuses, especially in high-volume or specialized industries. These roles typically require strong communication skills, experience, and performance-based incentives, rather than formal degrees.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Reston, VA? The most popular types of Call Center jobs in Reston, VA are:
What are popular job titles related to Call Center jobs in Reston, VA? For Call Center jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Reston, VA look for? The top searched job categories for Call Center jobs in Reston, VA are:
What cities near Reston, VA are hiring for Call Center jobs? Cities near Reston, VA with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Reston, VA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,760 per year, or $18.6 per hour.
Call center Representative

Call center Representative

CABA CONTRACTORS INC

Washington, DC • On-site

$18 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Job description

Company Description
Caba Contractors, Inc.is family owned and operated company, dedicated to serve our community. We have a lot of experience on the construction field and we are ready to help you with your next project.The skills of our people on every single trade make us proud of our work and therefore we can easily warranty every single job.At, Caba Contractors, Inc. Our ultimate goal is to help every customer to achieve their dream project, by providing an excellent service from the beginning to the end.
Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry
Job Description
At Caba Contractors,Inc we connect people to the things they love. Now we'd like to connect with you. Caba Contractors,Inc is looking for customer focused individuals to join our team and be the voice of our brand. As a Call Center Customer Service Representative (Technical Support), you will play a pivotal role in the continued stability and growth of our organization by living our motto: Serve, Solve and Sell.
Qualifications
Qualifications to include a minimum of:
  • Advanced computer skills in Word, Excel, Power Point, Outlook and electronic mail functions.
  • Well-organized and reliable
  • Strong computer skills and be able to navigate through multiple screens.
  • Understanding of Google and Google Apps (gmail, calendar, drive, etc.)
  • Able to adeptly communicate across all forms of media (telephone, email, text, face to face, etc)
  • Strong desire to be first in customer service
  • Proven track record in management
  • Enthusiastic and personable, with the ability to adapt and thrive in constant change.
  • Professionalism and tact in all forms of communication; texting, email and phone interactions
  • Dependable, reliable and consistent work quality
  • Keen aptitude for helping customers and a customer experience focus.

Additional Information
401K, Dental, Life, Medical, Vision

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