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Call Center Jobs in Portland, OR (NOW HIRING)

Gateway Communications

Be Seen First

Call Center Representative

Gresham, OR · On-site

$18 - $20/hr

Call Center Representative (Fundraising for Charities) $18 - $20!!!!! HIRING NOW - Love what you do and the team you do it with! NE Portland - Gateway Communications Compensation $18 to $20 Hourly ...

Gateway Communications

Be Seen First

Call Center Representative

Vancouver, WA · On-site

$18 - $20/hr

Call Center Representative (Fundraising for Charities) $18 - $20!!!!! HIRING NOW - Love what you do and the team you do it with! NE Portland - Gateway Communications Compensation $18 to $20 Hourly ...

Gateway Communications

Be Seen First

Call Center Representative

Portland, OR · On-site

$18 - $20/hr

Call Center Representative (Fundraising for Charities) $18 - $20!!!!! HIRING NOW - Love what you do and the team you do it with! NE Portland - Gateway Communications Compensation $18 to $20 Hourly ...

Skill Demand

Call Center Representative

Portland, OR · On-site

$45K - $55K/yr

** Call Center Representative ** ** Location: Portland Metro Area ** ** Hybrid Position: Monday & Friday Remote, Tuesday-Thursday Downtown Portland Office ** ** Salary Range: $45,000-$55,000 ** About ...

Pldi

Call Center Representative

Tigard, OR · On-site

$17 - $21.25/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Pldi

Call Center Representative

Tigard, OR · On-site

$17 - $21.25/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Pldi

Call Center Representative

Tigard, OR

$17 - $21.25/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Leslie's Poolmart, Inc.

Call Center - OHT

Beaverton, OR · On-site

$19 - $21/hr

Call Center Representative Dive in to a new career with a Leslie's company: Oregon Hot Tub is Oregon's largest and most established hot tub company--the #1 selling hot tub company in the Portland ...

Leslie's

Call Center - OHT

Beaverton, OR · On-site

$19 - $21/hr

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...

Leslie's

Call Center - OHT

Hillsboro, OR · On-site

$19 - $21/hr

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...

DaBella

Part Time Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

Dabella

Part Time Call Center

Hillsboro, OR

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

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Showing results 1-20

All JobsCall Center JobsCall Center Jobs in Portland, OR

Call Center information

See Portland, OR salary details

$11

$18

$26

How much do call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center in Portland, OR is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $20.38 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Portland, OR? The most popular types of Call Center jobs in Portland, OR are:
What are popular job titles related to Call Center jobs in Portland, OR? For Call Center jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Portland, OR look for? The top searched job categories for Call Center jobs in Portland, OR are:
What cities near Portland, OR are hiring for Call Center jobs? Cities near Portland, OR with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,511 per year, or $19 per hour.

Call center

Global Channel Management, Inc.

Wilsonville, OR

$14/hr

Contractor

Re-posted 22 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Answer the Customers call in a friendly and professional manner
Establish and maintain good customer relations with both internal and external customers .
Diffuse difficult customer situations
Excellent oral & written communication skills
Ability to multitask effectively
Ability to work independently in a fast pace situation
PC and Systems knowledge (MS Office Suite including strong excel skills)
Must be able to handle multiple customer situations and temperaments while performing repetitive tasks
Experience:
1 year taking calls in a call center environment .
Education:
Minimum: High School Diploma or Equivalent.

Additional Information

$14/hr

3 MONTHS

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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