ZipRecruiter

Log In

1

Call Center Jobs in Reston, VA (NOW HIRING)

Alphabe Insight Inc

Call Center Agent

Washington, DC · On-site

$33K - $37K/yr

Beloform Craft is seeking a friendly, confident, and motivated Call Center Agent to join our team in Washington, DC. In this role, you will be an important point of contact for our customers ...

VECra Inc.

Customer Service Call Center Agent

Lanham, MD · On-site

$18.50/hr

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting ...

VECRA Inc

Customer Service Call Center Agent

Lanham, MD · On-site

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting ...

F.H. Furr

Call Center Manager (On-Site)

Manassas, VA · On-site

$70K - $100K/yr

Call Center Manager (Onsite - Manassas, VA)Position Summary F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents at our ...

F.H. Furr

Call Center Manager (On-Site)

Manassas, VA · On-site

$70K - $100K/yr

Overview Call Center Manager (Onsite - Manassas, VA) Position Summary F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents at our ...

F.H. Furr

Call Center Manager (On-Site)

Manassas, VA · On-site

$100K/yr

Overview Call Center Manager (Onsite - Manassas, VA)Position Summary F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents at our ...

Addison Group

Medical Call Center Specialist

Bethesda, MD · Remote

$18 - $20/hr

Call Center Specialist (Medical Call Center) Location (city, state): Bethesda, MD * Onsite for training (no more than 1 week) * Fully remote aside from any onsite all-hands meetings * Must reside ...

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is responsible for handling inbound calls and other forms of communication with consumers/patients in ...

previous page

Showing results 41-60

All JobsCall Center JobsCall Center Jobs in Reston, VA

Call Center information

See Reston, VA salary details

$11

$18

$26

How much do call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call center in Reston, VA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.00 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Reston, VA?

The most popular types of Call Center jobs in Reston, VA are:

What are popular job titles related to Call Center jobs in Reston, VA?

For Call Center jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Reston, VA look for?

The top searched job categories for Call Center jobs in Reston, VA are:

What cities near Reston, VA are hiring for Call Center jobs?

Cities near Reston, VA with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Reston, VA as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,760 per year, or $18.6 per hour.

Call Center Agent

Limitless East Marketing

Washington, DC • On-site

$33K - $37K/yr

Full-time

Re-posted 11 days ago

Job description

Company Description

At Beloform Craft, we believe exceptional service begins with great people. We are a growing, people-focused company committed to delivering professional, reliable, and positive experiences for every customer we serve.

Our team values clear communication, collaboration, personal development, and a strong work ethic. We provide an environment where motivated individuals can strengthen their skills, take on new challenges, and build meaningful careers.

Job Description

Beloform Craft is seeking a friendly, confident, and motivated Call Center Agent to join our team in Washington, DC.

In this role, you will be an important point of contact for our customers, assisting with inquiries, providing accurate information, resolving concerns, and helping create a smooth and professional customer experience.

This position is ideal for someone who enjoys communicating with people, solving problems, and working as part of an energetic and supportive team.

Responsibilities

  • Handle inbound and outbound customer calls in a professional and courteous manner.
  • Respond to customer questions and provide clear, accurate information.
  • Assist customers with general inquiries, requests, and concerns.
  • Identify customer needs and provide appropriate solutions or guidance.
  • Maintain accurate records of customer interactions and follow-up activities.
  • Escalate complex situations to the appropriate team member when necessary.
  • Follow company procedures and maintain high standards of customer service.
  • Collaborate with colleagues to ensure a consistent customer experience.
  • Meet individual and team performance objectives.
  • Continue developing communication, customer service, and problem-solving skills.
Qualifications
  • Strong verbal and written communication skills.
  • Professional, friendly, and customer-focused attitude.
  • Comfortable communicating with different types of customers.
  • Strong listening and problem-solving abilities.
  • Ability to remain organized in a fast-paced environment.
  • Basic computer and data-entry skills.
  • Ability to manage multiple tasks and priorities effectively.
  • Reliable, punctual, and willing to learn.
  • Positive attitude and ability to work collaboratively as part of a team.
Additional Information
  • Competitive Salary: $33,000 - $37,000 per year.
  • Full-time employment.
  • Professional training and ongoing support.
  • Career growth and advancement opportunities.
  • Opportunities to develop valuable communication and customer service skills.
  • Supportive and collaborative work environment.
  • Opportunities to strengthen problem-solving, organization, and interpersonal skills.
  • Recognition for strong performance and professional development.
  • Opportunity to grow with an expanding company.

Apply